200 Reviews of Gainesville GMC - Service Center
You xxxxed up my car Worst service. My car was return in worse condition 3 times in a row. Incompetence is apparent. Never been to a worse dealership. I will not buy my Worst service. My car was return in worse condition 3 times in a row. Incompetence is apparent. Never been to a worse dealership. I will not buy my new car here — I will go to The Villages GM dealer. They can have my business. I will contact General Motors. More
Good Work Honored a coupon gained upon purchase of truck makin for wool change free! Nothing to complain about. Took longer than expected but issue was explai Honored a coupon gained upon purchase of truck makin for wool change free! Nothing to complain about. Took longer than expected but issue was explained and apologized for More
A-1 service I've been a customer with Gainesville Buick for about 2 years now, but my most recent visit has really set Gainesville Buick apart from the rest!!!! I've been a customer with Gainesville Buick for about 2 years now, but my most recent visit has really set Gainesville Buick apart from the rest!!!! A-1 customer service.... More
Excellent Stephen was is an excellent employee, he goes above and beyond for all the customers. Stephen really made sure to go over the pricing, services and ma Stephen was is an excellent employee, he goes above and beyond for all the customers. Stephen really made sure to go over the pricing, services and made sure that I was beyond satisfied. Thank you again for all your help your amazing!!!! More
I always have attentive, excellent service from Andrew. My car was in for service. They performed all necessary repairs and finished the job within the time that I was told. Thank you for great service. My car was in for service. They performed all necessary repairs and finished the job within the time that I was told. Thank you for great service. More
Service Was there longer than I expected, got there @9:00 , left @ 11:00. Was suppose to be a paid maintenance visit so the gave it too me Was there longer than I expected, got there @9:00 , left @ 11:00. Was suppose to be a paid maintenance visit so the gave it too me More
Quick Staff were quick to provide great service, Kim called immediately after the service was completed. I scouted for price quotes at other service provide Staff were quick to provide great service, Kim called immediately after the service was completed. I scouted for price quotes at other service provider and found the cost was reasonably close to what the dealer charges. And they know my vehicle! More
Steve was very knowledgeable, professional, and efficient! Steve listened as we told him the problems we were experiencing with our car. He patiently explained the diagnostic report and the recommended repair Steve listened as we told him the problems we were experiencing with our car. He patiently explained the diagnostic report and the recommended repairs as well as checking on the items our warranty would cover. He gave us periodic updates regarding the progress of the work being done. This young man is definitely an asset to your business. More
Veteran’s disappointment Delayed repairs, which created more repairs to fix the repairs. Kyle was respectful and corresponded as needed. As for Teresa, I am offended, puzzled, Delayed repairs, which created more repairs to fix the repairs. Kyle was respectful and corresponded as needed. As for Teresa, I am offended, puzzled, and stressed from her communication and decisions made while my vehicle was being prepared. Out of all the services that I have had throughout my many business relationships, this one is worst! More
Special five star service My sons truck was hit as a parked car. The collision center was timely, professional and attentive. They told me about the damage and went above and b My sons truck was hit as a parked car. The collision center was timely, professional and attentive. They told me about the damage and went above and beyond to fix it. Paint match and pin stripes are perfect. I was treated with five star service so giving a five star rating! More