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Gallatin Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I highly recommend Miracle Ford. They did an outstanding job on my purchase. They had me in and out in record time. Very professional , and a shout out to Bill Risko in Fleet Sales. They did an outstanding job on my purchase. They had me in and out in record time. Very professional , and a shout out to Bill Risko in Fleet Sales. I will be a return customer. Thanks to all at the dealership. More
We took our 2020 Explorer here for a faulty screen that's a known issue. This is after it was there about a year ago for the same problem that they said they fixed but didn't. They called my wife and told he a known issue. This is after it was there about a year ago for the same problem that they said they fixed but didn't. They called my wife and told her the new screen wouldn't work with a battery that only charged to 59% so we paid $400 for a new battery. My daughter picked the car up and the screen still didn't work right. Now we are being told only the backup camera was replaced and the screen wasn't? This isn't the first issue I've had there. We took the same vehicle in because the bottom of the cup holder fell out and they just took the console apart and pushed it up so when we put a cup in it the bottom fell out again. Jessica is AWESOME and I enjoy dealing with her but the service department is HORRIBLE! I've taken all my vehicles here for years and I'm so tired of being disappointed that I'll go somewhere else from now on. The car has an extended warranty and I guess we will try another dealership since they simply can't communicate and meet a customers expectations. More
Zach Howell was good to talk business with. I am glad I got an Escape! I am glad I got an Escape! More
No pressure sales, they want you to be happy with your purchase. Friendly and helpful throughout the process purchase. Friendly and helpful throughout the process More
Colton Green was a pleasure to deal with coordinating the out of state purchase of my F150. Quick responses to questions and straight forward dealing made this an easy process. Ended up shipping the truck a out of state purchase of my F150. Quick responses to questions and straight forward dealing made this an easy process. Ended up shipping the truck and he helped coordinate that too. Thanks again! More
Dan Cahill made the whole process seamless. Detailed every step and answered every question. Even went as far to follow up a month later and tell me thank you again. Recommend 20 out of 20. Go Detailed every step and answered every question. Even went as far to follow up a month later and tell me thank you again. Recommend 20 out of 20. Go see Dan, you will regret you didn’t More
We had a great experience while purchasing our truck. The sales team was very friendly, the finance guy (Dan Cahill) got us a great rate in no time. The sales team was very friendly, the finance guy (Dan Cahill) got us a great rate in no time. More
I bought a 2021 GMC at the beginning of the year. The sales experience was great, the truck came with life time power train warranty as long as I service the vehicle at the dealership. I also purchas The sales experience was great, the truck came with life time power train warranty as long as I service the vehicle at the dealership. I also purchased the 100,000 mile bumper to bumper warranty. A couple of days ago I went in to have my truck serviced. They recommended oil change and tires rotated, so that's what I got. A day later my tire monitoring system came on and said it needed service, the tire pressure was normal and it wasn't pulling or vibrating. I bring it back to be checked out. After a tech looked at it they tell me they don't have the equipment to read the problem. So my best advice to anyone buying from here is to opt out of the bumper to bumper warranty if you aren't buying a Ford, they do not have the ability to work on other brands (at least GMC) More