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Gainesville GMC

Gainesville, FL

4.3
1,456 Reviews
A DEALERSHIP YOU CAN RELY ON Shopping for a new vehicle is much easier when you visit us at Gainesville GMC. Our massive selection of new GMC models is bolstered even more by our outstanding used and Certified Pre-Owned vehicle selection. No matter what you choose to do when you visit our showroom, you can be sure that you’ll be receiving the best customer service experience possible from our welcoming and knowledgeable staff. VISIT US TODAY Discover a heightened car-buying experience when you visit us at Gainesville GMC. Everything you need from a stellar Service Department to easy financing on new and used vehicles is waiting for you when you step right in. Drivers in Jacksonville, Ocala, and Gainesville, FL, can stop by to test-drive a new vehicle today. Its Gotta be Gainesville GMC!
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2101 N Main St

Gainesville, FL

32609

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Showing 1,456 reviews

November 18, 2022

Everyone, from sales to finance were professional and fair in handling business. I would do business with them again. More

by DaynaN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
November 17, 2022

Professional Services offered, in a timely manner and answering all the questions I had to ask More

by rick waheed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Sergent
November 16, 2022

Gainesville Buick GMC is Awesome! !! Found my truck online, drove up from Tampa to look at and walked out 3 hour’s later with my Awesome Ride!!! Great group to purchase from!!! More

by ShawnArango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie In Finance , Mark Cato, Tim Jones
November 14, 2022

Very helpful and courteous. Dennis made the whole experience hectic free and stayed late to assist us. More

by rwergin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Starling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Sergent
November 06, 2022

If it wasn’t for Mark Robins I wouldn’t of bought it he called me back. More

by kristynpageturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vollrath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cato, Justin Gray
November 01, 2022

Customer service was amazing, nothing but great manners! Looking forward to coming back soon, thank you for everything! More

by trevioncrumpton65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortlan Watson
October 31, 2022

OK, I had an impossible situation. I just bought a beautiful new car from this dealership, trading in my truck. BUT, A few days later took the pretty new car back to have some minor d More

by hespe032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

The worst customer service ever. I trusted Cortlan Watson to sell me a car that would last, being that I knew him previously,like family, I thought I could trust him . I WAS WRONG. H More

by DeeCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willy the finance guy, Cortlan Watson, Tim Jones
Oct 26, 2022 -

DeeCee responded

Gainesville Buick GMC Oct 26, 2022 DeeCee The worst customer service ever. I trusted Cortlan Watson to sell me a car that would last, being that I knew him previously,like family, I thought I could trust him . I WAS WRONG. He basically sold me a lemon so I had to get a new one within 6months, credit is immaculate so that wasn’t an issue, thank God. Fast forward . I cancelled my insurance on June 28, 2022 they said 6-8 weeks in 4 days it would be 4 months. I’ve made SEVERAL calls in between the months that has passed with a promise I would get a return call,or they will look into it and get back to me . WILLY the finance person at GMC didn’t process my paperwork until OCT.21, 2022 after my several attempts of trying to figure out if I was missing a signature a document, everything was good on my end, and my threat to call corporate. If you can save yourself the headache and steer clear of this place !

October 26, 2022

Very pleasant to work with. The sales team was very accommodating and tried to please our every requirement. More

by nortohg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Brotherly Love applied in the workplace for the painless purchase of a major durable good that can be stressful and in need of compassion understood and practiced here. More

by PRAYER4G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles 5Star
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