Gale Toyota

I purchased a 2020 Tacoma in 2019 and I cannot complain about the buying process or the service of the vehicle so far. However I refinanced my vehicle in January of this year and approached the dealership about the buying process or the service of the vehicle so far. However I refinanced my vehicle in January of this year and approached the dealership to cancel my GAP and extended warranty that was purchased through the initial transaction. The new bank provided another set of those products and had me go to the dealership to have them prorated and refunded. My first initial visit was at the end of July and it is now 11/17 and after numerous trips into the dealership on a nearly month basis as well as many unanswered phone calls the refund is yet to be processed. On the second visit which was in the beginning of September I was told that it was not processed because of a paperwork issue. The finance manager had me complete appropriate paperwork. Then after following up in October there was no status and she told me that it could take months, even though the dealership is the one who cuts the check. I have made several unanswered calls and feel like I am being dodged. If the refund was only 100 to 200 bucks I would have probably already given up but the products equaled over 2k when purchased. I plan to continue to follow up as I feel they are just stalling to see if I give up. I refuse to let myself go into the dealership and make a scene as I am a first responder and don't need the police being called. But I honestly don't know where to go from here if they just flat out refuse to process it. For customers that may plan on refinancing in the future please stay clear. More

I had a great time getting a car here! Alex helped me out significantly and there was no pressure or haggling to buy anything when I was getting my car. significantly and there was no pressure or haggling to buy anything when I was getting my car. More

Went to Gale just looking at possibly buying a new 4Runner and with the awesome help of Marco and the team I bought a 2022 4Runner and absolutely love it. I would highly recommend Gale for their Sales 4Runner and with the awesome help of Marco and the team I bought a 2022 4Runner and absolutely love it. I would highly recommend Gale for their Sales and Service team. They now have a lifetime customer. More

Made the transaction very smooth & easy! Thanks to Barbara & Ben, I now have my dream car! ⭐️⭐️⭐️⭐️⭐️ Barbara & Ben, I now have my dream car! ⭐️⭐️⭐️⭐️⭐️ More

After one dealer trying to charge us $10,000 over sticker and another just not being able to make the deal make sense gale got us exactly right where we wanted to be no mark ups no games will definitely be b and another just not being able to make the deal make sense gale got us exactly right where we wanted to be no mark ups no games will definitely be back More

Marco made the whole process painless and he explained everything very clearly. A true professional. everything very clearly. A true professional. More

Honest and easy to work with. Would recommend this dealer to anyone who asks me dealer to anyone who asks me More

As usual a great experience at Gale Toyota purchasing my used certified pre-owned car the place is the best place to do business with straightforward people and the best in service used certified pre-owned car the place is the best place to do business with straightforward people and the best in service More

Amazing customer service, helped me with exactly what I was looking for and wanted in a car. was looking for and wanted in a car. More

It's a good place. The sales team was very helpful in answering all my questions, and Barbara in particular helped make the car-buying experience much smoother and more enjoyable than it could have been. answering all my questions, and Barbara in particular helped make the car-buying experience much smoother and more enjoyable than it could have been. Everyone at Gale was patient with me and were willing to work with me to help me find a car that met my needs and my budget, and the same can't be said for some competitors. More