Gainesville GMC

We finally negotiated terms and everything went well everything was done by phone and messaging time went smoothly really like the electronic signature and customer service everything was done by phone and messaging time went smoothly really like the electronic signature and customer service More

Thank you Mark Cato Salesman, Willie McFarland Finance Officer, Sean Cowley General Manager. This is the Best Dealership to buy a car. I walked in wanting this car had my payment in mind and all of thes Officer, Sean Cowley General Manager. This is the Best Dealership to buy a car. I walked in wanting this car had my payment in mind and all of these guys made it happen. They were so patient and so kind. To have a General Manager come in and make sure you are being treated right is amazing. Thank y’all so much. More

We were pleased with the vehicle but disappointed with the fees which seemed too high in comparison with other dealerships. We drove a long distance and were invested in the process. If we had called ah the fees which seemed too high in comparison with other dealerships. We drove a long distance and were invested in the process. If we had called ahead as we did with other dealerships to check the fees, we would not have visited at all. Otherwise, we were pleased. We had a good test drive, and the people with whom we spoke were courteous. More

My visit was a good experience except for the long wait for financial .salesmen was very good.and very helpful.so was the sales manager for financial .salesmen was very good.and very helpful.so was the sales manager More

Very nice experience, no pressure, they know the meaning of good customer service! I was very pleased with the deal we made on the car I selected, more then fair. of good customer service! I was very pleased with the deal we made on the car I selected, more then fair. More

Great experience at GMC. The employees are so nice and alot of fun. Finance helped me out alot with payments and I would recommend anyone to them alot of fun. Finance helped me out alot with payments and I would recommend anyone to them More

Teddy, our sales person was phenomenal! Great experience buying due to him being so down to earth and not a typical “pushy” sales person. Will go back for next vehicle. buying due to him being so down to earth and not a typical “pushy” sales person. Will go back for next vehicle. More

I live in South Carolina, they had a GMC Terrain Denali equipped the way I wanted, we settled on a price, I charged my deposit, and they had the car waiting for me based on my timing when I could get there equipped the way I wanted, we settled on a price, I charged my deposit, and they had the car waiting for me based on my timing when I could get there. Delivered as promised and it looked great, and they handled the out-of-state paperwork - no problem. They work as a team so they were easy reach to get answers. Kyle was my salesman, he was diligent with excellent follow-up - better than dealers local to me. They seem to enjoy working together, with an upbeat atmosphere which is also makes them better than other dealers I've worked with - I think Sean their General Manager gets the credit for that. I love my new 2020 Terrain Denali! More

By far the best car-buying experience! Cortlan was extremely helpful in making sure I was able to walk away with the exact vehicle I wanted, at the exact price point I was hoping to stay at!! Cortlan extremely helpful in making sure I was able to walk away with the exact vehicle I wanted, at the exact price point I was hoping to stay at!! Cortlan definitely had to pull some strings to make this happen, but he was more than willing to do so, with a smiling face the entire time. In addition to the outstanding customer service provided by Cortlan, the experience I had with the finance manager (sorry, I forgot his name) was also 5-STAR!! Gainesville Buick GMC should be very proud to have these 2 guys on their team! Thanks so much Cortlan and finance guy!! (: More

On October 20, 2020 we purchased a 2021 GMC Canyon with many "bells & whistles" but no owners manual/s. We noticed on the drive home & turned immediately around and were back at the dealership within 10 m many "bells & whistles" but no owners manual/s. We noticed on the drive home & turned immediately around and were back at the dealership within 10 minutes. I told the salesman and he said he would find one or order another for us. I went back a week later after not hearing anything from him or anyone else at the dealership. Again he apologized but assured me they would order an owners manual and have it sent directly to our home since we live about 30 miles from the dealership. Almost two more weeks have passed and still no manual or calls. If I buy a $15 toaster I get two pages of operation and safety instructions! We always had Chevrolets but this GMC just seemed right, however, we need to know how to operate all the "bells & whistles". This is how future sales squashed. More