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GR Auto Gallery

Grand Rapids, MI

3.2
90 Reviews

4722 50th St SE

Grand Rapids, MI

49512

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Showing 90 reviews

December 28, 2021

Seems automated with responses. No mechanical knowledge of vehicle. Seems odd to use the internet to sell vehicles that you can’t give knowledgeable info on More

by Horizondesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
November 16, 2021

Beware thats all i have good to say about this company Ad looks good Thats about all More

by danemontague
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
October 22, 2021

Excellent, a very good experience. I will recommend them to anyone. Very good people and easy to work with. More

by Thompsonl3278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hoexum
October 05, 2021

Exceptional service throughout out the purchasing process of my Porsche! Chris is top notch to work with! More

by Grady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hoexum
September 30, 2021

I recently purchased a 1967 mustang through GR Auto Gallery and was presently surprised the ease in making the purchase. The GM was helpful in walking me through the process. Since I live in Massachus More

by fnfjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Blanchard
September 24, 2021

Being from Canada I was pleasantly surprised to hear back from them - I will continue to try to deal with them. I am trying to buy a Chevrolet Corvair 1963 or 64 or 65 but will keep in touch with them. rega More

by mcotemsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Enbres
August 26, 2021

Recently purchased 78 k-10 pickup paying top dollar for it I may add. They arranged the shipping for me which was also very pricey considering its only an open carrier, but nonetheless I agreed to that as More

by G-man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Hoexum
July 30, 2021

Fraud, criminal plain and simple. Check BBB. Delivery delayed one month. Extortion for a couple hundred dollars. However, Brendan GM effected a recent and dangerous repair on the 12x12 hole in the fuel t More

by DrB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bredan the GM
Aug 10, 2021 -

GR Auto Gallery responded

"Unsure what he is referencing with the delivery being delayed. The payment for the vehicle was completed on June 29th and the vehicle shipped out July 13th... exactly two weeks after payment was made (two weeks including weekends and the 4th of July holiday time). The client purchased an all original 1978 Datsun 280Z (40+-year-old vehicle, unrestored) and decided against having it professionally inspected which we recommended. We did not have any repairs done to the gas tank, it was not our work and we were not aware of it. Regardless, it is never something that we want to hear - a safety concern. Mr. Ballinger (the buyer) immediately sent extremely vulgar emails threatening us and demanding we get him a replacement tank delivered the following day... (simply not possible with this type of vehicle) so instead, I offered him over double the cost of the replacement tank to have it repaired by a local shop that he brought the vehicle to. I also offered to extend our buy-back process to just entirely take the vehicle off of his hands - he was not interested in either."

Aug 10, 2021 -

DrB responded

Brendan Blanchard did not schedule any transport for the vehicle at all until two weeks when I complained and then he demanded I pay extra money after the sale if I cared to get the vehicle shipped more quickly. Otherwise he had no intention and her not serve any transport for the vehicle it was just sitting there. I read other reviews of vehicles They take months to get shipped this is common for him and he does not care about his customers

Aug 10, 2021 -

DrB responded

I would be happy to print your emails nobody said anything vulgar I’ve seen. This is just part of the same MO at Wheelz and GR auto Gallery. I friend and let’s print all the emails online so the public and see your pathetic behavior

Aug 10, 2021 -

DrB responded

Brandon sent me a draft from their legal team offering me a fraction of the cost of the repair and no replacement tank. GNR‘s buyback policy is that you get 75% of your purchase price back minus the shipping which was delayed so long not to mention the extra week it took to get the title that you would lose 30% of your purchase price.In addition I will not sign a document and retract the truth for a few dollars. Brandon repeatedly blames Ashan Shiekh (the prior owner/collector) for cutting the 12x12hole in the gas tank. I would not recommend buying from this collector or from Brendan he obviously knows nothing about this or any other vehicles at the dealership least of all cars. No dealer should be allowed to sell a vehicle that could blow up at any moment. This is serious and dangerous and no amount of money will make me sign a confidentiality agreement. These jokers do this over and over and over. Others have been bought I am not gonna tolerate this kind of dealer fraud, and will allow the Better Business Bureau and the Secretary of states office decide how far they cross the line, and If they should be find a damages or have their license revoked. These are bad people John, Jeff and Chris. If you don’t get involved and fire your general manager you are complicit in this crime.

June 27, 2021

Just bought a 1970 corvette at traverse city Stefanie was extremely helpful before and after the sale Cory took me for a test drive and explained everything he thought was wrong with the car very pleasant ex More

by Hardysigns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie
April 06, 2021

I would not recommend this dealer! Very hard to deal with, only available 9-5 Monday thru Friday. With this type of inventory a lot of customers would have to travel. I'm in Colorado and hard to find ti More

by Dallas Ostrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Hoexum
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