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Gainesville GMC - Service Center

Gainesville, FL

3.5
200 Reviews

200 Reviews of Gainesville GMC - Service Center

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June 10, 2018

Service Department experience The overall experience was very good. The quality of work done was very good. The staff was friendly and professional. It was as very clean facilities More

by Ernesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2018

Routine service The service department visit on 6-2-18 was the best experience I have had at the dealership. The team was friendly and courteous. I would recommend th More

by 843rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2018

Replace battery Phone system a bit complicated but appointment was set up at s good time. Tha battery was installed just fine. Car started and ran well. More

by Mdbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Bad services The service was terrible !!!! Was not good customer service at all. Just money hungry and talking about customers . Do not come this place, I want be More

by LAJOY32641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Vollrath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Matern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murscoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Barrett, Brian Bogle, Stephen Berrios, John Hancock
June 08, 2018

Consistently good service Timely professional and thorough service, where the customer comes first. I would recommend Gainesville Buick GMC to anyone looking for a quality prod More

by RBRYAN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Excellent Service Advisor! Kim Morse was my Service Advisor, and handled my truck recall perfectly, from start to finish! Kim has helped me several times before, and always prof More

by THMS.WARRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2018

Buick I’m not sure re name of Man I worked with but he was really friendly and helpful I would like to see free car wash and vacuum with service though - o More

by Kz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hancock
June 03, 2018

Ok service..Could be better for a dealership I've had to to return several times for sensors not properly placed or parts on my car on my car not put on after service. I would expect more out of More

by J.QUINN721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharyn Passeretti
June 03, 2018

EXCELLENT Service I gave GMC Dealership 5 stars because they always take care of my needs with my vehicle. I wouldn't take my vehicle any place else to be serviced. I More

by JENKA630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

Great service center with great service and employees. Great service center with great employees and has been keeping my car running smoothly since I have been at school here in Gainesville, Florida. I wou More

by JUSTINPRINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berrios
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