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Gale Toyota

Enfield, CT

4.7
434 Reviews
When Gale Toyota opened in Enfield, CT, during the late 1960s, we knew it was the start of something amazing. Our family-owned Toyota dealership near Springfield, MA, has been happily serving drivers along the Connecticut-Massachusetts border for more than 50 years. The secret to our success is the relationship we strive to build with each customer who walks through the door. Are you ready for a personalized car-shopping experience at Gale Toyota? With friendly and intelligent sales, finance and service teams, there’s nothing we can’t take care of for you. No matter what type of car you’re looking for, Gale Toyota will find a vehicle in your price range that meets all of your needs. Once you’ve selected a vehicle, our financial experts will work to devise a stress-free payment plan based on your budget. Finally, you’ll never have to look for a new mechanic again, because you know Gale Toyota will offer you service specials and do honest work. If you shop at our Toyota dealership near Hartford, CT, but you live in another state, we’ll make transferring your plates easier than you can imagine. As a company, we’re invested in our community and philanthropic initiatives. From the Rays of Hope Breast Cancer Walk to an Annual AIDS Walk/5K Run, Gale Toyota likes to give back to our customers as often as possible. We like to operate a business that makes our family – including our extended family of customers – proud.
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50 Palomba Dr

Enfield, CT

06082

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Showing 434 reviews

October 12, 2019

Toyota RAV4 John is a great salesman to work with. The whole process went smooth and I didn’t feel pressured to buy. I am very happy with my RAV4. More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Testa
October 11, 2019

The lease of our 2019 Highlander We are very happy with our experience at Gale Toyota. Our sales specialist, Chelsea is extremely knowledgeable about the features of Toyota’s line of More

by Teachpost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Sales Man Michael Mercier Friendly atmosphere, great salesmen and women. Didn't feel pressured and I purchased the car I wanted. Thank You much to Michael Mercier. Truly Happ More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mercier, Jonathan Testa
October 10, 2019

Quick and Easy Jonathan Testa made the entire process of test driving, comparing, and ultimately purchasing a vehicle extremely easy and painless. He knows the produ More

by RAV4Limited
Recommend Dealer
Yes
Employees Worked With
Jonathan Testa, Doug Hughes
October 08, 2019

David Benitez Excellent prices good work team I recommend to family and friends for your new purchase of Toyota Gale. thanks David Benitez for your commitment exc More

by David Benitez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Benitez, Doug Hughes
October 07, 2019

David's Benitez Excellent company, I recommend it to everyone, friends and family. they will give you good deals and good treatment thanks David Benitez.. Gale Toyota More

by Edwin Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Benitez, Doug Hughes
October 07, 2019

Used car purchase The staff especially Jason and Chelsea provided exceptional service. I highly recommend this dealership for anyone looking for a new or used car. I lo More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Birch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

Excellent dealership I had a wonderful experience at gale Toyota not only because their peaceful, friendly and family atmosphere but because of the excellent customer serv More

by Nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kittell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Your Joking I am an actual customer and I will tell you the reviews here are not reflective of the experience you will have at this dealership. I had an awful exp More

by anit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara Hodges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Gale Toyota responded

Hello, your review is one of many left by other customers who have had great experiences at Gale Toyota and have become extremely loyal customers. Many of which, have worked with this sales person. As a repeat customer who has purchased multiple vehicles from this sales person, we are sorry this recent visit didn't meet your expectations. However, we don't feel it's fair for you to generalize on what others will experience based on your visit, especially when you have purchased from us before. We thank you for the opportunity and apologize for not giving you the experience you desired this time. We wish you the best with the vehicle you did finally purchase.

Sep 05, 2019 -

anit responded

LOL I think Gale Toyota's response to my factual review says it all. Since I purchased multiple vehicles from this dealership (one from this sales person) they don't feel that my experience of being treated SO BADLY is "fair". I guess their position is "so what, it only happened once" Please read the reviews carefully. If you are fortunate enough to have a great experience that is wonderful. However, with so many dealerships who are willing to treat you with respect and dignity why bother with these people? The sales person called my home and yelled at me for simply relying my actual experience. Read other reviews, when things go bad they will not be there for you. Somehow it will be your fault. I have nothing to gain by leaving these comments. I simply want the buyer to beware and not have to be treated with the level of disrespect we encountered.

August 05, 2019

Painless Experience Chelsea was very thorough and answered all of our questions without making us feel pressure to buy. The car sold itself. Chelsea helped to make the bu More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hughes
Aug 07, 2019 -

Gale Toyota responded

Thank you, Trish! We appreciate that you took the time to leave a review. We are glad you enjoyed the experience which is what we strive to do with all of our customers.

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