Gainesville GMC

All of the people were very nice and respectful! I will say you can tell they are short staffed. Although that showed in their customer service, the people were great! I will say you can tell they are short staffed. Although that showed in their customer service, the people were great! More

The sales people and staff are helpful and qualified. Chris Buck was a great sales person to work with. Good service and support all around. Chris Buck was a great sales person to work with. Good service and support all around. More

Great service and customer care. Rachael is by far the best customer service advisor. She was very helpful. Rachael is by far the best customer service advisor. She was very helpful. More

Chris Salter was a great sales person, respectful and not pushy, made the process fast easy and fun. Everyone is very welcoming and helpful. I will recommend all my family and friends to GMC of Gainesville. pushy, made the process fast easy and fun. Everyone is very welcoming and helpful. I will recommend all my family and friends to GMC of Gainesville. I live in Jacksonville FL about hour and 30 min drive and it was well worth it. Brandon Sturm was amazing also very helpful and very honest about numbers/price. I brought a 2022 RAV4 amazing vehicle drives amazing super clean. I will like to mention the guy in the back did not catch his name that washes/details did an excellent job. I have no complaints at all. I will be back for next purchase 100% More

They are the best they help me get the truck I wanted they put in hard work to make it happen they put in hard work to make it happen More

May was amazing and Luke was great assistance. They were polite and persistent as they should be. They were polite and persistent as they should be. More

Great car buying experience would definitely go back our sales person was the greatest. The whole team was great sales person was the greatest. The whole team was great More

Purchased a used 2021 Chevy Malibu from them back in April and recently went back for my free oil change and to get my tires rotated. When I was looking at the car I noticed the glovebox was damaged and April and recently went back for my free oil change and to get my tires rotated. When I was looking at the car I noticed the glovebox was damaged and was told that they would get that fixed for me. The keyless entry also did not work on the car when I purchased it, which I, again, was told they would get it taken care of. I even bought a warranty, which I was told would cover all the electronics in the car but, looking back on the warranty, electronics was never checked as part of this warranty. This weekend when I mentioned both things they told me it was "not in their system" under some kind of "we owe" area of the contract. This was never brought up at all nor was it shown to me when I was signing off on the contract. Now that it's 3 months later they will no longer be fixing these things since there is no record of it and I also have learned that fixing the glove box includes replacing the entire dashboard! I thought "at least I got my tires rotated..." Nope! Come to find out the car I purchased had 3 different types of tires on the vehicle, so upon tire rotation and being able to drive off the property with that not even being mentioned to me the car was pulling hard to the right. I brought it back to the dealership immediately which is when they told me the bad news that I had mismatched tires. I spoke to the sales manager and he said they would "see if they could get me discounted labor on the tires." They unrotated my tires and are refunding the amount I paid and will supposedly call me by Tuesday about getting the other two tires replaced to match. The lady who sold me my car seemed really bothered by me that I was even asking questions and was quite rude and eventually just told me to talk to the sales manager as if she was sick of dealing with it. I was told that to diagnose the issues with the keyless entry and some separate shifter issues I was having that it would cost $190 to diagnose, but they wouldn't be able to tell me if that was covered by my warranty until after they did it and charged me. Absolutely wicked business practices. If you buy from here, double, triple, and quadruple check every warranty/contract you sign. Will update my review once I hear back on everything but as of right now, I'm ridiculously upset with how I was misled. More

Simply outstanding! Would like to especially thank Mr. Matthew Martin for all his help. He was knowledgeable, professional and sincere and helped me to negotiate the bes Would like to especially thank Mr. Matthew Martin for all his help. He was knowledgeable, professional and sincere and helped me to negotiate the best deal and followed through on everything. I would recommend him as well as this dealership to anyone looking for a new vehicle. Every one was very nice and professional the entire experience was great. More

Great place worked with me trade my vehicle in that broke down and part was on back order was great worked with me get in new vehicle highly recommend broke down and part was on back order was great worked with me get in new vehicle highly recommend More