Galeana's Van Dyke Dodge
Warren, MI
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New Ram 1500 Worked with Bill Reed on the recommendation of a close friend. Had gone to another dealer earlier in the week and got a good price, but was told I nee Worked with Bill Reed on the recommendation of a close friend. Had gone to another dealer earlier in the week and got a good price, but was told I need to go speak with Bill anyway. Sent him an email telling him what I was looking at and had a call from him right away to discuss a few more details. He was straight the the point and really worked around my busy schedule, meeting me at lunch time and early afternoon. Got me a better price than the first dealer I went to on the exact truck I wanted. To get me my truck before the Memorial Day weekend, he stayed that Friday to finalize the deal and watch me drive off. Introduced me to a lot of the other people in the dealership and they all seem friendly and professional. I would highly recommend going to see Bill and the rest of the staff. More
Excellent customer service Jeff Cardinali was THE most professional salesman I've ever dealt with. I didn't feel like I was dealing with a salesman, I felt like I was dealing wi Jeff Cardinali was THE most professional salesman I've ever dealt with. I didn't feel like I was dealing with a salesman, I felt like I was dealing with someone I knew for a very long time. His willingness to go out of his way to accommodate my needs is unmatched. It was clear that he cares about his customers and that he takes his job seriously. I've dealt with salespeople at other dealerships that hardly show interest in their customers. It was a refreshing experience to deal with Jeff and the rest of the crew at Galeana's. They restored my faith in the car-buying process. I WILL be doing business with Jeff again. Sincerely, Doda Lulgjuraj More
Service and Sales I have purchased (or leased) six vehicles, and have recommended multiple family and friends to Van xxxx Dodge (Bill Reed in particular). Every experi I have purchased (or leased) six vehicles, and have recommended multiple family and friends to Van xxxx Dodge (Bill Reed in particular). Every experience, whether sales or service, has been successful. By successful, I mean that the outcome has met my expectations. Not every dealership experience is expected to be perfect, after all, you are going to spend money, or something is not just right with your vehicle. The people I have worked with at Van xxxx Dodge have all treated me, and those I have sent there, with respect and courtesy. So if you are looking for the best deal on a vehicle, go see Bill Reed and tell him I sent you. More
Fantastic purchase experience Courteous, professional sales staff that work hard to get you a good deal, but don't waste your time or give you the hard sell. I live in the Detroit Courteous, professional sales staff that work hard to get you a good deal, but don't waste your time or give you the hard sell. I live in the Detroit area and drive past several other Dodge dealers to go to Galeana's. (Ask for Bill Reed) The service department has also provide excellent results for me in the past. More
Great Job My husband and I came in and Bill Reed knew what we were looking for and he had helped us out a lot and he treated like we were family, not pushy at a My husband and I came in and Bill Reed knew what we were looking for and he had helped us out a lot and he treated like we were family, not pushy at all and we would tell our friends to go see a great sales person and Bill will treat them very well. Sue Hopper . More
Happy Customer I recently shopped online for a new Dodge Charger, sent an email request to Galeanas and within 48 hours, I met with Jeff Cardinali, had my van apprai I recently shopped online for a new Dodge Charger, sent an email request to Galeanas and within 48 hours, I met with Jeff Cardinali, had my van appraised, test drove the Charger, and had a contract to lease the car drawn up! Wow! I have been a long time customer of Galeanas, but with Jeff, this time, as my salesman, had to be the best experience yet! He was extremely knowledgeable, thought about what I needed in a car, and was expeditious with all the mundane aspects of leasing a car. I can't tell you how important that is! Kudos Jeff! And thank you for making this a great experience! More
awesome Exceptional service . Nick made the whole process quick and easy. No high pressure up selling of warranties or programs. Only dealership in area to h Exceptional service . Nick made the whole process quick and easy. No high pressure up selling of warranties or programs. Only dealership in area to have real pictures of new vehicles. Within hours found my truck online, asked for a proposal , made appointment to pick it up and drove home. More
Dealer responsive Jeff was quick to respond to my internet query and interested to work with me on the trade in on my old car. He was willing to spend the time to expla Jeff was quick to respond to my internet query and interested to work with me on the trade in on my old car. He was willing to spend the time to explain the pros and cons of the vehicles I was interested in. I purchased a vehicle and Jeff spent the time to make sure I was aware of the options before I drove away. More
Saved me money I came to the dealership to look into trading my V6 Charger for a V8. Rich was able to work with the manager to get me more money for my trade in to I came to the dealership to look into trading my V6 Charger for a V8. Rich was able to work with the manager to get me more money for my trade in to make the deal happen. I'd like to thank him for the help! More
VERY DISSATIFIED My name is Jackie Turner and I have spoken with you on a previous occasion about a 2014 van that I purchased from your dealership, I had some probl My name is Jackie Turner and I have spoken with you on a previous occasion about a 2014 van that I purchased from your dealership, I had some problems with this vehicle and I was not getting very much assistance from my salesman Nick he is a smooth salesman but after the sale he is not a very nice person. I was told I would receive six (6) free oil changes with the purchased of the vehicle and now when I send the van in for an oil change I am told that it's not in my contract. There is no way I would have my van brought back that far for an oil change if it were not free, Nick is a LIAR and I have never been so DISSATIFIED with a dealership in my life. I WILL MAKE SURE TO TELL EVERYBODY I KNOW NOT TO PURCHASE A VEHICLE FROM THIS DEALERSHIP!!! Jackie Turner 313/595-3212 More