Gallatin Chrysler Dodge Jeep Ram

This was an amazing car-buying experience! I had been looking for a very specific jeep since February of 2012. I had an extremely bad experience with Chrysler Dodge Jeep of Franklin in Franklin, TN. On looking for a very specific jeep since February of 2012. I had an extremely bad experience with Chrysler Dodge Jeep of Franklin in Franklin, TN. One of my friends referred me to Miracle and told me they were the best. She purchase her jeep there in 2011. Although the drive was awful (50 miles from my job in Franklin!!), the team was incredible. I had been talking back and forth with Terri via phone and text, finding out info about the inventory, etc. When I got there, I worked with John Small, who was WONDERFUL! He was knowlegable about the products and fun to work with. Bert and Chris worked out my financing for me and they were courtesy and professional. Needless to say, I will send all of my friends and neighbors there if they are in the market for a new vehicle. It's nice to be treated with respect at a dealership. That's hard to find and I am appreciative! More

Salesman was courteous, friendly and tried to get best deal from Sales mgr he could. Every thing was explained to me so that I understood the deal. deal from Sales mgr he could. Every thing was explained to me so that I understood the deal. More

I was Treated like royalty By Bert curry,Chris austin.& mike Carman Very Good people.I would recomend these guys if you need a new or used Car austin.& mike Carman Very Good people.I would recomend these guys if you need a new or used Car More

I had went to a dealership I had previously bought cars from looking to buy a used car. Wanted to keep my payments at a reasonable rate. I was one of the first to arrive at the dealership that morning. I t from looking to buy a used car. Wanted to keep my payments at a reasonable rate. I was one of the first to arrive at the dealership that morning. I test drove the vehicle, started on the paperwork, and then was made to sit and wait. I had one person ahead of me. I was made to wait 4 or more hours just to find out nothing. By this time the dealership was hopping with alot of people. I guess selling the new cars was more important than selling me a used one. I was told to go home and they would call me tomorrow. I came home aggravated and frustrated with my experience. That's when Terri Appleton contacted me and asked why I didn't stop by Miracle Chrysler Dodge Jeep. I told her the vehicle I was looking for was out of my price range, and explained my aggravation with the other dealership. She asked me to come give Miracle Chrysler Dodge Jeep a chance. She promised me my experience would be totally different with them. After talking a while, I decided to give them a chance. So I was informed to see Keith when I got there. When I got there, it was like Keith was waiting on me. He gave me his undivided attention, and went straight to work for me. In less than 45 minutes, he wasn't putting me in the vehicle I came to look at but rather trying to put me in a brand new car instead. When I left there that night, I was driving my very own 2013 Dodge Dart with all the bells and whistles. I was so impressed with the friendly service I had from Terri, Keith, Bert, Thomas and Tim that I brought my mother down with me the next day and she purchased herself a car as well. I can not say enough about the people who work there, and how it doesn't matter to them whether you're buying a new or used car, you are treated the same. These people work for you to get you what you want. I had an excellent experience with them. They are an excellent team. This is my one stop car shop. I will never buy from another dealership. THESE GUYS ROCK!!! Oh I almost forgot... The other dealership called me the next morning and told me I would have to put more money down on that used vehicle before they could put me in it. I proudly said,"that's okay, I went by Miracle Chrysler Dodge Jeep last night and I'm driving a 2013 Dodge Dart today." Their reply was "oh okay." Miracle Ford didn't want my business, Miracle Chrysler Dodge Jeep did. They did everything they said they would do. These people are AWESOME!!! More

Intially I was looking to purchase my 2013 Grand Cherokee SRT8 from another dealership here in Nashville. The other dealership tried to use how rare the vehicle was to escalate the pricing. I decided to go SRT8 from another dealership here in Nashville. The other dealership tried to use how rare the vehicle was to escalate the pricing. I decided to go through my banks car buying service which put me in the direction of Miracle Jeep. John Smalls contacted me over the phone about the vehicle I was looking to purchase. I told John what I was expecting the price of the vehicle to be in order to move forward with buying. These guys immediately met the pricing I was looking for without going back and forth. I would definitely do business with these guys in the future from a sales standpoint. Now we will see if the service department matches the sales department. More

When searching for a newer vehicle, stopping in at several dealerships to decide which type we wanted, we visited Miracle Chrysler-Dodge-Jeep in Gallatin. We found the dealership to be welcoming, fri several dealerships to decide which type we wanted, we visited Miracle Chrysler-Dodge-Jeep in Gallatin. We found the dealership to be welcoming, friendly and enthusiastic. Our salesman was Derek Ritchie who was very knowledgeable of the vehicles, warranties and all our questions. Without high pressure tactics, Derek worked diligently to find just what we wanted with more options than we expected, while working successfully in keeping us within our budget. We were more than pleased with the employees, the environment and the general buying experience that kept us at ease during the entire process. We will be a continued customer of Miracle and would highly recommend the dealership and the salesman. More

The entire staff that helped me were extremely friendly and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we and helpful. The price was reasonable. Especially considering that I had taken my car the last time (because we were in too big of a hurry since we were going out of town) to Walmart for my oil change. We actually had to leave and go purchase our $12 oil filter ourselves because they didnt have it in stock. They only marked off a couple of dollars from their bill for the filter. The oil change ended up costing us about $50. I was not a happy camper at all. Your staff however were exceptionally nice, working me in the same day I called. They took me back to work and then came back to get me when my car was finished. They kindly found that I had a nail in my front tire and plugged it for my as well. I was positively satisfied with my experience. Thank You! More

Everyone at this dealership are always eager to help. The quality of these professionals is hard to find. That's why I will travel from Union Hill to Miracle in Gallatin for all my automotive needs. The quality of these professionals is hard to find. That's why I will travel from Union Hill to Miracle in Gallatin for all my automotive needs. More

HELLO MIRACLE CHRYSLER,THIS JODI WEATHERFORD WANT TO THANK BERT CURRY AND STAFF FOR HELPING ME AND MY DAD TO PURCHASE MY CHEROKEE,IVE NEVER BEEN SO HAPPY,MIRACLE ROCKS.THANKS MIRACLE AND TIM GALVIN. THANK BERT CURRY AND STAFF FOR HELPING ME AND MY DAD TO PURCHASE MY CHEROKEE,IVE NEVER BEEN SO HAPPY,MIRACLE ROCKS.THANKS MIRACLE AND TIM GALVIN. More

Great customer service!! I think I not only got great service when I purchased my vehicle, but I also got fabulous service after the sale. service when I purchased my vehicle, but I also got fabulous service after the sale. More