Gainesville GMC

Traded In a vehicle for a 2019 Ford fusion.Terrific Traded In a vehicle for a 2019 Ford fusion. Terrific transaction. Very much enjoyed working with Mr. Neil Mackey. Only negative is that when I t Traded In a vehicle for a 2019 Ford fusion. Terrific transaction. Very much enjoyed working with Mr. Neil Mackey. Only negative is that when I test drove the car, it had two key fobs. After purchasing the vehicle and getting ready to drive away, they stated that one of the key fobs was for another car. I was told they would take care of getting me the second fob. However I was told that I would have to pay for it even though I was initially told there were two and was shown that there were two. Was told I’d be contacted by a manager to discuss. Never happened and paid for it. Otherwise would have give 5 stars More

Superb service before, during, & especially after the sale. Professional in every way. I was an out-of-state buyer & they treated me like a local. I would definitely buy from them again. Fair & honest, t sale. Professional in every way. I was an out-of-state buyer & they treated me like a local. I would definitely buy from them again. Fair & honest, true to their word. Highly recommended. More

Overall good sales experience. Not thrilled about how some of the initial numbers were handled, but very satisfied in the end. Glad to see how you worked to find something to fit our criteria, and within some of the initial numbers were handled, but very satisfied in the end. Glad to see how you worked to find something to fit our criteria, and within our budget. Would definitely come back and would recommend our salesman Kyle. More

Follow up was good and we received a fair amount for our trade. Nick and crew were courteous. Took some negotiations but we came out with a fair deal. trade. Nick and crew were courteous. Took some negotiations but we came out with a fair deal. More

The employees were nice and helpful. They went out of their way to ensure I got the best deal on the car that I wanted. Overall it was a wonderful experience. their way to ensure I got the best deal on the car that I wanted. Overall it was a wonderful experience. More

Listed a truck on their website that had not gone through their inspection process. I was originally in contact with Steven, who seemed helpful at first. I drove from west palm to Gainesville to look a their inspection process. I was originally in contact with Steven, who seemed helpful at first. I drove from west palm to Gainesville to look at the truck, and it wasn't until I arrived that I was told (by Neil) it had problems and couldn't be sold. When I asked for clarification on what the problems were he was unresponsive. I was then told by Steven, in fact it could be sold. I asked that before I stop by someone explains to me what the problem is so that I can assess if it's worth buying still as I have a 5month old son and I don't want to spend hours at a dealership if I'm not going to be leaving with a vehicle. I was assured by Steven on multiple occasions that someone would be in touch right away to let me know. I never received a call/email or text with this information. Extremely unimpressed with this experience. You'd think a car dealership would be more motivated to sell cars... More

Had the pre-owned we wanted. Other than that, not so great. Not very knowledgeable about the car they were selling. Quick ride around the block and a "I need to talk to the Sales Manager" that resulted great. Not very knowledgeable about the car they were selling. Quick ride around the block and a "I need to talk to the Sales Manager" that resulted in the typical "we can't possibly sell it for that" reply. Still using the old school sales pitch. I would not go back there. Sorry. More

Everyone called back right away! Even one salesman to make sure I was taken care of. Easy to deal with, I’m buying from over the internet! make sure I was taken care of. Easy to deal with, I’m buying from over the internet! More

Sales person was good and worked hard to Find a car that fit my needs. Finance was cold. Felt like they just wanted to increase the cost of the car.. fit my needs. Finance was cold. Felt like they just wanted to increase the cost of the car.. More

Excellent pre-owned used vehicle inventory with vehicle history records, after sales offers, reasonable prices and financing options. Salesman Richard was was very helpful and knowledgeable history records, after sales offers, reasonable prices and financing options. Salesman Richard was was very helpful and knowledgeable More