Gainesville GMC - Service Center

Problem is not resolved We have taken our car in twice to repair a “hesitation/jerking/ burping” from a cold start. After spending $3,000 on “repairs”, the problem reoccurred We have taken our car in twice to repair a “hesitation/jerking/ burping” from a cold start. After spending $3,000 on “repairs”, the problem reoccurred on Sunday. The problem is not resolved. I called your Service Dept on Monday and asked the lady to please have someone review our repair records and try to determine what the problem is and why your $3,000 repair job did not fix the problem. No phone call back yet?? More

Mr. Tim is the best Tim made this a very pleasant visit for me. I am very happy with the service I received. I will be back because of him. Tim made this a very pleasant visit for me. I am very happy with the service I received. I will be back because of him. More

Responsive, polite, very professional Gainesville Buick Gmc has always been honest and straight since the first time I brought my 2010 Yukon there for repairs. I will continue to bring my Gainesville Buick Gmc has always been honest and straight since the first time I brought my 2010 Yukon there for repairs. I will continue to bring my Yukon there for any kind of service they're capable of doing. More

Kim Murscoe in the Service Dept is the best! Kim really cares about her customers. She is always so kind, patient and professional. I have been coming back for years because of the trust I have i Kim really cares about her customers. She is always so kind, patient and professional. I have been coming back for years because of the trust I have in Kim. She is a wonderful asset!! More

Canyon service Stephen was very helpful. Went over all of the charges and got my truck in ASAP. I’ve Never had any issues with the service department at Gainesville Stephen was very helpful. Went over all of the charges and got my truck in ASAP. I’ve Never had any issues with the service department at Gainesville GMC. More

Timely service. I needed a routine service, and after some bad experiences with the Chevy dealer I went here. Fit me in the same day. Looked over truck. Didn’t try an I needed a routine service, and after some bad experiences with the Chevy dealer I went here. Fit me in the same day. Looked over truck. Didn’t try and upsell on anything that wasn’t really needed. Great service and customer service. More

It was good Treat me right everytime fast n effective great results at the end. Will always come back and recomend people as well. Great atmosphere and neat Treat me right everytime fast n effective great results at the end. Will always come back and recomend people as well. Great atmosphere and neat More

Very helpful and courteous They were courteous to me repaired my vehicle very quickly. They explained what was wrong with the vehicle and the inspection that wad done. They took They were courteous to me repaired my vehicle very quickly. They explained what was wrong with the vehicle and the inspection that wad done. They took cate of all of this even though I did not have an appointment. More

Quick service The cusromer service was friendly and helpful. The service was done before I knew it Kim Murscoe has always been great to work with as a service ad The cusromer service was friendly and helpful. The service was done before I knew it Kim Murscoe has always been great to work with as a service advisor. More

Smooth. Hassle free friendly visit. Had service completed in a timely fashion. The personal was very helpful and friendly. Work was done satisfactory. Will continue to use this facility Had service completed in a timely fashion. The personal was very helpful and friendly. Work was done satisfactory. Will continue to use this facility for my need. More