Galeana's Van Dyke Dodge

Service Dept I came in to get an oil change, was in and out in 30 min---You cant beat that! Also asked me if I would like to change the air filter and actually sh I came in to get an oil change, was in and out in 30 min---You cant beat that! Also asked me if I would like to change the air filter and actually showed me mine and yes I did need a new one! Friendly oil change lady and also asked me if I had any other concerns! fast and friendly service, Thank you Galeana's, definitely be back soon! More

Pre-owned Vehicle I was in the market for buying a vehicle, after searching around, I found an awesome Jeep on the used car lot, I love it and get many compliments on i I was in the market for buying a vehicle, after searching around, I found an awesome Jeep on the used car lot, I love it and get many compliments on it. It is a certified vehicle and runs awesome! love the red color, and it was super clean too. Thank you Fran for helping me with all the paperwork! Your awesome and had a great experience---will definitely be back! More

Bill Reed Knocks it Out of the Park with Exceptional Service I was looking at another dealer for a specific colored vehicle and was told there were none to be found. I wondered into Galeana's Van xxxx Dodge an I was looking at another dealer for a specific colored vehicle and was told there were none to be found. I wondered into Galeana's Van xxxx Dodge and stumbled upon Bill Reed. Bill has been in the business a very long time and it shows. He is all about customer service and creative solutions. Bill extended the search and found me exactly what I was looking for. He had two of his crew drive to Pennsylvania to bring the vehicle to his dealership in Warren MI. This all happened very quickly to ensure it arrived before residuals were reset for the 2017 year end models and to have it in time for my existing lease termination. Bill told me what I needed so I emailed all and when I arrived to pick up the vehicle I was in and out very quickly and Bill took time to explain the vehicle and gave me an open invitation to call with any functionality questions. Mark Gibson walked me through the finance paperwork and did a nice job with enough explanation without taking too much time. It was easy and seamless. Moreover, Bill Reed is a good person first as seen by his admiration for family and sales person second but with a passion for service. Great job Bill and Galeana's Van xxxx Dodge. More

Excellent Customer Service The best used car lot friendly customer service the salesman and the gentleman in the finance department that worked in overdrive to get me the best i The best used car lot friendly customer service the salesman and the gentleman in the finance department that worked in overdrive to get me the best interest rate so my car payment would fit my budget thank you I purchased a Dodge Journey Rt Ron Zontini he is excellent his response to my email and phone calls was fast he made the process run very smooth and he works with you to try his best to get you in the vehicle you want if I ever need another vehicle or a friend or family needs a car I will definitely refer them to Ron Zontini More

Easiest and most pleasant car buying experience EVER! From the moment we walked in the service was great! Our salesman was Bill Reed and he had us out of there in under an hour. We went back in the evenin From the moment we walked in the service was great! Our salesman was Bill Reed and he had us out of there in under an hour. We went back in the evening to pick up the truck and it was the same experience...friendly, helpful, and efficient. Mark got us through the final paper work in no time. Bill took the time to go over how everything worked on the truck and told us more than once to call him for anything, whether to set up service of ask a question. Seriously can't say enough good things! More

Great!! June I was referred to Denise Rouse by both my son and my son-in-law who both purchased trucks from her. My daughter recommended Reggie Upshaw who she lea I was referred to Denise Rouse by both my son and my son-in-law who both purchased trucks from her. My daughter recommended Reggie Upshaw who she leased a Journey from. I learned that Denise is not in sales any longer and when I asked for Reggie, Denise said he was busy waiting for a customer, so referred me to Mary O'Connell. To make a long story short, I was just shopping around as my lease was up at the end of October and I wasn't sure if I want a Journey or a Jeep, Mary spend time and patience pricing several Journeys for me. After seeing the lease deal that she offered me, I could't pass it up. I had to leave for an appointment, but when I returned in 1-1/2 hours, all the paperwork was generated waiting for me to sign and the car was there. I highly recommend Mary and Galeana's as there were friendly and no high pressure. More

Bill Reed went above and beyond. Bill Reed is a great asset to Van xxxx Dodge. He went above and beyond my expectations.No pressure,exceptional patience( It took me a full week to ge Bill Reed is a great asset to Van xxxx Dodge. He went above and beyond my expectations.No pressure,exceptional patience( It took me a full week to get my obstacles out of my way). When I went to the dealership Bill took care of my purchase with great knowledge and ease. I left the dealership a very happy customer. Bill Reed is truly a Great customer care person. I will recommend him highly to anyone and everyone. Thanks. More

Unfulfilled promises I bought my minivan in mid June 2017. Both door seals on the sliding doors needed to be replaced as well as needing the bolt for the center console. I bought my minivan in mid June 2017. Both door seals on the sliding doors needed to be replaced as well as needing the bolt for the center console. I was promised that these would be shipped to me and I would be put in contact with a dealer closer to my house for free repairs on these items. Only after multiple calls, texts, and emails did I finally receive the door seal parts. Unfortunately the bolt for the center console was not included in that package nor were the instructions for which dealership closer to my house I was supposed to take them to. I've have received no reply to the angry email that I sent a week ago. This dealership is not one that you want to deal with!! More

Fantastic service! This was my second time getting a vehicle through Bill Reed at Galeana's. He really treats you like family. You can tell he truly cares for his custom This was my second time getting a vehicle through Bill Reed at Galeana's. He really treats you like family. You can tell he truly cares for his customers and goes above and beyond what I would ever expect from my car dealer. I will recommend him to anyone looking to buy or lease a Dodge! More

Great Experience Leased a new Ram truck last week, Mary was so helpful, my experience was great. Will be happy to refer others to Mary and the dealership. Leased a new Ram truck last week, Mary was so helpful, my experience was great. Will be happy to refer others to Mary and the dealership. More