Gainesville GMC

Good job to.all. you're very helpful trying so hard to get me a vehicle done a very good job l.will.tell.other.people get me a vehicle done a very good job l.will.tell.other.people More

Excellent service. They helped me out to the fullest! I recommend and Al deserves a bonus! Great customer service! Will be sending people to Gainesville Buick! recommend and Al deserves a bonus! Great customer service! Will be sending people to Gainesville Buick! More

Very attentive to the customers and willing to make the experience a comfortable one.Also was not very pushy or overly aggressive with the sale procedure job well done experience a comfortable one.Also was not very pushy or overly aggressive with the sale procedure job well done More

Better than most, at least they were courteous and friendly Looked at this Equinox on Saturday evening it had just arrived and it was dirty inside and out. I returned on Tuesday to purchaser the car, it was nor Looked at this Equinox on Saturday evening it had just arrived and it was dirty inside and out. I returned on Tuesday to purchaser the car, it was nor washed and buffed and waxed as they said it would be. the car and it was still dirty on the inside. They did repair the minor scratches on the rear and did a good job. My salesman was good and the finance man,John, in finance was great. I wish they would have spent more time with me going over the operation of the car. . - - - - that was the bad - - - - - - - - - the good - - - - - - The sales staff was attentive , courteous and polite. I was happy with the price and financing. I think if they would have had more time to clean the car it would have been better I did tell them the time line and they agreed the car would be ready, it was not. I would recommend this dealership but pay attention to the details. I looked at 9 different cars at 9 different and overall Gainesville Buick GMC and Cortlan Watson treated me well. I am glad I finally was able to stop shopping for a used car More

Good morning, I was very pleased with the service rendered. Every sales representatives, that assisted with making my dream come true was on point very respectful and polite. Special thanks to Matt M rendered. Every sales representatives, that assisted with making my dream come true was on point very respectful and polite. Special thanks to Matt Martin. I will refer everyone to go to the Buick Dealership. Again thanks!! More

Ent grandson to this dealership to purchasing 1st car. He was well cared for and left very happy. Blake and Rachelle were very patient with him and gave us a fair deal! Thank you to all involved. was well cared for and left very happy. Blake and Rachelle were very patient with him and gave us a fair deal! Thank you to all involved. More

First, go look at the 1 star reviews , there are plenty service related. I'm not going to waste your time telling the long version. My wife went in for a free oil change that she won and was sold services service related. I'm not going to waste your time telling the long version. My wife went in for a free oil change that she won and was sold services she didn't need and told I requested them when I made the appointment. Don't let them swindle you. I contacted them after the fact and they where unapologetic and blamed my wife. Good luck if you choose to use them. I texted and emailed about this incident. They responded via text with no apology and basically blamed my wife. Then AFTER I wrote a negative review GMC called and tried to offer me a free oil change to make it right and specifically told me I would have to take down the review. Again, they offered no semblance of an apology and doubled down blaming my wife outright lying about the interaction. The version of what happened was not slightly different from my wife's but grossly different. I would highly recommend you take your vehicle somewhere else even for a simple oil change. More

While their truck selection is decent it's hard to say I like this dealership. My sales rep was super nice and all that but seemed to lack some fundamental knowledge of the vehicles up for sale. I ended up like this dealership. My sales rep was super nice and all that but seemed to lack some fundamental knowledge of the vehicles up for sale. I ended up buying a truck that was in for trade in that day and got what I assume was a good price. My trade in was slightly lower than I had hoped but they have to make money. The problem lies in that a week after my purchase my battery died which tells me their 100 point inspection was a joke. Three weeks after my purchase my AC condenser broke which they gladly replaced for $900. I negotiated the price with the service manager down from $1400 and their service guys/gals seem good but I'm dismayed that their inspections on used vehicles are a joke... If they truly wanted to retain my business they would have charged me for the condenser price and no labor since I doubt the condenser really worked when they took it in and it was likely just refilled to last a few weeks. They also promised to take a dent out if the vehicle (which they eventually did) but they called me down to pick it up without fixing it because of their inability to communicate inside their own organization. I'd like to add the original truck I went to look at was way over priced and had tons of rust issues (nortnern vehicle) and had two accidents but they kept promising they would never sell an unreliable vehicle... After buying a different truck I'm so very glad I didnt go after the rusted truck as it probably fell apart by now. More

They listen to our request and didn't try to change my mind or sale me something that I didn't want. The finance dept. Worked very hard on getting the payments like I wanted. mind or sale me something that I didn't want. The finance dept. Worked very hard on getting the payments like I wanted. More

Cortlan and Mark did a wonderful job. They looked around for hours in order to get me into the car I wanted for the price I wanted! for hours in order to get me into the car I wanted for the price I wanted! More