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Gainesville GMC
Gainesville, FL
1,469 Reviews
A DEALERSHIP YOU CAN RELY ON
Shopping for a new vehicle is much easier when you visit us at Gainesville GMC. Our massive selection of new GMC models is bolstered even more by our outstanding used and Certified Pre-Owned vehicle selection. No matter what you choose to do when you visit our showroom, you can be sure that you’ll be receiving the best customer service experience possible from ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,469 reviews
October 26, 2022
The worst customer service ever. I trusted Cortlan Watson to sell me a car that would last, being that I knew him previously,like family, I thought I could trust him . I WAS WRONG. H I trusted Cortlan Watson to sell me a car that would last, being that I knew him previously,like family, I thought I could trust him . I WAS WRONG. He basically sold me a lemon so I had to get a new one within 6months, credit is immaculate so that wasn’t an issue, thank God. Fast forward . I cancelled my insurance on June 28, 2022 they said 6-8 weeks in 4 days it would be 4 months. I’ve made SEVERAL calls in between the months that has passed with a promise I would get a return call,or they will look into it and get back to me . WILLY the finance person at GMC didn’t process my paperwork until OCT.21, 2022 after my several attempts of trying to figure out if I was missing a signature a document, everything was good on my end, and my threat to call corporate. If you can save yourself the headache and steer clear of this place ! More
by DeeCee
Employees Worked With
Willy the finance guy, Cortlan Watson, Tim Jones
October 26, 2022
Very pleasant to work with. The sales team was very accommodating and tried to please our every requirement. The sales team was very accommodating and tried to please our every requirement. More
by nortohg
Verified CustomerEmployees Worked With
October 20, 2022
Brotherly Love applied in the workplace for the painless purchase of a major durable good that can be stressful and in need of compassion understood and practiced here. purchase of a major durable good that can be stressful and in need of compassion understood and practiced here. More
by PRAYER4G
Employees Worked With
Charles 5Star
October 09, 2022
I told the salesman what i wanted for my truck in less than a week i received a call that the dealership had what i wanted the services getting what i wanted was very important. than a week i received a call that the dealership had what i wanted the services getting what i wanted was very important. More
by djamesrosevelt
Employees Worked With
Other Employees :
Cortlan Watson, Mark Cato, Dennis Sergent, Eric Jackson, Axel Reid
October 08, 2022
Best experience ever. Met and exceeded every expectation. Don’t think I could ask for better. Met and exceeded every expectation. Don’t think I could ask for better. More
by royoung1953
Employees Worked With
October 08, 2022
Cortan was a great salesman. He was able to get me a car and meet all of my conditions. He contacted me on phone and text. I am glad he persevered to cell me this car. I love He was able to get me a car and meet all of my conditions. He contacted me on phone and text. I am glad he persevered to cell me this car. I love it. More
by GHABANERO56
Employees Worked With
Cortlan Watson
October 03, 2022
The service was great they had all the paperwork pretty much drawn up when I got in there application over the phone and got right in but due to the storm the hurricane on Friday couldn't even get insuranc much drawn up when I got in there application over the phone and got right in but due to the storm the hurricane on Friday couldn't even get insurance put on the vehicle because of the hurricane but that's not the dealership fault that's mother nature More
by kevinhummel101
Employees Worked With
Axel Reid
October 02, 2022
Dealership was very helpful most of the paperwork was already there waiting for me when I got there axle was really great big help got me into a new car I would recommend Buick GMC to everyone already there waiting for me when I got there axle was really great big help got me into a new car I would recommend Buick GMC to everyone More
by kevinhummel101
Employees Worked With
Axel Reid
September 20, 2022
The whole staff was very friendly and accommodating. They listened to what we needed and could afford. Matthew, our sales associate was very patient, asked questions, and found the best vehicles for us. They listened to what we needed and could afford. Matthew, our sales associate was very patient, asked questions, and found the best vehicles for us. We had such a great experience, we ended up buying 2 cars! More
by melissamulroney
