Galeana Kia

Friendly, honest, patient, and knowledgeable! Gary was wonderful to work with. He really took the time to ensure I was choosing the right vehicle for my budget and needs. He was amazing! Gary was wonderful to work with. He really took the time to ensure I was choosing the right vehicle for my budget and needs. He was amazing! More

New car purchase KIA Stinger GT2 AWD Great team: Salesman Paul Freeman knowledge about the vehicles was excellent. Finance Donald explained the finance easy and gave us clear and understa Great team: Salesman Paul Freeman knowledge about the vehicles was excellent. Finance Donald explained the finance easy and gave us clear and understandable options and service. Service Manager Kyle and assoc Shane kept me informed on my new vehicle status and went above and beyond to ensure I was happy with my purchase and timely delivery. The owner of this dealership has created a GREAT team of people. Their professionalism, work ethics and honesty to the customers expectations is clearly defined. I hung up my BMW keys for a KIA Stinger GT AWD for a new adventure. As a new customer to KIA overall experience I whole heartily give this dealership an A+ / 5 STARS. As customers we all have expectations when making a large purchase and we all want to be treated fairly Team Galeana did a great job. More

Incompetent service This is regarding their service center... My experience... I brought my Kia Sedona van in for regular maintenance trying to go buy the book to keep it This is regarding their service center... My experience... I brought my Kia Sedona van in for regular maintenance trying to go buy the book to keep it in Tip-Top shape mind you it was running Tip Top no problems whatsoever when I brought it in... however one of the regular maintenance things they said I needed to do was a transmission flush which I approved I said fine I didn't look up the fact that it really doesn't need it and you really don't need it but I thought that I should go buy the book at the time meanwhile when I pick up the car it is not running correctly it was sluggish it was slower it hesitated a little I didn't know it was from the transmission flush or they did put new plugs in also I took it back they said I didn't know what I was talking about it was just a tires which I knew I needed some new tires but I also told him no the car is not running the same they refused to listen to me and did nothing... So I put up with it running hesitating and being sluggish until then the transmission starts slipping I took it to another mechanic not a dealer and you know what? Transmission was 3 quarts low I watch them do it with my own eyes it is not leaking anywhere whatsoever by the way but after they serviced it they did not fill it up correctly and it could have cost me my transmission if it hasn't already I have no idea right now after they refilled it 2 or 3 quarts it seems to be fine like it used to be but I don't trust them they acted like I didn't know what I was talking about when they're the ones that don't know what they're doing how do you service a transmission and not fill it back up correctly take from this what you will but you've been warned More

Attacked by a team of vultures! I went in to browse, and took a test drive in a used Kia Sedona. Before I knew it, I had the salesman, the manager, etc. surrounding me convincing me I went in to browse, and took a test drive in a used Kia Sedona. Before I knew it, I had the salesman, the manager, etc. surrounding me convincing me that I had to buy this car! I genuinely felt that I could not leave the store without buying. I have disliked the thing since I bought it, and 4 months later traded it in for a used Honda, losing LOTS of money. But I didn't care. Would never recommend this dealership. More

Service and body shop Great Sevice , friendly staff , professional and knowledgeable. Wonderful experience . Would recommend Galena to all friends and family and neighbors. Great Sevice , friendly staff , professional and knowledgeable. Wonderful experience . Would recommend Galena to all friends and family and neighbors. I thing they did a great job More

Sold me a 2018 with NO Automatic Door Lock. You would think Every New Car has Automatic Door locks! Didn't even think to ask if it was an optioin! That ended me ever buying from Kia and Galeana You would think Every New Car has Automatic Door locks! Didn't even think to ask if it was an optioin! That ended me ever buying from Kia and Galeana ever again!! More

They Lied About A Smell--What Else is Hidden? At the end of March, I negotiated a deal over the phone with this dealership for a 2014 Honda Accord EX-L with navigation. They were going to offer me At the end of March, I negotiated a deal over the phone with this dealership for a 2014 Honda Accord EX-L with navigation. They were going to offer me an incredible deal--they had the perfect car, with pretty low mileage, with the perfect colors. I live five hours away, so I wanted to make sure the car was as good as it seemed on AutoTrader. It was advertised as a non-smoker used vehicle. I then asked several times over the phone to make sure it didn't smell like smoke. The salesman, Marty, told me that he was sitting in the vehicle during the phone call and it absolutely did not smell of smoke. When I got to Galeana Kia the next day after a five hour drive, the car reeked of smoke, and I had to walk away from the deal. Smoke lowers the value of a vehicle by about a third, so they were actually trying to sell it to me for an unfair price. My boyfriend, who drove with me, ended up getting a migraine and got physically sick on the way home from the headache the smoke gave him. He was only in the vehicle a short time to check out the car's features and it affected him that much. We ended up having to get a hotel on the way back so he could recover. My concern is, if they lied about the smoke smell after I specifically asked about it and it was advertised as being a non-smoker's car, what else do they lie to their customers about? They also lied to me knowing I would be driving five hours to get the car. It was such a waste of not only time, but also money for gas and a hotel. They seem super nice, but I would not trust them after this experience and would not recommend them to anyone. More

Best Car Buying Experience This is the second time we have dealt with Galeana Kia and cannot express enough what a great dealership this is. Car purchase was pure joy both times This is the second time we have dealt with Galeana Kia and cannot express enough what a great dealership this is. Car purchase was pure joy both times due largely to a super salesman who really cares about his customers' wants and needs. James Pizzullo has been with this dealership for quite a few years. He is one of the top salesmen there consistently because he takes good care of his customers whether they are there to purchase or just browse. No high pressure, gives all info necessary and then lets customer decide what they want to do. Very open with costs, fees etc. Highly recommend him to all considering a Kia. More

Purchase Kia Shortage - 10!! Our Salesperson, William Wheeler was very professional, knowledgeable, and helpful. Purchase experience at Galeana Kia dealership was excellent. I w Our Salesperson, William Wheeler was very professional, knowledgeable, and helpful. Purchase experience at Galeana Kia dealership was excellent. I would recommend William for your next car purchase. More