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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.3
192 Reviews
Call Service Center (615) 452-2792

192 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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February 08, 2025

Gallatin Chrysler dodge jeep ram makes you feel at home and they are very good they do.very professional More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that you felt at home with us here at Gallatin Chrysler Dodge Jeep Ram. Thanks for the kind words about our professionalism!

February 02, 2025

Service has been extraordinarily good since taking delivery of my JGCS. Completed factory issues asap. More

by volref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Holt
Report | Print
Feb 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're glad to hear that you've had a positive service experience with us at Gallatin Chrysler Dodge Jeep Ram! It's great to know we could address the factory issues promptly. Thank you for your feedback, and we're here if you need anything else!

January 30, 2025

Can't. Not in 16 words...call me..... would live to talk to someone from your business More

by kaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Wornack
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Jan 30, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We strive to deliver so much more than a 1-star experience for our customers and I'm disappointed to see that we let you down, Kaye. I would appreciate the chance to make this right. Please contact me when you have a chance so that I can help. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

January 30, 2025

Work was completed quickly, professionally and with reasonable cost, making a welcome dealer service experience. Brad was a big help. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad -service manager
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Jan 31, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Brad and the team at Gallatin Chrysler Dodge Jeep Ram provided you with a quick, professional, and reasonably priced service experience. Thank you for sharing your positive feedback!

January 28, 2025

Always friendly and helpful. 5 Stars all around. Service team and Sales team are the best. More

by lovejoyjustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
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Jan 28, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for being a loyal Gallatin Chrysler Dodge Jeep Ram customer and leaving a five-star review!

January 26, 2025

Always quick and efficient. Friendly and informative. Made sure I had a way home when it had to be left overnight. More

by Cheryl.aukerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Holt
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Jan 27, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Cheryl, we're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram took great care of you and ensured a smooth experience. Thank you for your kind words!

January 24, 2025

Morgan Moncivaiz was extremely helpful in getting my vehicle scheduled for maintenance. They were fast and very courteous. Everyone was professional and extremely nice. More

by keith.owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Moncivaiz
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Jan 27, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Keith, we're delighted to hear that Morgan and the team at Gallatin Chrysler Dodge Jeep Ram provided you with such a positive experience. Thanks for sharing your feedback!

January 20, 2025

Love Angela! She is always dependable and on top of things. I know I can depend on her to take care of my truck. More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Brad
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Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Brandy, we're delighted to hear that Angela has been dependable and attentive for you at Gallatin Chrysler Dodge Jeep Ram. Thank you for sharing your experience!

January 19, 2025

They are professional and provide excellent customer service. Morgan and the service team were great and had my vehicle serviced thoroughly and quickly. More

by Fityeahyeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Sandel
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Jan 20, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that Morgan and the service team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent customer service. Thank you for sharing your experience, and we look forward to serving you again!

January 10, 2025

Bait and switch on last 2 visits. Almost 400 dollars that I wasn’t expecting to pay. More

by rlh.1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Tj Pardue - Service Manager - 615-452-2792 ext 2233

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