Gale Toyota

The dealer was very engaging. Derrick, the contact person communicated effectively and helped to ensure that the car was in the best possible shape before handing me the keys. The Derrick, the contact person communicated effectively and helped to ensure that the car was in the best possible shape before handing me the keys. The customer care is efficient and impeccable. More

Excellent service very helpful staff. Will be coming back four next purchase. Thank you again Will be coming back four next purchase. Thank you again More

I purchased a 2012 car from Gale Toyota in Enfield. I found out during signing that it was "as-is", and still went through with it. I could have bought some extended warranty at this point, but I didn' I found out during signing that it was "as-is", and still went through with it. I could have bought some extended warranty at this point, but I didn't. That was a huge mistake. The transmission failed within the first thirty days. I expected the dealer to offer me a hand- even the slightest discount on service or parts. Absolutely nothing. Nothing at all. Since it's over seven years old, CT laws preventing the dealer from limiting the implied warranty, do not apply to the sale, so it's completely legal for the dealer to sell you a car with a bad drive train for almost 20,000 and then not even say sorry when it happens. I signed for it, and it was my own fault. The service department told me to call sales because there was nothing they could do about it. The sales manager gave me the number for a transmission shop, and told me to take care. More

I made an inquiry about a dodge charger and was contacted with in hours. The info was provided and accurate contacted with in hours. The info was provided and accurate More

Excellent! Barbara was very attentive and even left a ty card and a candy sampler in the car on the day of delivery! Barbara was very attentive and even left a ty card and a candy sampler in the car on the day of delivery! More

I have had my card serviced here for 30+ years. The service is excellent. Marco was great helping us get the right car for us. The service is excellent. Marco was great helping us get the right car for us. More

Gale Toyota was a breath of fresh air after having such an awful experience at another very well known dealership in CT. My family and I went to Gale Toyota because they had just received the exact used ca an awful experience at another very well known dealership in CT. My family and I went to Gale Toyota because they had just received the exact used car I was looking to purchase. Walking into the dealership was genuinely a great experience. All of the staff was welcoming, kind, and they were busy which to me is always a sign that they have loyal customers and provide good service. When I initially called to make an appointment to test drive the vehicle, I was assigned to Barbara and she was the person who made the experience as pleasant as it was. Her smile is contagious and she assured everything went smoothly with the rest of the departments. She also made sure my car was well cleaned and detailed as it has been previously owned by someone with dogs. I was very happy with Barbara and Gale Toyota as a whole and would absolutely come back in the future to purchase another vehicle. More

Phenomenal sales person. They also work until they get you into something. This dealer is the best out of money. This is my second vehicle I have gotten from them without any They also work until they get you into something. This dealer is the best out of money. This is my second vehicle I have gotten from them without any issues. More

He was really friendly and was able to provide us everything we wanted, would be happy to come back here in the future. everything we wanted, would be happy to come back here in the future. More

Barbara and Chelsea helped me out tremendously getting the car I had my eyes on. After many money crunches and indecisiveness (from me 🤣), they were able to get me into the 2018 Subaru Crosstrek, and mad the car I had my eyes on. After many money crunches and indecisiveness (from me 🤣), they were able to get me into the 2018 Subaru Crosstrek, and made the process easy to understand as well as being very helpful and kind. I left with my new car feeling comfortable and excited. Thank you again Barbara and Chelsea for all of your help and consideration! More