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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.3
177 Reviews
Call Service Center (615) 452-2792

177 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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May 15, 2023

willing to listen (hallelujah) THEN able to get the job done!!!! best service i have found so far. More

by shadowgirl4277@gmail.com
Recommend Dealer
Yes
Employees Worked With
JORDAN
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May 19, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear! Thank you for taking the time to leave a review!

May 13, 2023

It was condescending, rude and unprofessional. I was called a liar to my face. The problem was not resolved so it was a waste of my time. More

by rachel11howard@yahoo.com
Recommend Dealer
No
Employees Worked With
Jordan
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May 13, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, if you would like to discuss further. He can be reached at 615-527-7855.

May 11, 2023

Jordan is knowledgeable, professional, and has stellar customer service. My experience was outstanding! I look forward to working with Jordan at my next service appointment. More

by h_lee0@yahoo.com
Recommend Dealer
Yes
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May 12, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We're so glad to hear that Jordan, and our entire team was able to provide a great experience! We appreciate your business and for taking the time to leave a review!

May 05, 2023

Excellent service and I really appreciated the quick ride to work and her bringing my jeep to my job afterwards More

by tishasallin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas McMurry
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May 06, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and for taking the time to leave a review!

May 04, 2023

Friendly environment and was easy to get help Would definitely go back there again, no hassle More

by luis.pulido88@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Heather
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May 06, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

April 30, 2023

Prompt friendly service. Vehicle was ready when promised. Heather was nice and friendly We plan to return for future service More

by Susan
Recommend Dealer
Yes
Employees Worked With
Heather
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May 01, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear Susan. We appreciate your business and for taking the time to leave a review!

April 30, 2023

Heather is my go to girl ! She is extremely knowledgeable, honest, and just an overall pleasure to deal with. I drive past other dealerships because she has always been so grea More

by sdirst
Recommend Dealer
Yes
Employees Worked With
Heather
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May 01, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for your kind words and feedback! It's wonderful to hear that Heather has been such a pleasure to work with and has provided excellent service. We appreciate your loyalty and look forward to continuing to serve you in the future.

April 30, 2023

Good experience I had a great great great great great great great great experience Great More

by Hopeinrecovery01@yahoo.com
Recommend Dealer
Yes
Employees Worked With
4
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May 01, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear that it was GREAT! We appreciate your business and for taking the time to leave a review!

April 30, 2023

1 The shop took almost 5 months to fix my car. Service was unprofessional, and did not keep us up to date, until I mentioned that I was going to speak to my lawyer. More

by conradbrandon94@gmail.com
Recommend Dealer
No
Employees Worked With
1
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May 01, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, if you would like to discuss further. He can be reached at 615-527-7855.

April 20, 2023

I wasn't even there on the 4-20 5 It's been great but I want there at the time this survey claims I was . Everyone there is really good especially Brandi . She always goes above and beyond. More

by Djanders
Recommend Dealer
Yes
Employees Worked With
5
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Apr 21, 2023 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We're not sure why you would have received this survey, but we are very appreciative that you took the time to leave a 5-star review! We appreciate your business!

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