Gallatin Chrysler Dodge Jeep Ram

Amazing Service My husband and I had been looking for a used truck for a couple months but was never able to find one that fit our wants and needs in an appropriate p My husband and I had been looking for a used truck for a couple months but was never able to find one that fit our wants and needs in an appropriate price range. I always hated going to a dealership because they try pressure you into a payment and price range that you are not comfortable with. So we decided to browse online and found a local dealership that had some options. After filling out an online pre-approval, we received a call within a few days from a Business Development Representative at Miracle Chrysler Dodge & Jeep. Marcy Miller worked with us and made sure that any questions we had were answered right away. She made the process of getting pre-approved almost effortless. From the time we first arrived, everyone was super courteous and helpful. Brad Billingsley & John Booker made us very comfortable and didn't pressure us into making any decisions we weren't comfortable with. You could really tell they wanted to take care of their customers. They explain all our options and answered any the questions we had. Within a couple days, we had a great deal worked out. I must say that we had an awesome experience. We will definitely be returning to Miracle Chrysler Dodge & Jeep for our next purchase. More

Purchase of 2011 Nissan Sentra. Last week I was browsing used cars online and come across this dealership and decided to get check it out. My daughter needed something reliable. Poor Last week I was browsing used cars online and come across this dealership and decided to get check it out. My daughter needed something reliable. Poor Patrick had to deal with 2 little county girls from a little town called Nunnelly who could not find something we both could agree on. His nature of kindness. helpfulness, and honesty is beyond what I had expected. I was always told to never trust a salesman. I'm independent, a little hard headed and can read a person very easily. He proved me wrong. While being there he gained my complete trust, which happens rarely. As we had all but given up Patrick did not stop until he found the right car that we could both agree on. He's a real trooper for having to spend many hours with us. All the staff were wonderful and the socks Rock!!! Dressed for success. More

Best Car buying experience ever!!!! We recently purchased a 2016 Jeep Cherokee from Miracle Chrysler-Dodge-Jeep-Ram in Gallatin TN. We worked with Patrick Sturm at the dealership. We h We recently purchased a 2016 Jeep Cherokee from Miracle Chrysler-Dodge-Jeep-Ram in Gallatin TN. We worked with Patrick Sturm at the dealership. We have bought several cars from area dealerships before but this was the best experience we have ever had. The sales team was wonderful. Patrick made us feel a home and like we were part of the family. The test drive was extended like we have never had before. Most dealerships give you a 5 minute drive and then ask what you think. Patrick gave us a detailed test drive and explained everything you could think of about the car. I would recommend this dealership and Patrick as a salesman to anyone I know. More

Best Dealership Around!! I love this dealership! This is my 3rd vehicle purchased from Miracle! I knew that I wanted a Jeep. I got online to see what they had in stock. After I love this dealership! This is my 3rd vehicle purchased from Miracle! I knew that I wanted a Jeep. I got online to see what they had in stock. After finding it, I sent the link to myself through a text option they have on their website. I like that option! I called and spoke with Kevin Mears. He was very helpful on the phone. He ask if I wanted to come by? I told him I did, but I wasn't sure what time I would be there. He said no worries, he would see me when I get there. I showed up about an hour or so later. When I arrived he was at lunch. John Booker texted him and he rushed back, not getting to eat his Jimmy Johns sandwich. I only knew that after seeing it laying in his office. Sorry Kevin,I didn't mean to interrupt your lunch. :) My Hubby met me there. 1st thing Kevin did after introducing himself to us, was offer us bottled water,that was nice. He also got us a coke. It was really hot this past Friday! Kevin pulled up two different 2016 Jeep Patriots all blacked out per my request. Not long after that I was test driving it! Then Hubby test drove it. We both loved it! Kevin was never pushy or demanding. He was very helpful with all my questions.Trust me I had plenty lol He also brought Mike Woodruff in on some questions I had. Mike was very knowledgeable, laid back,calming and helpful too! Kevin explained everything to us. Hubby and I like to cut up and have fun! And we did that with Kevin! Kevin is a very pleasant, hard working, humorous guy!! He worked hard for us on this Jeep. I almost always get so nervous when purchasing a vehicle. My nature I guess. Hubby was ready to sign the papers way before me. I went outside to call my Son and send him a pic.I ask him his thoughts on it. He's had many vehicles and is mechanically inclined. After speaking with my Son, talking to Hubby and Kevin again, I was ready to sign the papers with Kyle. I drove away in my Brand Spanking New 2016 Jeep Patriot that evening, happy as can be!! I will always go to Miracle Chrysler Dodge Jeep Ram in the future, if I ever want to buy another vehicle! And I am already talking to my Sister about her and her Hubby coming to see Kevin! They have been looking and haven't found what they want. I told them they have gone to the wrong dealership. Kevin, I am almost positive they will show up soon. Keep up the good work!! Great Experience, as always! More

