Gallatin Chrysler Dodge Jeep Ram

My service visit Tim, my name is James Peach. First let me tell you a little bit about myself, I’ve been an A&P mechanic since I’ve been 20 years old, I’m now 60, so Tim, my name is James Peach. First let me tell you a little bit about myself, I’ve been an A&P mechanic since I’ve been 20 years old, I’m now 60, so I know a little bit about scheduling, repairing and parts and this is why I want to tell you why Miracle CDJR will all ways be my hometown dealer. Every time that I have pulled up in your service lane, I am greeted with a smile, a hand shake, how are you today Mr. Peach and a how can I help you. This doesn’t feel like just a dealer courtesy line, but an honest greeting that comes from deep down inside. Tim, Steve and his team of Robbie, Bryan, Greg and I know that I’m forgetting a few others have always made me feel as if I were a VIP. They are eager to get me checked in and find out how they can help me. They always just give me the facts about what service is needed for my car and they have never over sold a service which is refreshing. They constantly go that extra mile every time I’m at your dealership and I appreciate their courtesy and professionalism. This leads me to your mechanics who have worked on my cars. I have several modern muscle Mopar products along with one vintage Mopar and show them from time to time. I have never had to worry about access panels not being installed properly, parts not secured nor dirty, greasy hands or fluid in or around my cars. I never had my car come up with mystery dings or dents while visiting. Your mechanics have always taken care of my cars as if it was their own and I appreciate this. They have always done the work right the first time and that goes for routine service, problems or recalls. I have never needed to come back to get my problem looked at a second time. I also would like to tell you about your parts department. Like it or not this is the department that keeps the ball rolling for your service advisors and mechanics. Jody, Deron and the guys back there are aces. Let me tell you a little story that just recently happen to me. I had just bought a used Mopar 14 shaker edition Challenger, 1 of 100 made. After I bought the car I started cleaning her up and noticed with the hood raised up where the shaker meets the close out seal the paint was eroding into the metal. I bought the car in and pointed this out to Steve and he started looking into why this was happening. Your dealership just happen to have a Challenger shaker on the showroom floor. Steve got me and pointed out that your shaker had a protective covering around it where mine didn’t. We got Jody involved with looking for a part number for this protective covering. With a lot of calls and looking in his parts catalog Jody came up with the part number. Tim this is just one instance out of a dozen that your team has gone to help me out. I could mention many more. I hope that I've made it clear that you have a great team working in the back to keep my Mopars on the road. I’m glad to have you guys around when I need any maintenance on my Mopars. If you have a customer on the fence for a purchase due to not knowing what kind of service they’re receive after the sale, I can personally tell them your guys are 5 stars all around. Thank you and God bless you and your team, James Peach More

2016 Town & Country Purchase I had originally rented a Chrysler Town & Country and knew that it was what I wanted. Kathleen, Bert, Kyle and Mike worked hard to make sure that my e I had originally rented a Chrysler Town & Country and knew that it was what I wanted. Kathleen, Bert, Kyle and Mike worked hard to make sure that my experience was a pleasant one. Would recommend Miracle to anyone. More

Amazing Service Mike Woodruff and Patrick Sturm, and all of the crew at Miracle were INCREDIBLE. We never thought of purchasing a new jeep let alone 2!!! Mike Woodruff and Patrick Sturm, and all of the crew at Miracle were INCREDIBLE. We never thought of purchasing a new jeep let alone 2!!! More

Fast, fun, great Jessie Scales is awesome! Highly recommend her. She was fast and fun to work with! She deserves a standing ovation from her colleagues. Thank you Jess Jessie Scales is awesome! Highly recommend her. She was fast and fun to work with! She deserves a standing ovation from her colleagues. Thank you Jessie and Miracle! More

New Van Joe,John&Chris did a good job.They spent a lot of time finding us the Van we wanted and the color we wanted. Thanks for the help Joe,John&Chris did a good job.They spent a lot of time finding us the Van we wanted and the color we wanted. Thanks for the help More

GREAT!!!!!! We could not be more pleased with our purchase!!!!!!! Very friendly and very nice. Highly recommend purchasing a vehicle from this dealership. They We could not be more pleased with our purchase!!!!!!! Very friendly and very nice. Highly recommend purchasing a vehicle from this dealership. They make the buying experience very easy. More

Great Experience Joseph Smith and Marcy Miller were great to deal with it was a pleasure to meet them and do business also the Truck is great thanks a bunch Joseph Smith and Marcy Miller were great to deal with it was a pleasure to meet them and do business also the Truck is great thanks a bunch More

Service so good we had to buy 2!!! We just bought a 2016 Jeep Cherokee from here about 2 weeks ago. We had an amazing buying experience then with Patrick Sturm making us feel at home. We just bought a 2016 Jeep Cherokee from here about 2 weeks ago. We had an amazing buying experience then with Patrick Sturm making us feel at home. We called him up two weeks later and bought a 2016 Dodge Ram 1500. Same exact buying experience the second time around again. We were taken care of wonderfully and he worked hard to get us the best deal he could get us. He told us he doesn't classify himself as a car salesman rather a mediator between the sales manger and the buyers to get the best deal to benefit everyone involved. I would recommend anyone looking to buy a car to visit this dealership and see what they can offer you. More

Great job all around! Salesman (M. Olari) great job, Finance (Kyle) excellent job, Durango my wife loves! Would buy and recommend this dealership to friends and family. Wil Salesman (M. Olari) great job, Finance (Kyle) excellent job, Durango my wife loves! Would buy and recommend this dealership to friends and family. Will be looking for third vehicle soon and hopefully they will have what I need. More

My Experience My overall experience was amazing! Everyone was so nice and very helpful. They went above and beyond to help me. I defiantly will recommend them and t My overall experience was amazing! Everyone was so nice and very helpful. They went above and beyond to help me. I defiantly will recommend them and take all my future business there. :) More