Galeana's Van Dyke Dodge
Warren, MI
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Great experience start to finish!! Our experience with Galeana's was so amazing from when we walked in the door after 5 PM on a Friday evening and Nick Kane letting us take a car for a Our experience with Galeana's was so amazing from when we walked in the door after 5 PM on a Friday evening and Nick Kane letting us take a car for a test drive (GM dealership that we had just left never even offered that option) to him being ok with us totally changing vehicles from the Journey to a Dodge Ram and still having everything ready for us by 2 PM on a Saturday!! He helped with getting the Chrysler employee discount code, he answered all of the questions we had and he didn't get annoyed when we had him reconfigure the pricing a few different ways. I would for sure recommend Nick to all of my friends and family!! More
Amazing! I came here to finance my very first car with Denise Rouse and it was an amazing experience! She is so nice and wasn't pressuring me at all to make an I came here to finance my very first car with Denise Rouse and it was an amazing experience! She is so nice and wasn't pressuring me at all to make any decisions. I will definitely be coming back in the future! More
It was fantastic. Reggie was very helpful and made sure that my requests were meet. He showed a very high level knowledge and professional. I would not hesitate to to Reggie was very helpful and made sure that my requests were meet. He showed a very high level knowledge and professional. I would not hesitate to to buy another with Reggie and we will be back in 3 months. More
Amazing experience. Blown away with a surprise delivery! This is the second vehicle that I purchased from Galeana's Van xxxx Dodge, specifically from Bill Reed, who I've already recommended another friend of This is the second vehicle that I purchased from Galeana's Van xxxx Dodge, specifically from Bill Reed, who I've already recommended another friend of mine to also purchase a vehicle from. They always treat you like you're a VIP, and always make sure that you were happy with whatever it is that you were there for. I was initially there to trade in my 2013 Challenger on a Thursday, expecting my new Challenger Scat Pack to arrive on the following Monday. Everyone had distracted me long enough for Bill to pull up my brand-new car to the front doors four days early! I've never been so surprised in my life, and have told everyone I know the story of how awesome they treated me. I wanted to have black center caps and lug nuts (OEM) that I supplied installed on my wheels and they obliged without hesitation, doing it before I left that same day. Great customer service and most important to me, great communication! More
Ask for Bill Reed and you will be treated like family! I was needing to turn in my lease before I went over in miles. Bill was upfront with me from the very beginning about my options and had me bring the I was needing to turn in my lease before I went over in miles. Bill was upfront with me from the very beginning about my options and had me bring the car in. He was able to work with me, put me in a upgraded version of the car I was currently leasing, a Dodge Journey R/T...my favorite car I have ever owned...LOVE IT, and he got me additional coverage and a lower monthly payment. Bill has worked with my sister, brother in law, parents and myself and always treats us like family. He is fair and honest and never wastes our time or tries to talk us into something that isn't right for us. After working out a deal with him, it's kind of a bummer to have to go because you really just enjoy hanging out and talking to him. He is genuinely just a nice guy who is really great at what he does and loves doing it! I highly recommend going to Galeana Dodge and asking for Bill Reed! More
Con job Bought a used car from them and basically they try every way to extract money from you so check and double check the deal. The taxed the total sale b Bought a used car from them and basically they try every way to extract money from you so check and double check the deal. The taxed the total sale before deduction my $9000 trade in which added $540 to the bill and I had to get them to deduct. Then I gave them my check but they couldn't send the difference until my check cashes...........how nice! I am sure I will have to hound them. Next I was told my temp title would be overnight-ed and 3 days later nothing in the mail. I am afraid the saga is only beginning..............stay tuned for more. More
Blown away by Mary's caring for my needs. Mary went above and beyond what any sales person would do. If she could have taken money out of her pocket to help the deal I believe she would have. Mary went above and beyond what any sales person would do. If she could have taken money out of her pocket to help the deal I believe she would have. She worked hard to get me the truck I wanted at the budget I had. I've probably owned 60 automobiles and I have never had this good of an experience at any dealership. Mary found discounts that I qualified for that other sales people would've never looked into. Mary OConnell is the only person I'd ever buy a new car from, I wish I needed another car so I can do it all over again. Mary was non threatening, very open to quote every possibility and most importantly made me feel comfortable and valued. More
Dodge Ram Always a great experience !!! Very smooth transition from lease to lease! Mary always gets back to me right away and gives me many different leasing Always a great experience !!! Very smooth transition from lease to lease! Mary always gets back to me right away and gives me many different leasing options ! Thank you for another Great Ram Mary o! More
Great service Great customer service. Leasing a new Ram 1500 was quick and easy. Loved the experience. Would recommend the dealer and Mary to any of my family or fr Great customer service. Leasing a new Ram 1500 was quick and easy. Loved the experience. Would recommend the dealer and Mary to any of my family or friends. More
Sales department couldn't complete the paperwork Great Salesman. The dealership signed up with the USAA Auto Buying Service, then didn't know how to handle the certificate sent by USAA. If you aren Great Salesman. The dealership signed up with the USAA Auto Buying Service, then didn't know how to handle the certificate sent by USAA. If you aren't used to dealing with a large finance company, and can't understand because their forms have a different look, learn first, then sign up. As an early guinea pig, I left when the dealership couldn't follow through. More