Quite excellent, upgraded from a 2013 model, to a 2016 Friendly and courteous from the start. The salesman was very helpful and friendly, I was able to upgrade from my 2013 Ram, to a 2016 Dodge Ram. The wh Friendly and courteous from the start. The salesman was very helpful and friendly, I was able to upgrade from my 2013 Ram, to a 2016 Dodge Ram. The whole process was not painful, and i drove home very happy. They even kept my payments down to a reasonable amount. More

Wonderful customer service I usually let my husband do the talking when it comes to anything about cars but this time was all about me. Our sales man, Kevin, was awesome. He wen I usually let my husband do the talking when it comes to anything about cars but this time was all about me. Our sales man, Kevin, was awesome. He went out of his way to make our experience great. He explained things as we went, talking mostly to me since I was the one that had filled out the credit application for the car. The one thing I loved was he was not pushy at all. The last time I went car shopping I actually had a disagreement with the sales person. This experience was nothing like that. He took time to answer our questions. When he realized I needed a cosigner he suggested we go to lunch while we waited the hour for my dad to get there. Even after my dad got there we talked about our personal lives and shared jokes and stories like old friends. I loved every minute of it. That was on Saturday and he asked us to come back Tuesday. He called me and asked if we were still coming. When I got there the first thing he did was offer us cold water, which was welcome in the heat. We were there for some time but I drove out of there in my dream car. It was a fantastic experience all the way around. More

Good customer service Pat was very helpful in going to extra lengths to help us find the right kind of jeep. When we first walked into the showroom, no one greeted us for a Pat was very helpful in going to extra lengths to help us find the right kind of jeep. When we first walked into the showroom, no one greeted us for a few minutes, and we almost left but then Pat came up and greeted us. Good experience, friendly and willing to explain any questions we had. Mike was very helpful as well - easy going attitude but really seemed to care in helping us More

Patrick is the diamond of the car sales world! I'm always nervous when it comes to all things auto, repairs and purchases. Patrick is not only a wonderful salesman, but a wonderful human being! He I'm always nervous when it comes to all things auto, repairs and purchases. Patrick is not only a wonderful salesman, but a wonderful human being! He was kind, honest, helpful, and personable. You can tell that he is more concerned about the customer and their needs than his commission, and that's why I bought my car at Miracle! Because of all his help and expertise, I knew I was driving a safe, reliable car that would last me, AND I knew I got it at a wonderful price. Everyone needs to buy their cars from Patrick! More

Recommend Miracle CDJ in Gallatin TN Our salesman Patrick Sturm went above & beyond his means to help us select our vehicle to purchase. Marcy Miller was excellent with text messaging me Our salesman Patrick Sturm went above & beyond his means to help us select our vehicle to purchase. Marcy Miller was excellent with text messaging me to help us also! Very friendly laid back atmosphere would recommend this dealership highly if you are looking for a vehicle!! They knew exactly what we wanted & helped tremendously!! 5 🌟🌟🌟🌟🌟 More

Made buying car easy I went in knowing exactly whic vehicle I wanted. Not only did Brad find vehicle for me but he was very easy to work with and made the process simple. I went in knowing exactly whic vehicle I wanted. Not only did Brad find vehicle for me but he was very easy to work with and made the process simple. Jessie was fantastic from the start when I reached out through Internet regarding car. More