Galeana Chrysler Jeep
Columbia, SC
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Great Experience Clint was awesome to work with and met all Of our request. Not to long of wait we were happy with experience. Would recommend and the dealership agai Clint was awesome to work with and met all Of our request. Not to long of wait we were happy with experience. Would recommend and the dealership again. More
Made a mistake, admitted fault, refused to fix. Disappointed in my experience with Galeana. I brought my wife's car in to get a fix on a recall. I ask for a quote to have the ball joints replaced Disappointed in my experience with Galeana. I brought my wife's car in to get a fix on a recall. I ask for a quote to have the ball joints replaced as one was very worn. The price was (surprisingly) comparable to other quotes I had received. It took all day but everything went well. 5 months later I noticed my front tires, which are 2-years <8,000 miles, are wearing unevenly & close to balding on the inside. I ask questions on a few online forums and get told that an alignment should have been done when ball joints were replaced. I call Galeana service, get Kevin on the phone, and start with the question "In your opinion, is it necessary to do an alignment after a ball joint replacement?". Kevin replies "Oh I would always recommend it and its commonplace for us to do it here". So then I asked why I wasn't recommended to have an alignment done when they did suspension work. He looked up the work order and says "strange, they don't have that they recommended or suggested an alignment for you". He did more digging and said they should have, and they didn't. I then ask can he give me a deal on two tires and an alignment. He then tries to sell me two tires and an alignment for 45% more than the locally owned tire shop in my neighborhood. I cannot recommend visiting Galeana if you are looking for sound mechanic work or advice. More
Great experience Great dealer to buy a car from!!! Will definitely come back to buy another car! This is the second car we have purchased from them. Great dealer to buy a car from!!! Will definitely come back to buy another car! This is the second car we have purchased from them. More
My experience with a Oil change I arrived at the dealership @06:00 am on Thursday morning knowing that it open @07:30. Being first in line which I was But had to wait until 8:15 b I arrived at the dealership @06:00 am on Thursday morning knowing that it open @07:30. Being first in line which I was But had to wait until 8:15 because there not a technical there to start working. Myself and at least (4) others customer Had to wait for the day to get started. More
Great service I have purchased 6 vehicles from this dealership and they have always been great. They have been helpful and courteous.They work to make it as easy as I have purchased 6 vehicles from this dealership and they have always been great. They have been helpful and courteous.They work to make it as easy as possible. More
Great car buying experience ever First time ever experiencing phenomenal customer service and receiving exceptional care towards the purchase of our new car. We knew what we wanted a First time ever experiencing phenomenal customer service and receiving exceptional care towards the purchase of our new car. We knew what we wanted and the staff delivered! Joe, Manny and Moe went above and beyond to make sure all things were satisfying. Great team that exceeded my expectations in buying a car! THANK YOU AGAIN GUYS!! More
Jeep purchase Craig Smalls was my salesperson and he did an excellent job. He was professional and courteous and informative. I would recommend him to anyone lookin Craig Smalls was my salesperson and he did an excellent job. He was professional and courteous and informative. I would recommend him to anyone looking to buy a car. More
Great experience from beginning to end! From the first minute I stepped on Galeana lot I was impressed. Jersey took me to the Wrangler section and talked about different models. When I expla From the first minute I stepped on Galeana lot I was impressed. Jersey took me to the Wrangler section and talked about different models. When I explained what I wanted there was no pressure to change my mind. He worked to get me what I wanted at the price I was comfortable with. I wish I could send all my friends here. I left with the Jeep I wanted hassle free. Looking for a Jeep? Do yourself a favor and go to Galeana and ask for Jersey! Joe, the manager was great as was the finance guy I just cannot remember their names (sorry) More
Great experience! My car was recently in an accident and Galeana fixed My vehicle perfectly! They were also very helpful along the way , I never had to wonder because t My car was recently in an accident and Galeana fixed My vehicle perfectly! They were also very helpful along the way , I never had to wonder because they kept me updated with everything that was going on . They were also very friendly and nice ! I had a great experience More
Excellent service experience Fast and efficient service. I was in and out from the express service and check out from the cashier all within an hour. Looking forward to the next Fast and efficient service. I was in and out from the express service and check out from the cashier all within an hour. Looking forward to the next service. More