Gale Toyota

Always an Awesome experience at Gale Toyota. Whether purchasing a vehicle or having my vehicle serviced, the sales & service department has always been top-notch. I especially loved working with Whether purchasing a vehicle or having my vehicle serviced, the sales & service department has always been top-notch. I especially loved working with Chelsea with this purchase. More

hope this does not happen to you when you shop here...... This review is based on July 23. 2019 experience. I am not quick to give bad reviews but they truly earned 1 star from us. My wife and I was ready t This review is based on July 23. 2019 experience. I am not quick to give bad reviews but they truly earned 1 star from us. My wife and I was ready to purchase Brand new 2019 Highlander SE MODEL.(we visited 2 other dealerships the day before and was very ready to make a purchase) When I called this dealership to get their price on the Highlander SE, sales person Dave was professional, down to the point and offered me a price that was very good.(he told me he had 30years in sales experience) I went down to the dealership with bank check in hand, ready to make the purchase. After test driving the vehicle, Dave and I, shook hands to agree on price, I even added the vin number to my insurance policy to register the vehicle . after about 30 minutes into purchasing process, Dave came back to the table and started explaining there was a terrible mistake on the price he offered. Due to mistake of internet company they hired(the sales manager insisted it was not their mistake) they could not sell the car at the price they agreed already. Price of the car jumped $2000(later manager offer $500 discount) I and my wife ended up not buying the vehicle, spending almost 2.5 hours at the dealership all because of their mistake. They knew we were very upset and disappointed with the situation but "sorry" was all we were offered. I even sent an email to the owner of the business, since they claimed it was a family owned business, I thought the owner had some respect for our lost time...... WAS I WRONG ABOUT THEM. The owner did not reply till this day. Please be aware that what happen to us can happen to you. I DO NOT RECOMMAND THIS PLACE. (we did make the purchase at Hartford location next day) More

Easy to Do Business With Chelsea Chittick was very knowledgeable about the functions of multiple models I considered. She took her time and answered every question. She worked Chelsea Chittick was very knowledgeable about the functions of multiple models I considered. She took her time and answered every question. She worked hard to earn my business. More

Great help I recently visited Gale. The sales person was very informative and personable. Not at all pushy. Very pleasant experience. I'll definitely be back. An I recently visited Gale. The sales person was very informative and personable. Not at all pushy. Very pleasant experience. I'll definitely be back. And suggest to all my friends and family to check out this place. Thanks again for your time and help. More

Used vehicle purchase Had a leased Camry wanted a bigger vehicle. There was a recently trained 2010 Venza. Was in great condition. I was able to trade my Camry for it and s Had a leased Camry wanted a bigger vehicle. There was a recently trained 2010 Venza. Was in great condition. I was able to trade my Camry for it and stay close to the ballpark on my monthly payments from the lease. Very happy More

Jon Testa was very knowledgeable on the features of the car Jon Testa was second to none. Jon was very patient, knowledgeable, and walked you through each vehicle we checked out. I felt we had his support in al Jon Testa was second to none. Jon was very patient, knowledgeable, and walked you through each vehicle we checked out. I felt we had his support in all what the vehicle requires. I remembered him from a past experience and felt he had our back. Thank you Jon. More

Simply wonderful One of the best dealerships I have ever had the pleasure of working with. The staff was friendly and courteous. It was a 2 1/2 hr. ride to get my vehi One of the best dealerships I have ever had the pleasure of working with. The staff was friendly and courteous. It was a 2 1/2 hr. ride to get my vehicle but I will do it again. We also had the best salesperson ever and that was Chelsea. She was always willing to answer the phone calls and texts. And she went above and beyond to make sure we got the best deal. More

Great experience Barbara was very helpful, I would recommend this dealership. From the moment I went in there she was answering all my questions and explained it thr Barbara was very helpful, I would recommend this dealership. From the moment I went in there she was answering all my questions and explained it throughly. More

Great work Chelsea was AMAZING!!! The staff at Gale Toyota is great. Chelsea worked her magic so I was able to put down the payment I wanted plus allowing me not Chelsea was AMAZING!!! The staff at Gale Toyota is great. Chelsea worked her magic so I was able to put down the payment I wanted plus allowing me not to require a co-signer. I appreciate all the hard work. More

Easy to work with Chelsea Chelsea was an easy no hassle person to deal with and made our buying experience very easy. I would go back to her in the future for any other purchas Chelsea was an easy no hassle person to deal with and made our buying experience very easy. I would go back to her in the future for any other purchases More