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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,098 reviews
August 21, 2023
Bought a 2016 dodge ram 2500. From salesman, Cody. Dropped it off to my house. Empty tank of gas and filthy called him after the first time I drove it told him the transmission sh From salesman, Cody. Dropped it off to my house. Empty tank of gas and filthy called him after the first time I drove it told him the transmission shifted funny he said it’s because it’s a big truck. Transmission went out to days later after they tried to get me to pay $13,000 they finally foot to the bill when I said I didn’t want the truck anymore before the transmission went out. I hope they scanner up and more than five codes came up and was told don’t worry that’s OK, they sold me the truck with all the emissions deleted which is illegal in the state of Tennessee. The truck had a bad tune and I had to spend $800 to get it to run correctly the truck at a pre-existing lift. They sold me the platinum plus warranty, which was void due to the truck having a pre-existing left and all emissions deleted. But they still sold it to me anyways. Truck has been in the shop more than it has been driven in the last five months. Tried to call back and everyone passes the buck. Talk to sales manager. Troy who said he would call me back. Never returned my phone call or my message from today. Truck is currently sitting on usable due to all ball joints, tire rods, and wheel hub failure, which happened within 3000 miles of driving besides the transmission going out this place is a rip off the people do not care about anything, but selling your vehicle no matter what condition. Due to being ignored, I filed a complaint with the Tennessee motor vehicle commission and have retained a lawyer. I’m sure this isn’t the first time they’ve done this and I’m sure it won’t be the last. But it’s not going to be me. More
by jameyno78
August 19, 2023
I had a wonderful experience with the dealership and the salesman and also the financial manager. It was a good experience throughout all the process. Thank y’all very much. salesman and also the financial manager. It was a good experience throughout all the process. Thank y’all very much. More
by sheilahyde156
Verified CustomerAugust 12, 2023
Cody Sims was our sales agent, and he was wonderful! ! As were all the associates that helped us. ! As were all the associates that helped us. More
by brubog21
August 10, 2023
Braden is the best salesman ever! ! This is the second Jeep I have bought through Braden and I will be back to purchase more with him ! This is the second Jeep I have bought through Braden and I will be back to purchase more with him More
by jeffevans314
August 02, 2023
I bought the Ram Promaster sight unseen and Mike Oleri was very helpful in this process. Thanks Mike for all your help and patience. was very helpful in this process. Thanks Mike for all your help and patience. More
by zgsuffolk
July 31, 2023
Jorge was very polite and helpful with getting the deal done. Thank you for your help! done. Thank you for your help! More
by tinawilson895
July 22, 2023
Miracle Automotive Group, Braden Pittman, and Michael Cart, were all wonderful, and made the car buying process smooth and easy. We were in and out in approximately 45 minutes. I will recommend to other Cart, were all wonderful, and made the car buying process smooth and easy. We were in and out in approximately 45 minutes. I will recommend to other friends and family members. It was definitely worth the 3.5 hour drive there and home. I am very happy with my purchase. More
by lburcham99
July 18, 2023
“Purchased” a car from them and one of us signed the paperwork but the primary (me) had not. We had the car for a week and I went to Indiana and was on my way straight to the dealership to sign for it. paperwork but the primary (me) had not. We had the car for a week and I went to Indiana and was on my way straight to the dealership to sign for it. The car broke down. I got NO assistance. The car had no oil in it. I was made to feel like it was my fault. Husband was lied to about what info I was told. And was lied to about reasons of why we couldn’t get an extended warranty/service plan. Told I just needed to sign the paperwork to have everything handled and not worry about the engine bc if I went to them…it would be fine. “The engine is covered” They were insistent they couldn’t have me towed to Tennessee bc it would be like “8000” when the engine was about to explode from lack of oil. It had already seized several times before finally breaking down on me on the side of the freeway. An officer had to take me to a truck stop. My husband had to drive 3 1/2hrs AFTER WORK IN A STORM to pick me up. I was told to purchase extra oil to get the car back home. I used that extra oil and still ended up on the side of the highway. Their excuse was it was the weekend and wanted me wait til MONDAY….it was Saturday. DO NOT BUY ANYTHING FROM THESE PPL. I have all the texts saved and the convo recorded and I also had help and witnesses from another CDJR in Indiana that did more for me than they in gallatin did. Miracle wanted to complain about the lack of staff and service I received in Indiana but they are the ones who were trying to sell me a car and wanted me to come out of pocket and to figure this crap show out. And I did. The very next day I went to Franklin CDJR and bought the Limited version of the car 2 years NEWER with a lower payment and lower interest and ALL of the warranties that I asked for and it’s CPO. So I dodged a bullet with this place. More
by spencer_winston10
July 13, 2023
Zach and the rest of the team were a pleasure to work with. Very knowledgeable, friendly and helpful. Zach looked for every opportunity for us to get a great deal on our purchase. Would definitely work r with. Very knowledgeable, friendly and helpful. Zach looked for every opportunity for us to get a great deal on our purchase. Would definitely work recommend Zach and team to all our friends and family. More
by Erinalberts
