Gainesville GMC - Service Center

Greatest Great experience. Everything he explained happened just as he explained. Covered the need for further brake band tire replacement. Explained the p Great experience. Everything he explained happened just as he explained. Covered the need for further brake band tire replacement. Explained the potirntial discount programs and help in making my selections. More

Steve Worked me in late in day I came in for A Computer reflash on GM reman transmission I installed steve was very helpful and worked me in while I waited THANKS I came in for A Computer reflash on GM reman transmission I installed steve was very helpful and worked me in while I waited THANKS More

My new go to shop The work was compleated in a timly manor and the staff were 5 star i will be back i I believe that loyalty is earned and I give five stars for the ser The work was compleated in a timly manor and the staff were 5 star i will be back i I believe that loyalty is earned and I give five stars for the service More

Oil change Got right in at appointment time no waiting. 45 minutes later vehicle was ready and Tim my advisor was very accommodating. I asked for estimates for s Got right in at appointment time no waiting. 45 minutes later vehicle was ready and Tim my advisor was very accommodating. I asked for estimates for some different services and he did it without hesitation. Tim was awesome More

Service Excellent Service dept especially Kim are excellent, been going for years and best I have ever seen. Will continue visiting and referring. Kim has been there lo Service dept especially Kim are excellent, been going for years and best I have ever seen. Will continue visiting and referring. Kim has been there long time and enjoy seeing her. More

Oil change coupons Why do you offer oil change coupons if you dont apply them to the custoner’s bill? Not a happy customer!!! There was a $14+ charge for supplies. Would Why do you offer oil change coupons if you dont apply them to the custoner’s bill? Not a happy customer!!! There was a $14+ charge for supplies. Would like to know for what. More

Steve was great Everyone is so nice and the service was fast Steve was awesome I’m gonna continue to take my car here fir service 💯💯💯 💯💯💯great job guys and gals Everyone is so nice and the service was fast Steve was awesome I’m gonna continue to take my car here fir service 💯💯💯 💯💯💯great job guys and gals More

The Service was done in a professional manner. The job was done in a professional manner and the employees were very friendly, the job was done excellent. I would surely recommend it to a friend a The job was done in a professional manner and the employees were very friendly, the job was done excellent. I would surely recommend it to a friend and other people know. More

No communication The service center lacks good communication skills. Was told sever times that they would take a look and get back to me. Never did. After sitting in t The service center lacks good communication skills. Was told sever times that they would take a look and get back to me. Never did. After sitting in the waiting room for 50 minutes with my 1 yr old, I went to ask what the status was only to find my van parked where I left it. No one had done anything with it! Requested a loaner and they told me they would take my van right back and call me with he solution/ time frame. Never heard from anyone until 3 hrs later when they called me to let me know it was done. A little communication goes a long way and they fell far short. Attitude also when I asked status. Not necessary. More

Service Experience The service was completed in a timely fashion, professionally treated, everything was explained to me and I was given the best deal. All in all, a ve The service was completed in a timely fashion, professionally treated, everything was explained to me and I was given the best deal. All in all, a very pleasant experience. More