Gale Toyota

There are many words people use to describe car buying experiences at dealerships; relaxed, pleasant and honest are rarely at the top of the list, but they would be the three words I would use to describe experiences at dealerships; relaxed, pleasant and honest are rarely at the top of the list, but they would be the three words I would use to describe our experience at Gale Toyota. There were no prolonged trips to the sales manager, no high pressure sales tactics, just a good old-fashioned straight forward conversation. We had the pleasure of working with Barbara, and from my first conversation with her over the phone to when we were finally handed the keys to our car she always had a smile on her face and had us cracking up multiple times during the buying process. Barbara listened to what we wanted, and had the car we were interested in ready for us to look at when we arrived. She didn’t try to get us into a different vehicle from the one we were interested in, and we never felt like we were under any pressure to buy a car. Gale Toyota was a welcomed change from the super-sterile and slick and fancy dealerships that are pitching you why they are the best before you’ve even had a chance to take your first breath. First and foremost, at Gale Toyota we were treated with respect, and the experience and process was all about what we wanted, not about how long that particular dealership had been open or who’s purchased cars from them in the past. We drove past a number of other Toyota dealers to get to Gale Toyota and I can without a doubt state that I am glad that we did and would absolutely look to Gale Toyota again for my next Toyota. More

Matt was great, no pressure just full of help and information. He led us thru the process professionally and took care of any issues that came up. Rest of staff helped to get us in a new car in a ver information. He led us thru the process professionally and took care of any issues that came up. Rest of staff helped to get us in a new car in a very short period of time. Thanks More

My expectations of service were by far exceeded by Mister Bogden's professionalism and courtesy. Car buying is normally an ordeal for me and my experience at Gale and Mr. Bogden by far was a pleasant and inf Bogden's professionalism and courtesy. Car buying is normally an ordeal for me and my experience at Gale and Mr. Bogden by far was a pleasant and informative series of welcome surprises and high levels of patience for my peculiar needs. The car runs wonderfully and the price was the most fair for this vehicle anywhere in the state of Connecticut. I recommend this dealer and Mr. Bogden without reservation. More

This whole process was very fast, efficient and the staff are very friendly and helpful. Very clearly explained the car features as well as all the policies as simple as possible are very friendly and helpful. Very clearly explained the car features as well as all the policies as simple as possible More

Alex and Chelsea made the car buying process quick and easy. Definitely will be a returning customer. All of my requests were fulfilled in a timely manner . 10/10 experience. easy. Definitely will be a returning customer. All of my requests were fulfilled in a timely manner . 10/10 experience. More

Barb H . Was awesome and I appreciate how she pursued the purchase with me. It was very helpful to deal with her calm and positive attitude towards the sale and dealing with me and my desires for the sale. I purchase with me. It was very helpful to deal with her calm and positive attitude towards the sale and dealing with me and my desires for the sale. I truly appreciated also dealing with a woman who was so knowledgeable and comfortable with her role . Thanks Barb H. And everyone go see her! More

From sales, to GM, to Finance, great service, personable and easily one of if not the best/easiest buying experiences ever. Thanks again and will be recommending them to anyone looking. and easily one of if not the best/easiest buying experiences ever. Thanks again and will be recommending them to anyone looking. More

The service was excellent. My car was service in record time and very friendly service. The price was very reasonable. Will definitely be back when my car needs service. time and very friendly service. The price was very reasonable. Will definitely be back when my car needs service. More

Matt and gale toyota were both great. Not a ton else to say. Was kept in the loop on everything and it all went smoothly say. Was kept in the loop on everything and it all went smoothly More

Barbara and team worked very well through some challenges with this purchase. But the deal was great. The navigational skills of each individual member and Barbara’s great personality really pushed the dea with this purchase. But the deal was great. The navigational skills of each individual member and Barbara’s great personality really pushed the deal through More