Gainesville GMC

Impressive Service I was very pleased with the service that I received from Brandi Tomlinson (Service Advisor) as she introduced me to Scott Christopher (Mechanic)to ens I was very pleased with the service that I received from Brandi Tomlinson (Service Advisor) as she introduced me to Scott Christopher (Mechanic)to ensure that all of my questions regarding the repair and maintenance were answered. Brandi and Christopher were both very courteous and professional. They were also genuinely concerned about the problem that I was experiencing. Not only did Christopher resolve the issue, he took the time to explain the mechanical design of the parts (including a demonstration of how the design works) to ensure early detection of a potential problem. This service visit was unique in that I had the pleasure of personally meeting the mechanic, which allowed me an opportunity to gain very valuable information. Thanks Brandi, Scott and Sam Esposito (Accommodating Salesman)! I appreciate you all!! More

My Frist GMC Truck I am so impressed by the positive experience I had buying a brand new 2015 GMC truck, Everyone at this dealership was friendly, helpful and mindful o I am so impressed by the positive experience I had buying a brand new 2015 GMC truck, Everyone at this dealership was friendly, helpful and mindful of my time. They are very pleasant and helpful through out the buying process. I was provided with a very good and fair price for my new truck. And we're willing to negotiate with me to make sure I was satisfied with my purchase. The sales and service team did everything that they promised in record speed. I've had the truck for a few days now and I am so happy with it and the team at the dealership which I will be seeing again for my regular service. ( I'll bring donuts!) More

Excellent Customer Service Everyone (especially Kim) is great, they always respect my time and try to get me out ASAP. If there is a problem, they keep me informed and work wit Everyone (especially Kim) is great, they always respect my time and try to get me out ASAP. If there is a problem, they keep me informed and work with my schedule. More

Amazing! We have now purchased 3 vehicles from Gainesville GMC Buick and all I can say is amazing! They are always so helpful and patient, we couldn't ask for We have now purchased 3 vehicles from Gainesville GMC Buick and all I can say is amazing! They are always so helpful and patient, we couldn't ask for better service. We will definitely be back and suggest you do too! More

Buying a used car My previous car died a few weeks ago and I have been looking for the right car for me. I needed a reliable and fun car. I eventually decided on a car My previous car died a few weeks ago and I have been looking for the right car for me. I needed a reliable and fun car. I eventually decided on a car and found the model with all the accessories I wanted at Gainsville Buick GMC. Kurt met me as I walked in the door and we were off on a test drive in minutes. It was obvious that this was the car I wanted. The negotiation and finalizing of the sale were nearly painless and seemed to go very quickly. I live over a hundred miles from Gainsville and the drive home in my new car went great. I really appreciate all of Kurts help. More

EXCELLENT! Kim is an excellent service person to deal with. She is kind and listens to all the problems with my car, makes sure it is fixed by the time promised, Kim is an excellent service person to deal with. She is kind and listens to all the problems with my car, makes sure it is fixed by the time promised, and keeps in communication with me throughout the process. She is wonderful! More

Excellent sales experience The sales department is wonderful! They are patient, not pushy, and are very knowledgable about the vehicles they sell. They even offered to do a "dea The sales department is wonderful! They are patient, not pushy, and are very knowledgable about the vehicles they sell. They even offered to do a "dealer trade" to find the exact car we wanted. I highly recommend them for a new car! More

Buying a new truck We had been in the market for a new truck for several months. We had visited other dealerships (even going out of town), but they were not willing to We had been in the market for a new truck for several months. We had visited other dealerships (even going out of town), but they were not willing to work with us. When we visited Gainesville Buick/GMC, we were met with a totally different experience. My husband had very specific requirements for his work truck and the guys worked hard to find what he wanted and to get it within a price range we were comfortable with. I would recommend this dealership to anyone looking to purchase a vehicle. Kurt, Matt, and Paul were hard-working and did whatever it took to make a sale and make us feel like we made the best choice. More

new car lease I was promptly greeted and quickly shown the model car I was considering. Successful test drive on a route I chose. I had read some reviews that state I was promptly greeted and quickly shown the model car I was considering. Successful test drive on a route I chose. I had read some reviews that stated the Encore seemed underpowered, needed to take on a stretch of road that had a 55mph speed. Satisfied with the car's response and leased. Sam assisted with setting up some of the electronics. Martha watched my purse while I went to ladies room. Matt explained some useful options to include in lease. A courteous, helpful and considerate crew. Kurt took quick action when I showed him the oil life reading and arranged for an oil change later this week. Daughter of former GM employee and still thankful to them for many of the good things still in my life. More

Super service and support as always I continue to be very pleased and impressed with everyone at Gainesville Buick GMC. They have always provided prompt, professional and excellent serv I continue to be very pleased and impressed with everyone at Gainesville Buick GMC. They have always provided prompt, professional and excellent service and continue to do so every time! I appreciate the fine work that is performed by the great technicians. Highly recommended! More