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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,074 Reviews
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1290 Nashville Pike

Gallatin, TN

37066

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Showing 1,074 reviews

October 02, 2024

Contacted to schedule my truck for routine service was able to get in and completed in timely fashion More

by stratton23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for choosing Gallatin Chrysler Dodge Jeep Ram! We're glad to hear your truck's service was completed promptly. See you next time!

September 30, 2024

Angela was super. Other staff I talked to were accommodating and helpful. I feel good about this dealership and will continue to do business there. More

by Jmheisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 30, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear Angela and the rest of our team at Gallatin Chrysler Dodge Jeep Ram provided such a positive experience. Thanks for your continued support!

September 30, 2024

They gave a careful inspection of my car. and explained the necessity of service. After service had begun, something much more serious was found that required me to leave my car. I was provide More

by L. Freedle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela at the service department desk
Sep 30, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're glad to hear that Angela and the team at Gallatin Chrysler Dodge Jeep Ram took great care of you and your vehicle. Thanks for sharing your positive experience!

September 30, 2024

The service team was very efficient. They got my car in. They did the overall review to see what was wrong with it. The parts were ordered that day. They came in the next day and my car More

by dianna189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Oct 01, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Dianna, we're delighted to hear that our service team at Gallatin Chrysler Dodge Jeep Ram took great care of you and your vehicle. Thank you for the kind words about Miranda and the team's efficiency!

September 27, 2024

The service was great. I hope you continue with the same if not even better in the future and you will have customer for life. More

by Etaylor976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a great experience at Gallatin Chrysler Dodge Jeep Ram! We'll strive to keep up the excellent service and look forward to having you as a lifelong customer.

September 26, 2024

Everything great. Explained what I needed and done in a timely manner. My go to dealership! Angela was great. More

by Mark johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darnell
Sep 26, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Mark, we're delighted to hear Angela and the team at Gallatin Chrysler Dodge Jeep Ram provided you with excellent service. Thanks for making us your go-to dealership!

September 26, 2024

Every one there is so nice and they explain everything that is done to your vehicle. More

by shamachia34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing this glowing review with our team! Safe travels and see you next time at Gallatin Chrysler Dodge Jeep Ram!

September 23, 2024

Great communication, fast and easy process the whole team there got me in and out quick. They will get my business in the future. More

by Jon Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Jon, we're glad to hear that our team at Gallatin Chrysler Dodge Jeep Ram provided you with a quick and easy experience. Thanks for your support!

September 23, 2024

Service department are always friendly and nice to deal with , Pricing for services are high, I opted to DYI for simple jobs but cost hundreds, the store has new ownership , looking for a new concept, More

by meermib77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 23, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear that our service department at Gallatin Chrysler Dodge Jeep Ram has been friendly and helpful. We appreciate your understanding regarding pricing and hope to continue providing great service under new ownership.

September 23, 2024

Prompt and friendly chech in. The team didn’t do the service I was in for and I ended up with a coolant first instead of a drain and fill that I wanted. The bill originally totale More

by Bigjake1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda
Sep 24, 2024 -

Gallatin Chrysler Dodge Jeep Ram responded

I apologize for the mix-up and lack of follow-up on our part. We strive to meet customer expectations and it's clear we fell short here. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233