Galeana's Van Dyke Dodge
Warren, MI
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2017 Challenger-Bill Reed Best Customer Service The car I wanted= Bill made it happen! The price I wanted= Bill made it happen! The best customer service ever= Bill Reed is our guy! This is our s The car I wanted= Bill made it happen! The price I wanted= Bill made it happen! The best customer service ever= Bill Reed is our guy! This is our second experience with Bill Reed and both experiences with him have been amazing. Our first was a purchase and a second was a lease. With the lease of our 2017 Challenger Bill was able to give me the car of my dreams and at a price that even beat my GM discount. We even turned in our Chevy lease early to lease this amazing car with very little out of pocket cost. Not only is he knowledgeable, but goes the extra mile to make sure your experience is pleasurable. He is honest in what he is able to do for you, and he will exceed your expectations. When buying/leasing a vehicle it should not be stressful, it should be enjoyable, and Bill makes this happen. More
New Ram 1500 - Excellent experience Jim Liebzeit worked to find the EXACT truck that would meet my "must haves" list. Then went a step further to ensure the deal worked within the budge Jim Liebzeit worked to find the EXACT truck that would meet my "must haves" list. Then went a step further to ensure the deal worked within the budget provided. So impressed with the customer service, attention to details both before and after the sale and to have a salesman the understands the demands/needs a truck owner has with their vehicle. Paperwork was drawn up before we arrived to dealership to ensure we were in and out in under an hour! A+++ More
Excellent Customer Service I have leased/purchased several vehicles from this dealership over the last 13 years, and I cannot think of a single good reason to take my business e I have leased/purchased several vehicles from this dealership over the last 13 years, and I cannot think of a single good reason to take my business elsewhere. Jim Liebzeit is an excellent sales representative who is *GASP* honest, and straight forward with his customers, and is a pleasure to work with! Rachel Messier was very helpful in getting the process started via e-mail communication prior to my visit to the dealership. In the end, the decision to lease a new Ram through them was a no brainer, and I left with a new truck. Thank you all for making the process as easy and comfortable as possible. More
Inability to fix anything Car has been in numerous times for tire pressure problems and sunroof neither has been fixed now they say the tire is dry rotting and they can't do an Car has been in numerous times for tire pressure problems and sunroof neither has been fixed now they say the tire is dry rotting and they can't do anything the car is only 1 1/2 years old More
Truly cares about his customers! After visiting Dodge Galeana's new car salesmen Jeremy Wright helped me as i had an issue with my car. From the test drive to the little details about After visiting Dodge Galeana's new car salesmen Jeremy Wright helped me as i had an issue with my car. From the test drive to the little details about the car. Jeremy took the extra mile to make sure i was leaving the dealership with a great experience. With a professional and caring attitude i know exactly who to go to for my next car. More
Go See Todd Allor for best service! I love my new Dodge Journey! Todd eliminated stress from the process, helped me get the best deal. He made the process smooth and quick. I love my new Dodge Journey! Todd eliminated stress from the process, helped me get the best deal. He made the process smooth and quick. More
Worst experience ever I purchased a Ram 1500 Laramie from Galeana's Dodge 6 months ago. In that short amount of time i have already had multiple issues with this dealershi I purchased a Ram 1500 Laramie from Galeana's Dodge 6 months ago. In that short amount of time i have already had multiple issues with this dealership. 1st when purchasing the vehicle i caught the salesman and manager (Galeana) in multiple papetwork errors that would have cost me more $$$ and limited the years on my warrenty. I took that as human errors until the other issues happened... Next i had a issue with service (had to push for a loaner car while a defective window motor was replaced). The last incident will ensure i share this experiece with everyone i can... One of the feature that was supposed to be on my vehicle was not. While looking to lift my truck, their service department identified the issue and appologised stating that my salesman made mistakes and was terminated by the dealership. I was directed to discuss the situation with the sales manager. The sale manager treated me like i was trying to pull one over of them. Considering that i was planning on upgrading the suspension it ended up being okay with it in the end. Although, all in all the worst car buying experience in my 40+ year with any business. Thieves and liars...i will ensure everyone in my personal and professional network knows not to purchase vehicles through them! More
We Only Buy from Bill Reed We've lost count on the number of vehicles we've purchased/leased from Bill. We only do business with him. In fact, when he knows our lease is about We've lost count on the number of vehicles we've purchased/leased from Bill. We only do business with him. In fact, when he knows our lease is about up, he'll start looking for me and text me options. This last time, paperwork was ready for me when i walked in. Fast, easy, convenient plus great friendly smile! More
Excellent I leased a new Ram less than a month ago. The entire process was excellent. A very big thank you to the staff and my sales agent Mary OConnell. Mi I leased a new Ram less than a month ago. The entire process was excellent. A very big thank you to the staff and my sales agent Mary OConnell. Mike B. More
Best Customer Service in Town My husband and I have been leasing vehicles from Bill Reed at Galeana Dodge for about 10 years now and he is AMAZING. Bill treats us like family every My husband and I have been leasing vehicles from Bill Reed at Galeana Dodge for about 10 years now and he is AMAZING. Bill treats us like family every time we come in and makes the process so easy. I recommend him to all of our friends and family. We can't imagine going elsewhere (unless Bill does!). More