Gainesville GMC

Great Dealership - Awesome Customer Service! Thank You Guys! Found a vehicle I was interested in on the internet and sent in a inquiry. Within minutes Mike Bonn had responded. He continued to correspond with me Found a vehicle I was interested in on the internet and sent in a inquiry. Within minutes Mike Bonn had responded. He continued to correspond with me over the next 30-45 minutes answering all my questions and getting me set up with pre-approval for a vehicle. We set up a time for Sat for me to come down and look at the vehicle...of course I was late but Mike was very helpful and had the car pulled out for me already. Test drove it but wasn't exactly what I wanted so he quickly got me into the vehicle I ended up bringing home. The dreaded paperwork started but I was very pleased at how helpful and pleasant the experience was. Brian and Mo worked on the financial end and we were complete with everything much quicker than I had expected. I told them a time I needed to be done and they made it happen! Thank you guys for a great experience! We will be back to see you! More

My new GMC seirra slt 4x2 I saw my new truck on autotrader.com, and I called about it, and talked to Brian Rundle on the phone. He was so friendly and very prompt about it. He I saw my new truck on autotrader.com, and I called about it, and talked to Brian Rundle on the phone. He was so friendly and very prompt about it. He sent me a purchase order, and also while I was on the phone with him, he told me about the discounts I could get with the truck. So after I was approved for my new truck. I called him, to tell him, I was coming to test drive and buy it. Me and my wife drove to the dealership from jacksonville. And when I met Brian, he was so friendly and courtesy to me and my wife. And then Mike Bonn let me test drive it. He was very nice and courtesy to me and my wife. He helped me with understanding the whole paper work. And I had a wonderful experience with the dealership with buying my new truck. All of the Associates their were so nice and very experienced in the car and truck business. More

Delightful - No pressure experience I started looking for a new car 2 days ago. At the first dealership I visited, the salesman was great, but the manager said that he would only give me I started looking for a new car 2 days ago. At the first dealership I visited, the salesman was great, but the manager said that he would only give me X amount for my trade-in if I made the deal before 8 pm that night. That was a real turnoff. It was the first day of looking and I still wasn't sure of the options I wanted. I refuse to be rushed or bullied when I'm spending megabucks. Then I visited Gainesville Buick & GMC and Sam Esposito. I came in on crutches, recovering from a broken ankle. I told him what I was looking for and he went back in the lot and brought the cars up to me. He took the time to explain the trim pkgs and options available and let me push all kinds of buttons. At NO TIME was there any pressure to make the deal "today." He even offered to let me have a car overnight. Even the manager made no attempt to pressure me. I can't tell you how impressed I was with that. It was like they were there to give me information to help me make a decision, not make a decision for me. I have a dr. appt. tomorrow and I plan on stopping in to ask more questions, and I feel very comfortable with that because we parted on good terms. I don't even want to step foot in the other dealership. Thank you, Sam, and manager Andrew! More

Great experience buying a Yukon XL We bought a Yukon on Black Friday, November 28 2014. Lorenzo Williams was extremely personable and made our test driving experience a pleasure. He and We bought a Yukon on Black Friday, November 28 2014. Lorenzo Williams was extremely personable and made our test driving experience a pleasure. He and Kurt Amir gave us the information we needed about the vehicle. They were courteous and gracious when we needed to leave for a while to discuss matters between ourselves. When we returned, both men gave us ample time and help in examining the vehicle and comparing it to others. Kurt shared his extensive knowledge about the vehicles and gave us helpful information to enable us to make the best choice for our family. They both remained helpful and engaging throughout the buying process. The whole experience was a pleasure and we are very happy with our new vehicle. More

Honest and friendly My experience was nice and efficient. I knew what I was looking for, and they were able to accommodate me well. Robbie was helpful with all my questio My experience was nice and efficient. I knew what I was looking for, and they were able to accommodate me well. Robbie was helpful with all my questions and helped me look over the car top to bottom. Simply great customer service. Management and finance were honest and friendly. More

Purchaes Used Truck Mostly On-line. Everyone there went out of their way to get us all the answers we needed and were very friendly during the entire process. Brian Rundle was very promp Everyone there went out of their way to get us all the answers we needed and were very friendly during the entire process. Brian Rundle was very prompt and accurate with all information requests and ensured the entire process was a pleasant experience. The vehicle was everything they said it was and we are extremely satisfied with our experience there. I would highly recommend this dealership to friends and family. More

Excellent Service Everyone was extremely helpful and made this a great buying experience. We are very happy with our vehicle and will recommend this dealership to our Everyone was extremely helpful and made this a great buying experience. We are very happy with our vehicle and will recommend this dealership to our friends. More

Awesome Service Kurt Amir is one of the friendliest, professional, energetic and nicest people we have ever met. He listened to us about what it was we wanted and did Kurt Amir is one of the friendliest, professional, energetic and nicest people we have ever met. He listened to us about what it was we wanted and didn't stop until he found exactly what we asked for. He constantly checked to see if we were happy and okay with what we were seeing. All of the sales people were very friendly and made sure that if we needed anything, they would find it for us .Matt Kynard also went above and beyond to make sure we understood the financing of our car that we were purchasing. He is very knowledgeable about the finances and was very polite, patient and courteous throughout the process. Plus the fact that he looks like Tim Tebow didn't hurt! Lol! Our overall experience with Gainesville Buick GMC was awesome and we will definitely recommend anyone go by and purchase a car. More

exactly what we needed We had very tight limits on what we needed and could afford, Robbie Bratcher instantly had a vehicle that met our needs and budget. We appreciated th We had very tight limits on what we needed and could afford, Robbie Bratcher instantly had a vehicle that met our needs and budget. We appreciated that the vehicle had been fully serviced and inspected and was extra nice that it was detailed and filled up with gas before we left. We didn't feel pressured at sales or finance. As pleasant as car buying could be, I think. More

The best service experience we've ever had. The personnel at this Gainesville Buick/GMC were exceptional in their courtesy, and professionalism. The best experience, especially since this was The personnel at this Gainesville Buick/GMC were exceptional in their courtesy, and professionalism. The best experience, especially since this was a warranty repair. Would recommend them to family and friends without hesitation. More