Gallatin Chrysler Dodge Jeep Ram

This was my first finance purchase. I had many concerns and questions. I never felt pressured or unappreciated. Mike is AMAZING at what he does. He took the time to explain every process of the deal to me. and questions. I never felt pressured or unappreciated. Mike is AMAZING at what he does. He took the time to explain every process of the deal to me. He is a true gentlemen and a caring businessman. I really felt like he was on my side. He patiently worked out a great deal for me and I left feeling like the car I purchased was worth the money. He had my paperwork ready and my car detailed and waiting for me on the day of purchase. This man is a straight shooter and will work hard to make sure you are comfortable, confident and happy with your purchase. Chris in financing was swift, straightforward, polite and professional. He, like Mr. Mike, explained everything in detail and made sure I understood what I was signing. Car buying can be a long, hard, stressful process, but the employees at this dealership will work hard for you. Not to mention that if you maintain your car with their service department, they give a lifetime powertrain guarantee. I am so in love with my new car and I am beyond pleased with my purchase. Please do yourself a favor and come visit this dealership. They have a high rating for a reason. More

We are very pleased with our 2008 Pontiac G6 and extremely pleased with our sales experience. Vernon Ousley was friendly and put us at ease right away. The whole sales team did an excellent job gett extremely pleased with our sales experience. Vernon Ousley was friendly and put us at ease right away. The whole sales team did an excellent job getting us the best deal we could get. We would highly recommend anyone go to Miracle for their next vehicle. More

From start to finish Miracle handled everything so smoothly. In all the years my husband and I have been buying cars we have never received such great service. It was actually a pure joy buying a car smoothly. In all the years my husband and I have been buying cars we have never received such great service. It was actually a pure joy buying a car from them!!!!! I can't explain enough how amazing my experience was you have to see for yourself. I dealt with Andrew but I did meet other people there and they were all wonderful. Don't fall for the phony ads on TV that promise false deals. This dealership not only had great prices but the service was unforgettable I will be buying my next car from miracle as well!!!!!! More

I went into the dealership not planning on buying a vehicle. Once I arrived I met Vernon Ousley who I now consider my new best friend. Vernon was so friendly and patient. What I like best about Vern vehicle. Once I arrived I met Vernon Ousley who I now consider my new best friend. Vernon was so friendly and patient. What I like best about Vernon is the fact that he didn't try to force or convince me to purchase a vehicle. We test drove several cars and he told me what each vehicle had to offer. Once I picked out a vehicle that I liked he took the time to tell me about the car and what all the car offered. The entire dealership was very patient with me during my purchase and they stayed after hours until I had received full service. I highly recommend Miracle Chrysler Dodge in Gallatin and I highly recommend that if you are thinking about or ready to buy a new vehicle stop in and ask for Vernon Ousley as your saleman. You will be pleased with his service. More

Terri was amazing! From the moment she received my contact information, she was texting (which is my preferred method of communication) regarding financing, credit application, and the next steps that contact information, she was texting (which is my preferred method of communication) regarding financing, credit application, and the next steps that I should take concerning my future purchase. She was just wonderful to work with and even followed up after my purchase. I regret not ever getting to actually meet her. Bill was very patient and helpful. He thoroughly explained my paperwork and worked to ensure my comfort during my visit. Chris was friendly and very knowledgable with my paperwork. Thomas was able to find financing for me, which is a miracle within itself. I can't help but feel that he could have gotten my monthly payments a little lower. I gave him my max monthly payment that I could afford,but ended up feeling pressured to agree to an amount out of my range. I informed of my ability to afford a monthly payment around 480.00, but ended up with a 598.00 payment. Overall, I am still grateful to be financed. My only remorse.......I had only 1 vehicle to choose from. Unfortunately, it was blue, my least favorite color of vehicles. Had I known that up front, I may have decided against the long drive to Gallatin. I only wish that I would have inquired on a 2014 model in a different color, but I had already been at the dealership for several hours. More

The buying experience was a good one. they met me at the air port on time. the truck had all the stuff on it they told me that it had. The price was what said it was going to be. Chris Clouse went out of hi air port on time. the truck had all the stuff on it they told me that it had. The price was what said it was going to be. Chris Clouse went out of his way to show me all the controls and how to use them he even programed my phone in for me. Chris Austin help me in finding the extended warranty that was right for me. Everything was done in a fast. I did not have to wait around all day and I was not sent from person to person to complete the deal. In short this is a xxxx good place to buy a vehicle. More

Kevin was very patient with us, taking his time to let us feel more comfortable before we made our decision. He made us feel relaxed and helped us through any questions we had. feel more comfortable before we made our decision. He made us feel relaxed and helped us through any questions we had. More

I had my 2013 Dodge Ram in for a oil service and when I picked it up I asked if they can show me how to stop the radio from playing for 45 seconds after the key is off and the doors are shut. The service t picked it up I asked if they can show me how to stop the radio from playing for 45 seconds after the key is off and the doors are shut. The service tech showed me how to do it and I showed him that it would not stay and would reset back to factory setting of 45 seconds. The service tech told me he would send an email to Chrysler to see if they know what is wrong. It has been over a week and never heard anything. Today I had my wife's van oil changed and again ask if they heard anything on my truck the service lady said she has not and went to get the service tech but he supposedly went to lunch. She told me she would call me today with an answer whether they heard anything from Chrysler or not but it is after 9pm and not heard anything. You would figure a 2013 Dodge Ram would not be too hard to get an answer on a maintenance problem or would like to find out the problem in case any other new truck is having the same problem. Right now I am very disappointed with Dodge Ram and Miracle Car Dealer on my situation which all they had to do is keep communication with me but when you go weeks and hear nothing makes you feel like they don't care about your problem.. Finally received call from dealership and was told how to fix the problem and it worked so far. I am now satisfied with there service just wish they would communicate better. A phone call every couple of days or email saying they haven't heard from Chrysler would have been good then I would have felt like they were working on the problem instead of me asking all the time. Again this is a Nice friendly dealership and would recommend them because they will fix whatever problem you have. More

Miracle is a great place to purchase a new or used car. They worked very hard to get me into the car I wanted for the payment I wanted. This is the second car I have bought through them. They worked very hard to get me into the car I wanted for the payment I wanted. This is the second car I have bought through them. More