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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.1
144 Reviews

144 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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March 07, 2013

Everything went good with my repairs. I was kept completely informed on what they found and what was being done to my vehicle. They, also, kept me apprised of cost and what warranty would cover. I More

by stitcher1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this positive review. We are happy to know you enjoyed your experience with us. We strive to help our customers and make sure they are satisfied with their experience. Thank you so much for recognizing our hard work and sharing your experience. We are honored to have you as a customer. Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

February 24, 2013

I appreciated Ray's customer-service focus and friendly, calm manner when explaining problems as they came up. However, the "Vehicle Checkup" form was not filled out and I am left to wonder if th More

by jlwsart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 12, 2013

I recently purchased a 2004 Ford Taurus. Within a few days, I noticed a fluid on the floor mat. I was really concerned. I posted on my fb to get feedback from my friends. I had serious to simple respo More

by Gilda Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 12, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Gilda, thank you for this review! I am happy to hear that our service team was able to prove to you that we are honest and we will do anything to help you. It's great to know that Keith worked with you to fix the leak and your door. I thank you for recommending us and we hope to see you for any other service needs you have in the future. Make sure to follow us on Facebook and Twitter for current news and offers. Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

February 12, 2013

Brought my 2008 Caravan in for severe front end shaking. After replacing the rotors, greasing caliper pins, and flushing the brake fluid, they agreed to work with me if this did not solve the issue. Upon d More

by npierson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 12, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled to hear that our service team did everything possible to fix the front end shaking you had and that they gave you a discount. I thank you for recommending us. We hope to see you again for any other service needs you have. Make sure to follow us on Facebook and Twitter for special offers. Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

February 01, 2013

Spoke with Derek Ritchie while waiting for an oil change in my PT Cruiser. He was very friendly and took the time to show me the 2012 Chrysler 200 on the showroom floor. Two hours later I drove away in my More

by TeenaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled to hear that after going in for a oil change Derek was able to find you a great car and you left with a new 200. We thank you for your loyalty and we hope to see you again soon. Make sure to follow us on Facebook and Twitter for current offers. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

January 26, 2013

great place to shop for vehicles. sales and service from top to bottom are terrific. would recommend this dealership to anyone looking for a new or used vehicle. the staff from owner to janitor are the best More

by mrnobody1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Carter
Jan 28, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am happy to know that everyone on our team was terrific to work with. I thank you for recommending us. We hope to see you for and service needs you have. Make sure to follow us on Facebook and Twitter for special offers. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

January 16, 2013

I experienced a rare manufacturer defect with my 2012 Jeep Wrangler. I drove to just about every dealership in TN and explained what I thought the cause was, but no one would help me and most places want More

by B1502
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Mowell, Burt Curry, Chris Clouse, Jimmy Carter, Robert Torrence, Ken Tucker, Thomas McMurry, Samuel Pilcher, Deron Webb
Jan 18, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled to hear that after you had gone to other dealerships you decided to come to our service department and we were able to fix the rare problem and were able to provided you with a free loaner car. I am glad that because of Chris's excellent customer service you will continue to do business with us. We anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for current news and offers. Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

January 06, 2013

Great customer service from all the employees! Very happy with the time frame of the repairs. Would recommend this dealer to other people for their vehicle repairs. The only exception is that the Chrysler pa More

by ryrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Carter
Jan 07, 2013 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am very pleased that you received the best customer service and your repairs were done in a timely manner. I thank you for your recommendation and I hope to see you again. Make sure to follow us on Facebook and Twitter for current offers. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

December 17, 2012

I have been exceptionally pleased with the service and quality of work I receive from Miracle Chrysler. They went above and beyond when helping me find my perfect vehicle and they have serviced it since m More

by momof4g5b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this review! I am thrilled that our sales team found you the perfect car and provided you with great customer service. We hope to see you again for any service needs you have in the future. Make sure to follow us on Facebook and Twitter for current specials. Welcome to the Miracle family! Regards, Terri Appleton terriappleton@miraclecdj.com 615-452-2792

November 16, 2012

The entire staff that helped me were extremely friendly and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we More

by MrsWWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2012 -

Gallatin Chrysler Dodge Jeep Ram responded

Our top priority is to provide our customer with the best customer service. I am happy to hear that our team was to work with you even though you were upset about the oil change price and that they fixed your tire before it became a serious issue. We hope to see you again for any other services need you have in the future. Terri Appleton terriappleton@miraclecdj.com 615-452-2792

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