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Gallatin Ford

Gallatin, TN

4.7
1,030 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,030 reviews

February 11, 2025

Clean, nice & helpful people answered all questions clearly. We had a good experience overall here More

by tcosaile68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Elgas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Gallatin Ford responded

We couldn't ask for a better review of Gallatin Ford. Thanks so much!

February 11, 2025

The lady at the computer was cold and unfriendly. . And they was sopost to check drivers side window not working and they never did. So I am not to happy with your service department More

by Matthew George Magyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember any name
Feb 12, 2025 -

Gallatin Ford responded

Matthew, I'm sorry to hear about your experience with our service department. We strive for friendly and thorough service, so it's disappointing to learn we fell short here. Please reach out to me if you'd like us to address the window issue or discuss any other concerns further. Thank you, Derek Swords - Service Manager 888-635-8055

February 10, 2025

My buying experience was great, Fedy Ali did a great job he is amazing, he help us to find the best option for us! More

by José Gonzalez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fedy Ali
Feb 10, 2025 -

Gallatin Ford responded

José, we're delighted to hear that Fedy Ali provided you with an amazing experience at Gallatin Ford! Thank you for choosing us and sharing your feedback. Enjoy your new vehicle!

February 10, 2025

Everyone was very nice acknowledge you were there my salesman was so nice not pushy so polite explain every minute i was there More

by tiggerm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zay,Johnson
Feb 10, 2025 -

Gallatin Ford responded

We're delighted to hear that you had a positive experience with our team at Gallatin Ford! It's great to know that the service was polite and informative. Thank you for choosing us, and we hope to see you again soon!

February 09, 2025

Jessica Cobble is the best Service advisor around. Very informative and customer friendly. Looks out for all options More

by natandpax3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica cobble
Feb 10, 2025 -

Gallatin Ford responded

We're delighted to hear that Jessica provided such informative and friendly service at Gallatin Ford. It's great to know she explored all options for you! Thank you for the positive feedback!

February 07, 2025

The service desk personnel were courtesy and help. The waiting area was nice and clean. More

by kendude47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 07, 2025 -

Gallatin Ford responded

The team at Gallatin Ford loves seeing great reviews! Thank you!

February 07, 2025

Jessica Raymond with Service has solely kept me coming back for years! She genuinely cares and listens to the customer. She goes out of her way to help in anyway possible! Regarding the Dealership as a More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Gallatin Ford responded

Andrew, thank you for sharing your experience and highlighting Jessica's exceptional service. We're sorry to hear about the warranty issue you're facing with the dealership transition. Please reach out if you'd like us to assist further in resolving this matter. Thank you, Derek Swords - Service Manager - 888-635-8055

February 06, 2025

Professional, easy to work with, customer friendly and customer focused. In short, I enjoyed purchase experience! More

by NolaVille
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Gallatin Ford responded

We're delighted to hear that you enjoyed your purchase experience with us at Gallatin Ford! Our team is dedicated to providing professional and customer-focused service. Thank you for the positive feedback!

February 03, 2025

It was just a very good experience. Very friendly and excellent customer service. I would recommend them. More

by Subsailor644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 04, 2025 -

Gallatin Ford responded

Thank you for sharing your positive experience with Gallatin Ford! We're delighted to hear that our team provided friendly and excellent customer service. Your recommendation means a lot to us!

February 03, 2025

Everyone was great, no complaints, kept me informed while in the service room , Stefanie was very helpful More

by joerbag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Gallatin Ford responded

We're delighted to hear that Stefanie and the team at Gallatin Ford provided you with excellent service! Keeping our customers informed is a top priority, so we're glad it made your experience positive. Thanks for sharing your feedback!

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