Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Happy new Ram truck owner Mike Olari went over and above to assure I was happy alone with the rest of the Miracle team to make sure my new Ram truck purchase went as smooth as Mike Olari went over and above to assure I was happy alone with the rest of the Miracle team to make sure my new Ram truck purchase went as smooth as possible. Thank you. More
BACK AGAIN ! My wife and I had bought a Ram 1500 Quad-Cab from Mr. Patrick Sturm earlier this year for a travel/everday truck. REAT RIDE AND DESIGN ! Well, ''Momma My wife and I had bought a Ram 1500 Quad-Cab from Mr. Patrick Sturm earlier this year for a travel/everday truck. REAT RIDE AND DESIGN ! Well, ''Momma'' wanted a Ram of her own, and Miracle had one on the lot , just what she was looking for ! Thank you Miracle Ram, AND Mr. Patrick Sturm for your kindness and help ! More
New car purchase Let me first start by letting you know that I'm a Mopar guy. I just love driving the product. This was my second purchase from Miracle. After having s Let me first start by letting you know that I'm a Mopar guy. I just love driving the product. This was my second purchase from Miracle. After having such a positive outcome on my first purchase I thought I would follow this up with a second. My first purchase was so nice and different from the other dealers that I had visited before buying the first time I couldn't believe this was normal for them. Please know that I had in the past used Miracle's parts and service departments and had such a great outcome I figured I would try buying there. Well let me tell you the second purchase was as good if not better than my first. This dealership treated me with respect and they were professional through the whole process. I never during either time pressured to do anything. They laid out my options and they let me decide if this was a real good deal for me. I went in looking for a new color in the dodge line. Miracle had two of them sitting on their lot. I looked at both of them and neither car had the options that I was looking for. So my salesman Mike Woodruff started looking outside of their store. He found a few and tried for that "dealer swap" that every dealer talks about, but being a new color it was going to be a tough one to accomplish. A little dishearten I figured I wouldn't be getting a new car. Mike offered to sit down with me to order one, but I didn't want to do that, I wanted it now. This is where Bert Curry stepped to see if he could help. As I said, Miracle had two of these colored cars sitting on their lot. I was very skeptical that he could do anything to make me want to take home a car with the options missing that I wanted from either car. To my surprise and delight we were able to make a deal for one of the cars. Let me tell y'all that I never felt pressured to settle for any of the two cars sitting on their lot. It was all about the deal. Miracle also found great financing for me and I wasn't pressured to buy a extended warranty, though I was offered one. I need to tell you, if you are looking for a dealer who treats their customers with dignity and professionalism with that home town feeling, this is the dealer you've been looking for. Let me also tell you that this courtesy doesn't stop after the sale. Their service and parts department's are the best around these parts. Two weeks after my sale, Mike my salesman called me to see if I was enjoying my new car. How could I say anything but yes. More
New Jeep Renegade I conducted an extensive dealer search online and finally decided on Miracle. I am a very difficult and meticulous customer and they were certainly u I conducted an extensive dealer search online and finally decided on Miracle. I am a very difficult and meticulous customer and they were certainly up for the challenge. After negotiating with Jeff Riley we arrived at an excellent price for my trade-in and a new 2016 Renegade which they transferred from another dealer.. Thanks Thomas More
terrible product how about my 2015 Dodge Ram and then from Miracle Chrysler I've had nothing but problems after problems out of his vehicle I had to go to another dea how about my 2015 Dodge Ram and then from Miracle Chrysler I've had nothing but problems after problems out of his vehicle I had to go to another dealership in the Rivergate area to get resolved because they refused to help refused to return phone calls I've been to Chrysler Corporation about them.it seems all they care about is getting your customer service is the furthest thing from their mind.I would recommend really doing your research before purchasing a vehicle from them or Chrysler.the salesman that I had was nothing but Pleasant but there's only so much that he can do. More
Very helpful!!! I was looking for a new 1500 Ram. After asking a ton of questions, I decided on one that already had a lift kit installed. The next day, I drove it to I was looking for a new 1500 Ram. After asking a ton of questions, I decided on one that already had a lift kit installed. The next day, I drove it to work and decided I didn't like it as much as I thought I did. The dealership worked with me on another truck and I couldn't be happier now. More
The Best! I have been to a few other dealerships in the area and Miracle Chrysler Dodge Jeep Ram has the best customer service and really care about their custo I have been to a few other dealerships in the area and Miracle Chrysler Dodge Jeep Ram has the best customer service and really care about their customers! I have just bought my third vehicle from Patrick Sturm and is awesome, nice, knowledgeable and really puts his customers first! I will continue to buy a vehicle at Miracle and will not go anywhere else! They really helped me get into the vehicle I wanted for around the price range I needed to stay in! Thank you Miracle! More
Good experience . No high pressure sales, comfortable atmosphere. We ended up buying a used vehicle that fit our needs. We left feeling like we got a good vehicle for . No high pressure sales, comfortable atmosphere. We ended up buying a used vehicle that fit our needs. We left feeling like we got a good vehicle for a decent price. The reason only a 4 star rating is because the vehicle we went there to see was leaking coolant everywhere, and the breaks and rotors were going to need an immediate change. The rotors were very rough to the touch. If you don't know a lot about cars, even the simple things as described here you'll be spending a lot of money both at the dealership and after purchasing. They could do much better at full disclosure of a vehicles condition, showing concern and offering a solution to identified problems on the vehicle of your choice, and/or simply having their vehicles in much better condition before showing them. Someone will probably purchase that vehicle and will be very disappointed. More
Exceptional My family has purchased three vehicles from Miracle in a 12-month period, and each buying experience was truly exceptional. The whole staff at Miracle My family has purchased three vehicles from Miracle in a 12-month period, and each buying experience was truly exceptional. The whole staff at Miracle is great, but Pat Strum is absolutely the key to our satisfaction with our car-buying experiences. Pat is patient, friendly, knowledgeable, kind, and a pleasure to work with. He helped us weigh our options so we ended up with just the right vehicles and payment plans for our needs. He has also made himself available to answer all of my questions after the sale. Pat truly cares about his customers and I can't recommend him highly enough. More
Simply the best! I've bought many cars, but no one beats Miracle Dodge Chrysler Jeep in Gallatin, TN. They are above and beyond in customer service and loyalty. Mark I've bought many cars, but no one beats Miracle Dodge Chrysler Jeep in Gallatin, TN. They are above and beyond in customer service and loyalty. Mark (Sales Manager) and Patrick (Salesman) will simply do all they can to get you a car that you want at the price you can afford. If they can't do, I don't think anyone can. The entire staff is friendly and welcoming and your visit will be the most wonderful car buying experience you will ever have. I've not bought 6 vehicles from Miracle over the last 16 years and never plan to visit another dealership again. Even if you have to drive an hour, two hours or more, make yourself happy and drive to Gallatin, TN. You will be so glad you did! More