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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,095 reviews
September 23, 2024
Prompt and friendly chech in. The team didn’t do the service I was in for and I ended up with a coolant first instead of a drain and fill that I wanted. The bill originally totale The team didn’t do the service I was in for and I ended up with a coolant first instead of a drain and fill that I wanted. The bill originally totaled over $300 and I was not happy. They discounted $50 and at first I was ok with it but then thinking about it, I told them I was not happy and would not be back as I had scheduled this in advance and chosen this dealership because they offered the drain and fill. Was told I would be contacted but was not and even called and left a message as the advisor was busy and still haven’t heard a word. I plan an using Hunt in Franklin for anything else as of now. . I know that the flush is better, just not what I expected More
by Bigjake1959
Employees Worked With
Miranda
September 21, 2024
Had an 815 appt. Pulled in at 805. Got me right in and out. Excellent customer service. Pulled in at 805. Got me right in and out. Excellent customer service. More
by Dqchris88
September 21, 2024
They are very manipulative w their pricing and sales tactics. Both in sales and in service. They dont even balance your tires when they rotate them. And they dont even tell you as much. You have to ask. tactics. Both in sales and in service. They dont even balance your tires when they rotate them. And they dont even tell you as much. You have to ask. They push packages in service instead of giving you a fair price on a single service. No “lifetime” warranty is worth it w this place. You pay for it 3 times over by the time you would ever have to use it. They will never touch my truck again. I was nice about the sales experience thinking it was an honest mistake. Now I know better. This past, and final, service with them was literally a bait and switch. Asked what the price was going to be and come to get my truck and it was almost 200 dollars more. The service lady was very kind, but either she doesnt know what shes doing w the pricing, or it was literally a bait and switch tactic. I am done w this dealership More
by dylanf2311
Employees Worked With
Angela was very kind. That is who i worked w. Im not sure she knows whats going on w the pricing. She was at least sympathetic
September 20, 2024
Knowledgeable Kind Thorough They met my needs and explained everything I asked. Excellent dealership. The nicest place to experience trade ins and new. Excellent ! explained everything I asked. Excellent dealership. The nicest place to experience trade ins and new. Excellent ! More
by luann.wells26
September 19, 2024
I have never had a bad encounter with anyone here. From buying my vehicle to getting service. Awesome place! From buying my vehicle to getting service. Awesome place! More
by brucebacher
Employees Worked With
September 17, 2024
Everyone was kind and helpful. I got right in and was professionally taken care of. I got right in and was professionally taken care of. More
by mikie7069
Employees Worked With
August 01, 2024
We were sold a vehicle that needed numerous repairs and also had a bad engine cover up. They said would make all of right and fix it. Well needless to say it was an uphill battle and never was completely f also had a bad engine cover up. They said would make all of right and fix it. Well needless to say it was an uphill battle and never was completely fixed. Do not recommend this place. Mark Ledford was terrible to deal with along with Troy in management. Would not recommend this place to anyone. More
by Avoid this place
June 15, 2024
Mike and Cody, have an excellent way of dealing with people. Mike was transparent in my buying process, and an amazing deal. I highly recommend them. people. Mike was transparent in my buying process, and an amazing deal. I highly recommend them. More
by Jesus Bermudez
Verified Customer
