Galeana Chrysler Jeep

Not There to help the needs of the customer. I will not reccomend this dealership. The sales person kept making referals to their sister store in Florida and lowballed my trade amount. This deale I will not reccomend this dealership. The sales person kept making referals to their sister store in Florida and lowballed my trade amount. This dealership needs to be more for the people rather than themselves. I really felt pushed away... More

Professional and personable Galeana made my new car buying experience pleasurable which we all know is hard to accomplish. I highly recommend them and I am in love with my car an Galeana made my new car buying experience pleasurable which we all know is hard to accomplish. I highly recommend them and I am in love with my car and the service provided. More

Jeep starter goes in 'dead mode' Starter replaced Aug 2018 , started acting up in Dec twice and then again Jan Thursday with Holiday weekend coming up. Kevin suggested bring in Tues s Starter replaced Aug 2018 , started acting up in Dec twice and then again Jan Thursday with Holiday weekend coming up. Kevin suggested bring in Tues so I could avoid rental cost if possible which I appreciated! Kevin was so patient and they tried very hard to recreate problem with no success sadly. He kept me informed throughout the day which was much appreciated!!! More

Efficient, upfront, great pricing Worked with Paul, who did a great job quickly matching what he had to what we were looking for. Paul also did a great job being upfront about pricing Worked with Paul, who did a great job quickly matching what he had to what we were looking for. Paul also did a great job being upfront about pricing and working to match our budget. Entire staff at the dealership was friendly and a pleasure to work with. More

Great service The staff was courteous and pleasant. They were very respectful of my time and kept me up to date on the status. I am thankful for a uneventful visit. The staff was courteous and pleasant. They were very respectful of my time and kept me up to date on the status. I am thankful for a uneventful visit. More

Awesome Gage was such a pleasure to work with. My youngest son bought his Forte from Gage and he was such a joy to work with. I wanted to see him again when m Gage was such a pleasure to work with. My youngest son bought his Forte from Gage and he was such a joy to work with. I wanted to see him again when my oldest was looking for a car. My oldest bought an Optima and loves it. I will be returning to purchase a Sorento. Financing department was great as well. Buying at Galeana is the best way to go when purchasing an automobile. More

FEMALES BEWARE My car broke down after having it for 4 months. Took it back twice within warranty and nothing was done. Now I'm stuck making payments on a car I can' My car broke down after having it for 4 months. Took it back twice within warranty and nothing was done. Now I'm stuck making payments on a car I can't drive. More

Excellent car buying experience!! The level of service provided by my salesperson was quite commendable. There were no high pressure tactics employed and he was very responsive to all The level of service provided by my salesperson was quite commendable. There were no high pressure tactics employed and he was very responsive to all questions and concerns. When I expressed my sincere satisfaction and gratitude with the level of service experienced he explained it was all part of the common vision shared by their entire team. Very impressive! I did make it easy for them in that they had the vehicle I wanted, outfitted with the options I wanted, and I did not attempt to negotiate the asking price. More

Try to bamboozle senior citizens especially women I was there on Saturday have a problem getting one nut off both sides on front tires 2010 Chrysler 300 Touring with the decorative caps. Two are froze I was there on Saturday have a problem getting one nut off both sides on front tires 2010 Chrysler 300 Touring with the decorative caps. Two are frozen on studs. On Saturday I was told that they would order taps they would have to be drilled in middle and i asked that they order new regular nuts. My main issue is that if I get a flat I can't get the tire changed up front. I also had s time getting lugs off back tires but a shop managed to get it done. I came back for the repair the service person that I said Saturday made sure that he was late Carl....smiled in my face was so cordial. I saw Kevin Cook today he told me oh no they won't be able to tap they would need to use a torch. I was then told it would damage my Tim's and that I would need s new rotor as well possibly. The job at first was rated at $375 then it went up to possibly $600-$1500. He then told me my battery was low only 75 should be 800, my transmission pan is rusted, I need a new ball joint my abs is gone I need that, a new serpentine belt and had the nerve to tell me that my car isn't safe to drive. The total would be $3416. Now I came to have my lug nut issue taken care of. I didn't ask for all of that 🐂💩. I refused the work I can't afford any of it. That's not what I was told on Saturday. Today Carl said he hadn't looked at it. I also saw the guy from the other side yeah the token who also made it sound very doable. They had the nerve to steal $157 dollars from me didn't want to give me copies of all the write ups and never recharged my battery when I tried to leave. Sent someone to give me a jump send let me tell you my car didn't feel the same driving home. Now HOW MUCH MORE DIRTIER CAN A SHOP BE. As I said I'm a senior citizen on a fixed income and need my car to run errands for my 87yr old mother as well. Just dirty More

Pleasant car buying experience From our salesman to all the way through to Finance, everyone was friendly and helpful. No games, easy process. DJ, our salesman was knowledgeable abo From our salesman to all the way through to Finance, everyone was friendly and helpful. No games, easy process. DJ, our salesman was knowledgeable about every trim model and made it simple to make a decision. BEST car buying experience we have ever had. I HIGHLY recommend this dealership for no haggle, fair prices! More