Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gainesville GMC
Gainesville, FL
1,455 Reviews
A DEALERSHIP YOU CAN RELY ON
Shopping for a new vehicle is much easier when you visit us at Gainesville GMC. Our massive selection of new GMC models is bolstered even more by our outstanding used and Certified Pre-Owned vehicle selection. No matter what you choose to do when you visit our showroom, you can be sure that you’ll be receiving the best customer service experience possible from our welcoming and knowledgeable staff.
VISIT US TODAY
Discover a heightened car-buying experience when you visit us at Gainesville GMC. Everything you need from a stellar Service Department to easy financing on new and used vehicles is waiting for you when you step right in. Drivers in Jacksonville, Ocala, and Gainesville, FL, can stop by to test-drive a new vehicle today. Its Gotta be Gainesville GMC!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,455 reviews
September 12, 2023
My daughter had her vehicle "repaired" by this dealer after hitting a deer. They kept her vehicle so long her insurance rental expired. When we presented to get her unfinished vehicle back, the work s after hitting a deer. They kept her vehicle so long her insurance rental expired. When we presented to get her unfinished vehicle back, the work still was not completed and this dealer would not relinquish the vehicle without my daughter signing the insurance form. Alonzo promised they would call as soon as the part arrived and would complete the repair at no additional charge. Of course, he never called. My daughters has called them 5 times since with no luck. It has been 1 year and they have not completed the promised repair. Very fraudulent and shady repair department. More
by Ashley
Employees Worked With
September 11, 2023
Chris was great to work with when purchasing my new vehicle. Was able to explain all the features of the vehicle and get answers to my questions if he did not have the answers himself. Jose made the vehicle. Was able to explain all the features of the vehicle and get answers to my questions if he did not have the answers himself. Jose made the negotiation and pricing of the vehicle (what can be the most stressful portion of purchasing a vehicle) pleasant. I would do business here again More
by PABST5
Verified CustomerEmployees Worked With
Chris Burke
September 10, 2023
Needs updating great people good communication helpful employees Matt is awesome great employee super impressed employees Matt is awesome great employee super impressed More
by cluetgert
Employees Worked With
September 04, 2023
Everyone very helpful. Matt synched my phone for me since I am tech challenged. Angel and Nick had just the right car waiting for me when I got there Matt synched my phone for me since I am tech challenged. Angel and Nick had just the right car waiting for me when I got there More
by steve.kostewicz
Employees Worked With
Angel ortez, Nick Rosa
August 24, 2023
Really responsive to questions, and provided documentation to backup answers. Overall treatment was excellent especially from Angel Ortiz, Nick and Matt. Really impressed with the “MissMary” documentation to backup answers. Overall treatment was excellent especially from Angel Ortiz, Nick and Matt. Really impressed with the “MissMary” sign and welcome treatment I received!! The Buick I purchased is OUTSTANDING. Looking forward to many happy miles of driving. More
by Mary Kostewicz
August 23, 2023
Everyone was super helpful and very knowledgeable. This type of customer service will keep me with GMC throughout the years This type of customer service will keep me with GMC throughout the years More
by spencer.blumberg
August 21, 2023
Matt,Tyler and Willie were all extremely helpful, courteous and knowledgeable. They took the time to make sure everything was explained properly and took good care of me while I was at the dealership courteous and knowledgeable. They took the time to make sure everything was explained properly and took good care of me while I was at the dealership. It is this kind of customer service that makes me continue to stay with GMC More
by spencer.blumberg
August 13, 2023
Saleman was awesome. Dealership didn't payoff trade in car for 30 days cost me more money. They lied about it and played games when we called to inquire. Now I am chasin Dealership didn't payoff trade in car for 30 days cost me more money. They lied about it and played games when we called to inquire. Now I am chasing a refund that I shouldn't have because they delayed sending in paperwork. Terrible response from all managers. Not professional at all. More
by cshadho2
Employees Worked With
Ryan in finance TERRIBLE and does not return calls, Dennis Sergent
August 09, 2023
Everyone was very friendly, knowledgeable and courteous. Cris was a fantastic salesman and the staff were willing to negotiate. Cris was a fantastic salesman and the staff were willing to negotiate. More
by RONRON054
