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Galeana Chrysler Jeep
Columbia, SC
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 533 reviews
March 21, 2019
30,000 mile service I took my dad’s car in for a 30,000 mile service. I wasn’t sure if he had already had it done somewhere else. They were honest about the services he I took my dad’s car in for a 30,000 mile service. I wasn’t sure if he had already had it done somewhere else. They were honest about the services he had previously done to the car and didn’t try to sell me the complete 30,000 mile service, only what was needed. I appreciate the honesty and will be using them from now on. More
by Kiamobile
Employees Worked With
Service Department employees not on the list
March 21, 2019
Servivr Professional and friendly staff that provides great service. I've never been disappointed. I used the Express Service and I was in and out in the exac Professional and friendly staff that provides great service. I've never been disappointed. I used the Express Service and I was in and out in the exact time I was told it would take. More
by Dale
Employees Worked With
Express service staff.
March 15, 2019
A shell of itself! Worst Service Dept in my 55 years Worst service Ever! First when you call the service Dept from telephone prompt it goes to a phone VM of David who is off. Why do I know this after cal Worst service Ever! First when you call the service Dept from telephone prompt it goes to a phone VM of David who is off. Why do I know this after calling six times and leaving VM to get update on my car after two days another service guy Trent? Tells me yea he’s off. 3 days in shop 1 call of update. Still have No idea when my Jeep will be fixed. Tomorrow will be day 4. 2/8/19. Sales Dept no issues. In my 10 years of experience of dealing with Galeana Jeep the worst service Dept ever!! Update 5:50pm Just got call service rep just said Not Ready. Mechanic back Monday that will Day 5!! Nightmare! More
by Monnitro
Employees Worked With
Trentson, David
March 11, 2019
Great Experience.....Again! I had another great experience with David Jenkins and the entire staff. They were all very accommodating due my crazy schedule. They found the exact 2 I had another great experience with David Jenkins and the entire staff. They were all very accommodating due my crazy schedule. They found the exact 2020 Kia Telluride that fit my needs and budget in their delivery schedule and we worked together to make it mine. I surprised my wife with the car and they actually had gift bows available to top off the vehicle and make the whole experience perfect. Top shelf dealership! More
by JOHNBRINCKO
Employees Worked With
DAVID JENKINS, CHAD FRUEAUF
March 07, 2019
Made my dreams come true at a great price! David Jenkins At galeana Jeep Made my Jeep dreams a reality! He showed me all kinds of models and went over all our options! In the end he fought for David Jenkins At galeana Jeep Made my Jeep dreams a reality! He showed me all kinds of models and went over all our options! In the end he fought for us to get the Jeep we fell in love with an unbeatable price! Because of David, I am now a galeana customer for life! Thank you for seeing my dreams and making them reality David! Tim Bott, you made every possible call to be sure I drove away in my new Jeep! Malik ties it all up and dotted all the “I”s !! These 3 men stayed late for us to get this car and I can’t say thank you enough! Awesome experience, awesome dealership, unbeatable prices! More
by Paulakay
Employees Worked With
Malik mcClancy, DAVID JENKINS, TIM BOTT
February 27, 2019
Great service and communication My car was fixed within 48hours and they texted me throughout the day with important updates and kept me informed of how everything was progressing. J My car was fixed within 48hours and they texted me throughout the day with important updates and kept me informed of how everything was progressing. John in the service department was my contact and he was friendly. I’ll likely return for any other mechanical issues I might experience. More
by wrightkn
Employees Worked With
John (Service Advisor)
February 27, 2019
Great experience Staff is very friendly. They make sure your needs and wants are met. I would definitely recommend this dealership to family and friends!!Great environ Staff is very friendly. They make sure your needs and wants are met. I would definitely recommend this dealership to family and friends!!Great environment! More
by JEEP101
Employees Worked With
STEVE SWATLING
February 22, 2019
A wonderful, pleasant experience! I needed a vehicle quickly (my old car died!) and every single person I dealt with was amazing! Even the associates that I didn't deal with were extr I needed a vehicle quickly (my old car died!) and every single person I dealt with was amazing! Even the associates that I didn't deal with were extremely nice. Brett, my salesman, was friendly, helpful, honest and he made buying a car fun. The entire staff worked with me to ensure I was in a reliable, affordable for me car, and they also wanted me to look good! I am not a car maintenance savvy person and I made that very clear. Brett made sure I knew that I could call at anytime with maintenance questions and he would direct me to the appropriate place. The Finance Manager reiterated this as well. We were there well after closing time and not one person even was bothered by this. The customer service is outstanding!!! All in all an amazing experience in a stressful time (having no vehicle at all!).Thank you SO MUCH! More
by RhondaFocus
Employees Worked With
AYAN MARTIN, BRETT PAGE, CHAD FRUEAUF
February 18, 2019
Great customer service , they care Do anything to make it easier , they always let you know what’s going on with the work ,tell you when the car should be done ,take care rentail For yo Do anything to make it easier , they always let you know what’s going on with the work ,tell you when the car should be done ,take care rentail For you More
by Mcduffy
Employees Worked With
Karl body shop
February 13, 2019
unprofessional I brought my KIA Sportage for the software update recall. My appt. was at 9:00 but I got there around 8:30. At about 10:00 am Jeniffer said that it I brought my KIA Sportage for the software update recall. My appt. was at 9:00 but I got there around 8:30. At about 10:00 am Jeniffer said that it’s done. I signed the paperwork and got in my car and went to the express service for the oil change. Antonio wrote up my paperwork and that’s when he and I noticed that my front plate was bent and the plate bracket was broken. After the oil change I went back to KIA service. They would not even open the gate for me to drive inside by the way...,so I got out of my car and walked in and told Jennifer about my front plate. She walked outside to take a look at my front bumper and told me to wait while she goes to the back to speak to the manager. The attendant offered to straighten my front plate and brought two new brackets. He unscrewed the broken one and straightened the plate and screwed it back to the front bumper. He changed my back bracket as well. However, I also noticed that I have scratches there on the front bumper, which I don’t remember seeing before. After that I went back to see Jeniffer and asked to speak to the service manager, who assured me that my front plate was damaged in the wash. However, the car is still dirty...I told him it doesn’t look like it has been washed! I have been through many auto washes before and it has never damaged my front plate or my plate bracket! As of today three days later I am waiting to receive the video/pictures of my car going through the auto wash. Find another place to service your KIA. More
by Angelique
Employees Worked With
Jeniffer , CARMEN Hudson
