Gainesville GMC

Excellent friendly service. Having an older vehicle, 2005 Yukon XL, and working off road in areas that severely tax the 4-wheel drive and winch, I have had a few emergencies in a Having an older vehicle, 2005 Yukon XL, and working off road in areas that severely tax the 4-wheel drive and winch, I have had a few emergencies in addition to regular service related issues, sometimes many miles from this dealer. Handling of emergencies has been prompt. They have been able to send help to the field or found other dealers nearby willing to help. I could not ask for anything more from this dealer and their service personnel. More

Good Experience My wife and I enjoyed working with Mike, Damon and Matt. They were professional, courteous and pleasant. I do not like negotiating price and, in the My wife and I enjoyed working with Mike, Damon and Matt. They were professional, courteous and pleasant. I do not like negotiating price and, in the end, had to do so if I wanted to buy the vehicle. The paperwork process, although cool, takes too long (this is true in all car buying experiences). We will see whether or not the product is as good as suggested. More

Awesome! Our experience at the dealership was awesome. They were very welcoming from the time we got there. PJ made the purchasing a breeze. I highly recommend Our experience at the dealership was awesome. They were very welcoming from the time we got there. PJ made the purchasing a breeze. I highly recommend using PJ for your salesman. More

Happy Customer Always have a positive attitude, professional, kind, and caring person to work with. I enjoy getting my car serviced there. I would recommend my frien Always have a positive attitude, professional, kind, and caring person to work with. I enjoy getting my car serviced there. I would recommend my friends there. More

2011 GMC Sierra I spoke with Brian and Kurt over the phone and was able to negotiate a fair price. They held the vehicle for me without requiring a deposit until I c I spoke with Brian and Kurt over the phone and was able to negotiate a fair price. They held the vehicle for me without requiring a deposit until I could drive over and take delivery. Kurt was up front with minor cosmetic issues on the vehicle and even sent me pictures. All employees were courteous and professional. A fantastic interest rate was obtained by the finance department but I went with my local credit union who matched the rate. The only minor issue for me was the cleanliness of the vehicle. Having said that, I am very meticulous in how I detail mine and am somewhat of a perfectionist so I would imagine it would have been no issue at all for the average consumer. Finally, I learned that there was an issue with the tailgate once I arrived home. I contacted Kurt who immediately offered to remedy the situation. I was able to locate a local body shop who made the minor adjustment for no charge. In all it was a pleasurable experience and I would highly recommend this delaership. More

Good people you can trust Although purchased my second new Tahoe at a nearby dealership. I have gone to the Buick/GMC dealership for service the last four years. Kim and Ian Although purchased my second new Tahoe at a nearby dealership. I have gone to the Buick/GMC dealership for service the last four years. Kim and Ian are very courteous and professional; they have never tried a high pressure sale a service, they will explain what is need and why. Service is very timely and fixed the first time. The last time I was there, I was talking to one of the sales staff and I stated that my Tahoe did not have Bluetooth. He said it should and said he would help me set it up which he did. I was shocked to find out I had the Bluetooth, after two years. The day before my last visit I called Kim and asked her if she would check my warranty information, she did and called me back promptly with the information. This is a characteristic of this dealership. They are helpful and will go out of the way to help you. More

Great Customer Service Mr. Kurt was very friendly from the time he noticed me on the lot. He approached me with a warm smile and a welcomed me with a hand shake. He took car Mr. Kurt was very friendly from the time he noticed me on the lot. He approached me with a warm smile and a welcomed me with a hand shake. He took care of me from start to finish making sure I was comfortable and satisfied throughout the process. After test driving the car of my choice, he then allowed me take the car for 2 hours to close the deal with my bank. He has positive energy and again, very friendly. He even made sure I drove off on a full tank of gas. Thanks Mr. Amir for making me so happy last Saturday! More

Awesome experience My family has been buying vehicles from this dealership for over 42 years. Once The Morgans bought the dealership, the dealership had a new sense of c My family has been buying vehicles from this dealership for over 42 years. Once The Morgans bought the dealership, the dealership had a new sense of comfort. Andrew is the GM at the dealership and let me tell you I've never been more satisfied anywhere like I am when we go there. My husband is currently stationed in New Hampshire and Andrew an the guys went above and beyond to make sure I had everything I needed when trading in my vehicle. There is never a doubt or regret when I make any decision when going to this dealership. Myself and my family know we are in the absolute very best of hands. More

Purchase Experience Everyone involved with our purchase was very knowledgeable and helpful. Brian provided excellent service and was a pleasure to work with. Very knowled Everyone involved with our purchase was very knowledgeable and helpful. Brian provided excellent service and was a pleasure to work with. Very knowledgeable, helpful, patient. More

Great people at Gainesville Buick Kurt Amir was our salesman, and he was great and Friendly and helped us to get what we needed and get to our price. Matt Kynard was our finance perso Kurt Amir was our salesman, and he was great and Friendly and helped us to get what we needed and get to our price. Matt Kynard was our finance person and he was friendly and funny and i would recommend gainesville buick to anyone. If you need a car or truck ask for Kurt...he is truthful and will do all he can to get to your price and payments you need. Our overall experience was great and fast and we got what we needed and asked for... Thank you Gainesville Buick GMC More