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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,076 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,076 reviews

October 26, 2024

I’m always treated respectfully and service completed in timely manner. They’re helpful when I have questions or concerns More

by cloufinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gallatin Ford responded

We're delighted to hear that you consistently receive respectful and timely service at Gallatin Ford. Our team is always here to help with any questions or concerns you may have. Thank you for your feedback!

October 26, 2024

Service clerk was friendly and welcoming. She clearly explained work needed and demonstrated with dirty filters why new ones were necessary. More

by jww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Gallatin Ford responded

We're delighted to hear that our service clerk provided you with a friendly and informative experience at Gallatin Ford. Thank you for sharing your positive feedback!

October 26, 2024

This dealership is always friendly and I appreciate Noah going over my check list with me. He is the first person to go over my check list which was helpful. More

by nana_beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
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Oct 28, 2024 -

Gallatin Ford responded

Beth, we're delighted to hear that Noah was so helpful during your visit at Gallatin Ford. Thank you for sharing your positive experience with us!

October 25, 2024

The service department were very friendly and efficient. I was very happy with the time to get the truck serviced. More

by Bryan, James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Gallatin Ford responded

Bryan, we're delighted to hear that our service department at Gallatin Ford provided you with friendly and efficient service. Thanks for sharing your experience!

October 25, 2024

This was my first time at a Ford service. Customer service was amazing. Everyone was friendly and helpful. Noah was amazing! More

by Fumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 25, 2024 -

Gallatin Ford responded

We're delighted to hear that your first experience with Gallatin Ford's service team was a positive one! It's great to know Noah and the rest of our staff made you feel welcome. Thank you for choosing us!

October 25, 2024

Excellent and timely service. Employees were very informative and customer service oriented. I strongly recommend Gallatin Ford service. More

by rcm4merc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Gallatin Ford responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Gallatin Ford provided excellent and timely service. We appreciate your recommendation and look forward to serving you again in the future!

October 23, 2024

Excellent experience at this dealership. Friendly staff. Knowledgeable sales staff. Highly recommend Gallatin Ford. No pressure from anyone involved. More

by Randywrobertson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Gallatin Ford responded

Randy, we're delighted to hear you had an excellent experience with our friendly and knowledgeable team at Gallatin Ford. Thank you for the high recommendation!

October 23, 2024

The service was great and had a wonderful time. Jb was the person who helped me and he was super nice. More

by vmroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jb
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Oct 24, 2024 -

Gallatin Ford responded

We're delighted to hear that JB provided you with great service at Gallatin Ford! Thanks for sharing your experience, and we hope to see you again soon!

October 22, 2024

Never an issue with service or explanation of benefits. Jessica Cobble is always attentive and never too busy (but actually slammed), to provide excellent customer care and service. Having zero understandi More

by Bharrell219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Gallatin Ford responded

We're delighted to hear that Jessica and the team at Gallatin Ford have turned your experience around with their attentive service! It's great knowing you feel well-informed and valued during each visit. Thank you for sticking with us, we're thrilled to keep you in the Ford family!

October 22, 2024

They were able to diagnose the problem quickly but of no fault of their own weren’t able to get in touch with my extended warranty company very quickly. Noah kept me in the loop just about everyday and when More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 23, 2024 -

Gallatin Ford responded

JohnB, we're glad to hear that Noah kept you informed and ensured a quick turnaround once everything was sorted out at Gallatin Ford. Thank you for your patience and understanding!

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