Gainesville GMC

The worst The worst will not call you back No after purchase support I am going to do this till someone contacts me!!!!!!!!!!!!!! purchase support I am going to do this till someone contacts me!!!!!!!!!!!!!! More

I drove 6 hours to trade for this truck 2018 GMC Sierra 2500 Diesel.The buying experience was ok. The finance manager was the best. I was promised touch up paint and new windshield wipers from Marc my sale 2500 Diesel.The buying experience was ok. The finance manager was the best. I was promised touch up paint and new windshield wipers from Marc my salesman and those were going to be mailed to me that was almost a month ago. I emailed Marc, Justin , Kyle and I talked to the service manager about receiving service records done to my truck before I bought it and I have not received anything. The truck was in the Chevy dealership the second week I owned it with glow plug problems. The Gainesville Advantage program they charge you is a joke. I took my truck to my Chevy Dealer and none of the things listed on the advantage were done to my truck prior to me buying it almost $2,000 that I paid that was for nothing! No one at this dealership has contacted me since sell accepted Marc and he sent me the car fax again. I have contacted GM and they can’t get the dealership to contact me! They also had my trade in on sale on their lot and it wasn’t even paid off?? Let’s see if this review does anything! Probably not I do not know who it goes to but I hope someone important sees it and they man up and do the things I was promised and the things I have asked for. More

Hector is a very good sales person didnt push me into anything. Hector was very nice and Ryan was a great finance person. anything. Hector was very nice and Ryan was a great finance person. More

Everyone, from sales to finance were professional and fair in handling business. I would do business with them again. fair in handling business. I would do business with them again. More

Professional Services offered, in a timely manner and answering all the questions I had to ask answering all the questions I had to ask More

Gainesville Buick GMC is Awesome! !! Found my truck online, drove up from Tampa to look at and walked out 3 hour’s later with my Awesome Ride!!! Great group to purchase from!!! !! Found my truck online, drove up from Tampa to look at and walked out 3 hour’s later with my Awesome Ride!!! Great group to purchase from!!! More

Very helpful and courteous. Dennis made the whole experience hectic free and stayed late to assist us. Dennis made the whole experience hectic free and stayed late to assist us. More

If it wasn’t for Mark Robins I wouldn’t of bought it he called me back. called me back. More

Customer service was amazing, nothing but great manners! Looking forward to coming back soon, thank you for everything! Looking forward to coming back soon, thank you for everything! More

OK, I had an impossible situation. I just bought a beautiful new car from this dealership, trading in my truck. BUT, A few days later took the pretty new car back to have some minor d I just bought a beautiful new car from this dealership, trading in my truck. BUT, A few days later took the pretty new car back to have some minor detail fixed. While there I saw a truck I had wanted for a long time. So I asked for the impossible to happen..could I please have that truck instead of my pretty new car? I had actually seen this truck on the lot when I bought the car, but someone was going thru it like they had bought it. Cannot believe the dealership made it happen. And they were so nice about everything. Hopefully this is my truck for life thanks to these guys. Special thanks to Matt and Ryan, they're the best! More