Gallatin Ford

I can not say enough about the individuals I have worked with at this dealership - they are all professional, courteous and helpful. They all make me feel like I am a top priority and have gone above and b with at this dealership - they are all professional, courteous and helpful. They all make me feel like I am a top priority and have gone above and beyond to provide excellent service. I want to thank Chris for being so helpful with my pick-up/delivery needs. Jake for making the purchase process so easy. Jessica for always making sure our service issues are taken care of. And a special thank you to Charlie - for being such a wonderful salesperson and always a joy to work with !! More

Had Mobile service done on Aug. 7 2024. Collin Gregory and another crew member with him were very courteous and professional. Came out to do an oil change and recall service for my 7 2024. Collin Gregory and another crew member with him were very courteous and professional. Came out to do an oil change and recall service for my two F-150 trucks. I highly recommend them for convenience for your service needs when you can't get out to the dealership. Will definitely continue to use them in the future for any service i may need! Steve B. More

Was lied to about interest, wanted to finance thru bank @ 9.5 and told they could beat that When overlooking paperwork after trusting what salesman said it was over 13 % Michael Dixon was our salesman W 9.5 and told they could beat that When overlooking paperwork after trusting what salesman said it was over 13 % Michael Dixon was our salesman Will not recommend this car lot to anyone!!!!!!!!!! More

Absolutely wonderful. Matt Riffel is a wonderful salesman. Very attentive but no high pressure. Really wanted to work hard to make it work out. I can't say enough good Matt Riffel is a wonderful salesman. Very attentive but no high pressure. Really wanted to work hard to make it work out. I can't say enough good things about our experience, particularly with Matt. More

Colton made me feel like I was top priority. Without him there at miracle ford I wouldn’t have pitched a truck from there. He’s the best salesman I’ve ever worked with and needs a raise or promo Without him there at miracle ford I wouldn’t have pitched a truck from there. He’s the best salesman I’ve ever worked with and needs a raise or promotion. Just a great experience with Colton! More

On the beginning salesman, Amari, promised me a full tank of gas whenever the deal was done and I never received it and when I left the lot I noticed that it was on a 1/4 tank and I texted him and asked abou of gas whenever the deal was done and I never received it and when I left the lot I noticed that it was on a 1/4 tank and I texted him and asked about it, he then stated it was only for new vehicles. I have always gotten two keys for any vehicle I purchased, new or used and when I ask later about a second key, I was told the other owner only turned in one and that's all they have. I admit it was few days after my purchase, but I asked if I could get a second key and was told NO. I will say this, in 1975 I had a truck painted at a Ford dealer in Nashville, they broke a $1.10 light cover and refused to replace it. I never purchase anything from them till this day and I will do the same with Miracle Ford and I will not refer anyone to Miracle Ford. It's only fair that I get a second key to my vehicle that I purchased. Amari was the sales person, not John Booker and I give Amari -1 star More

Colton was with another customer so Jim assisted me. He was very polite and informative. He was very polite and informative. More