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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,091 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,091 reviews

January 06, 2025

I was called to remind me that I needed an oil change. I appreciated that and from there the experience was great. Noah was professional, courteous, helpful and above all knowledgeable. When I bought my B More

by jonesko2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 06, 2025 -

Gallatin Ford responded

We're delighted to hear that your experience with Noah and the team at Gallatin Ford has been a positive one! It's great to know you're pleased with our service under new ownership. Thank you for sharing your feedback, and we look forward to assisting you in the future!

January 05, 2025

I had a great experience getting a much needed new set of tires on my Ford Expedition. More

by wes.goehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Jessica Raymond, TJ Pardue
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Jan 06, 2025 -

Gallatin Ford responded

Thank you for reviewing Gallatin Ford! It was so kind of you to share your experience!

January 03, 2025

The service team was polite and went over and above what I asked and expected. More

by JoAnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Jessica Raymond, TJ Pardue
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Jan 03, 2025 -

Gallatin Ford responded

All of us at Gallatin Ford are happy to see this wonderful feedback! Thank you, JoAnna!

January 02, 2025

Dealership is good. Service department needs help took over 2 weeks to get truck back More

by flwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 06, 2025 -

Gallatin Ford responded

Thanks for leaving Gallatin Ford a five-star review! We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

January 02, 2025

Jessica was great, butd ealer will not honor the lifetime warranty the truck supposedly came with. I have no reason to return or recommend this dealer. More

by Danielnoda713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Raymond
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Jan 02, 2025 -

Gallatin Ford responded

Daniel, I'm sorry to hear about the issue with your truck's warranty. We strive for transparency, and it's concerning that this wasn't reflected in your experience. Please reach out so we can address this matter directly and work towards a resolution. Thank you, Derek Swords - Service Manager - 888-635-8055

January 02, 2025

Noah was great to work with and very helpful, i happy with my vehicle service More

by aykay10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 02, 2025 -

Gallatin Ford responded

Thank you for taking the time to review Noah and Gallatin Ford. We appreciate the kind words!

January 02, 2025

Customer service was A-1. Javier was knowledgeable and very relaxed. First time I ever had fun buying a car. More

by Jomama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Maged, John Booker, Javier Andrade
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Jan 03, 2025 -

Gallatin Ford responded

Jomama, we're delighted to hear that Javier made your car-buying experience enjoyable at Gallatin Ford! Thanks for sharing this fantastic feedback with us.

January 02, 2025

Helpful and worked with us based on our needs and financial limitations. The entire process was straightforward. More

by bigels74.es
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
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Jan 03, 2025 -

Gallatin Ford responded

We're glad to hear that our team at Gallatin Ford was able to assist you effectively and make the process straightforward. Thank you for sharing your experience with us!

January 01, 2025

Noah went over the oil change with me. Very thorough. Made some suggestions that were very helpful. And would save me money. More

by Tparkes00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jan 02, 2025 -

Gallatin Ford responded

We're glad to hear that Noah provided thorough and helpful service during your visit at Gallatin Ford. It's great to know his suggestions were beneficial for you! Thanks for sharing your experience with us.

December 31, 2024

Quick service and friendly staff. Stayed on top of my recall products and let me know when they were available More

by Janescue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 02, 2025 -

Gallatin Ford responded

Jane, we're delighted to hear that our team at Gallatin Ford provided you with quick service and kept you informed about your recall products. Thank you for sharing your experience!

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