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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,098 reviews
September 18, 2023
Very friendly staff, helped with all the questions & concerns I had. Worked with me to get the best deal I could get. concerns I had. Worked with me to get the best deal I could get. More
by KEVJ1966
Verified CustomerEmployees Worked With
September 06, 2023
Friendly, knowledgeable and easy to work with! We will be using this dealership for all our Jeep needs We will be using this dealership for all our Jeep needs More
by WENDO2
September 06, 2023
All the staff was great and we enjoyed our experience with miracle dodge and Jorge was great. I would refer any one to buy a vehicle from there and Tim even reach out to us. with miracle dodge and Jorge was great. I would refer any one to buy a vehicle from there and Tim even reach out to us. More
by JOHNBOWEN9879
September 02, 2023
Very thorough, efficient, and great to work with in all phases.I would definitely recommend. phases.I would definitely recommend. More
by micah316
August 30, 2023
This was the best car buying I’ve ever had. Everyone involved was fantastic! I will recommend this dealership in the future. I had no buyers remorse for the first time in my life. Everyone involved was fantastic! I will recommend this dealership in the future. I had no buyers remorse for the first time in my life. More
by ERICHARDSON39
August 25, 2023
The team was great to work with through the deal. Manny was great during the sale and the finance/paperwork process was streamlined and excellent! Manny was great during the sale and the finance/paperwork process was streamlined and excellent! More
by KL
August 24, 2023
Customer oriented. Service department is the best. Sales process easy and not time consuming as most. Service department is the best. Sales process easy and not time consuming as most. More
by rachelpmc
Employees Worked With
Other Employees :
Jim Perry, Donna Carter
August 22, 2023
Communication from the service department is non-existent and the attitude when you do speak to someone is like they're doing the customer a favor talking to them. Scheduled a service appointment for several and the attitude when you do speak to someone is like they're doing the customer a favor talking to them. Scheduled a service appointment for several factory recalls on a 2022 Ram 2500, for 0900am on 8/21. Was called at 1600 on 8/21 and they stated their tech had left for the day at 1500 due to family emergency, but that they'd call me in the morning with an ETA. At 1000am on 8/22 I called service department (since noone had called me as promised) and was transferred to appointment line, they said they'd track down an ETA and have somoene call me. At 1400 on 8/22 I called back (since noone had called me) and was told they were tracking down an ETA but did not have one. As a business owner myself, I understand things happen and delays are part of the world we live in, but communication is an easy solution to many problems. As a customer, I just needed to know how to plan my day without this vehicle. We buy multiple new trucks every year, and I will certainly not spend any additional money at this dealership for this reason. More
by Jeff
Employees Worked With
Service Manager
