Galeana's Van Dyke Dodge
Warren, MI
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All Charged Up , Got my new Charger from Mary. Simplest car purchase I have ever made. Stress free means a lot to this customer. Needed a new car after an accident. Th Got my new Charger from Mary. Simplest car purchase I have ever made. Stress free means a lot to this customer. Needed a new car after an accident. That was enough stress Thanks More
Best service I have ever received at a dealership! From the moment I walk in the door I was meet by courteous staff. Everyone was professional and they had me out the door into my new Ram very quickly. From the moment I walk in the door I was meet by courteous staff. Everyone was professional and they had me out the door into my new Ram very quickly. Denise and Mary were awsome throughout the entire process. A good friend of mine recommended this dealership and I can see why. I will be getting all my service and future vehicles here. I will be telling all my friends and family about the exceptional service they can to get at Vandyke Dodge! More
AWESOME customer service A friend recommended I see Bill Reed and I am glad I did! He made the process of buying a vehicle painless!!! He went above and beyond for me and I A friend recommended I see Bill Reed and I am glad I did! He made the process of buying a vehicle painless!!! He went above and beyond for me and I truly appreciate it! The customer experience is MOST important to me and BIll made sure it was EXCEPTIONAL! I am a widow and don't feel comfortable making big purchases because my husband and I always made these decisions together. Bill took that uncomfortable feeling and gave me sound and honest advice. Thanks Bill! I will send my friends, family and acquaintances your way!! More
Always so helpful We are only buying from Galenas because we love the experience. Over the years each time we go in the sales reps are so nice & always helpful. My husb We are only buying from Galenas because we love the experience. Over the years each time we go in the sales reps are so nice & always helpful. My husband & I recommend them, highly, to anyone we know looking to buy or lease a car. They also offer great deals! They've helped us, twice, to get really fantastic Challengers that we love!. More
They made it worst I got an estimate for $2000 to repair tierods and arms in October of last year. I took my vehicle in for repair in December requiring additional servi I got an estimate for $2000 to repair tierods and arms in October of last year. I took my vehicle in for repair in December requiring additional services such as an oil change, bulb replacement, wiper replacement and minor wiring for a key fob error. None of the underbody work was done. For $2200, I got inner and outer tie rods, new tires (already plugged twice), wiper blades, oil change (change oil indicator on), bulb change (right bulb is out), wiring (still have key fob error). When I took my vehicle back to complain about work undone, I was charged an inspection fee for them to tell me what I already knew. Galeanas has agreed to make these repairs originally requested. Still wondering why I had to provide a S.S.N. I appreciate their effort to make things right. However, I'm not impressed with this dealership. I started working with Chris Collins one of the managers who observed me standing alone receiving no assistance from anyone when I took my vehicle back. I eventually worked with him and another manager Chris Shultz. They agreed to make everything right. Chris agreed to fix the front upper arms, redo the oil change and put the right flood bulb in. My original estimate was for upper and lower arm assembly on all 4 wheels and tie rods. This is what I brought my vehicle in for. I gave the estimate to my service advisor. In good faith Chris S. said he fixed the sway bar too. The results after their good faith effort is that the sway bar has not been fixed. It is still pulling when I turn left. My car is rocking at speeds of 60mph. I am not satisfied. I paid for something and did not get what I paid for. I now have to take it to a reputable company to have the work done correctly. I paid for an inspection and it didn't match the inspection I got from another company that says I need sway bar and links, shocks and struts, and upper and lower arm repair $2600. Galeana's should return my money with the exception of the bulbs, wiper blades, and oil change. Nothing else is fixed on my car. More
Pleasant and Professional! Top notch customer service, they will go above and beyond to help you! I have worked with Jeremy Wright on my last 2 cars and even though I was a com Top notch customer service, they will go above and beyond to help you! I have worked with Jeremy Wright on my last 2 cars and even though I was a complicated customer (buying out of state) he worked with me and took care of me through to the end. He would take my phone calls, walk ins and even text messages anytime! Another person that needs some kudos here is Danielle. She worked with my wife and I tirelessly to help us with a frustrating situation and kept a good attitude through the whole process. 10/10 would recommend to anyone looking for a new or used vehicle! More
Tony Orlando is an exceptional mecanic and very profesional, The quality of service and knowledge Tony provide is outstanding and very hard to find these days, Employees like Tony is what makes any company GREAT The quality of service and knowledge Tony provide is outstanding and very hard to find these days, Employees like Tony is what makes any company GREAT, I will definitely recommend him to everyone I know he sure made my life a lot easier. Thank you More
Great job and hardwork Amazing dealership helped me get the truck i wanted and didn’t give up. Kept me satisfied. Keep up the good work and honesty. Jim is the best treated Amazing dealership helped me get the truck i wanted and didn’t give up. Kept me satisfied. Keep up the good work and honesty. Jim is the best treated me like family and would recommend to anyone. More
New car. I needed a new car and they worked it out for me. The sales person Mary was very nice and really worked hard to get this sale. I needed a new car and they worked it out for me. The sales person Mary was very nice and really worked hard to get this sale. More
Test Drive Had a wonderful experience, went for a test drive and loved the charger. Such a beautiful car. Bill Reed was super helpful and very courteous. Def Had a wonderful experience, went for a test drive and loved the charger. Such a beautiful car. Bill Reed was super helpful and very courteous. Definitely going to buy my vehicle here!! neat and clean place too! More