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Gallatin Ford

Gallatin, TN

4.6
1,076 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,076 reviews

December 06, 2024

Friendly salesman. Courteous finance rep. Quick and efficient title rep..we like our new truck More

by Ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin roller
Dec 06, 2024 -

Gallatin Ford responded

We are glad to hear that you are liking the new truck, Ed! Thanks for choosing Gallatin Ford.

December 06, 2024

From the start it was great! Jessica saw I needed help she approached me first. She was very helpful and knowledgeable about what I needed done on my truck. More

by costerjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Gallatin Ford responded

Thank you for sharing your experience! We're delighted to hear that Jessica provided helpful and knowledgeable service at Gallatin Ford. We appreciate your support and look forward to assisting you again in the future!

December 03, 2024

Great service The way it was explained the service my options and the overall experience was excellent Fully recommended More

by peinadoadrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gallatin Ford responded

Adrian, we're delighted to hear that you had an excellent experience with us at Gallatin Ford! Thank you for recommending our service. We look forward to assisting you again in the future!

December 03, 2024

Danny Barker was my contact person. He was excellent with explaining everything and leaking me informed. He was very personable and we had a good conversation while he completed my pape More

by Macmom524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Barker
Dec 04, 2024 -

Gallatin Ford responded

It's wonderful to hear that Danny provided such exceptional service and even shared a fun conversation about Thanksgiving dishes with you at Gallatin Ford! We're glad he could reunite you with your Stanley, and we appreciate the positive feedback. Thanks for choosing us!

December 02, 2024

The service took longer than I expected. After the service I started having issues with a tire air censor not functioning properly. The tire has adequate air but the censor for it keeps havi More

by Snakeman3342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Gallatin Ford responded

Thank you for bringing this to our attention. We're sorry to hear about the delay and tire sensor issue after your visit at Gallatin Ford. Please reach out so we can address these concerns promptly! Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

December 02, 2024

Noah was great to deal with. Service was fast and excellent. Would highly recommend to others More

by leemmingo02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Dec 02, 2024 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford, we appreciate your positive feedback for Noah!

December 02, 2024

This dealership is under new ownership. There are not many people still there who worked under the precious ownership. Since most of the relationships established over the past 32 years are More

by EBRANDON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Dec 02, 2024 -

Gallatin Ford responded

Thank you for sharing your thoughts about the changes at Gallatin Ford. We understand that transitions can feel different, and we appreciate your loyalty over the years. Our team is committed to providing excellent service under new ownership, and we're here if there's anything you need!

December 01, 2024

Polite, timely and helpful, first class. Did more than I expected so I was very happy. More

by Mark Haville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gallatin Ford responded

The team at Gallatin Ford loves seeing great reviews! Thank you, Mark!

December 01, 2024

Gallatin Ford worked me in for an oil change and diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gallatin Ford responded

Eric, we're delighted to hear that Noah and the Gallatin Ford team provided you with timely service and transparency. We look forward to seeing you again for your routine maintenance!

November 30, 2024

I’m gonna start with why four stars and not five stars! Earlier this year I brought in a used ford f150 to the service dept to find out what the factory key pad entry code was on the vehicle ! I was gi More

by Bigmac31391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Gallatin Ford responded

Thank you for sharing your feedback. We're sorry to hear about the experience with our service department and appreciate your honesty. Your comments are valuable, and we'll use them to improve at Gallatin Ford. We hope you'll give us another chance in the future!

Dec 02, 2024 -

Bigmac31391 responded

Here is my email. Bigmac31391@gmail.com

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