GR Auto Gallery
Grand Rapids, MI
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Seems automated with responses. No mechanical knowledge of vehicle. Seems odd to use the internet to sell vehicles that you can’t give knowledgeable info on of vehicle. Seems odd to use the internet to sell vehicles that you can’t give knowledgeable info on More
I recently purchased a 1967 mustang through GR Auto Gallery and was presently surprised the ease in making the purchase. The GM was helpful in walking me through the process. Since I live in Massachus Gallery and was presently surprised the ease in making the purchase. The GM was helpful in walking me through the process. Since I live in Massachusetts I needed to hire an inspection service and again the GM provided me with a list of contactors who could perform the inspection. The one I selected did an outstanding job inspecting the car. Once the decision was made to purchase the car the GM again was helpful in walking me through the process. My car was shipped on a Monday and it arrived in Massachusetts on Wednesday and in perfect condition. As with any used car the buyer must accept the fact that they are purchasing the car ,"AS-IS" and it is up to the buyer to ensure the vehicle is in an acceptable condition. More
Being from Canada I was pleasantly surprised to hear back from them - I will continue to try to deal with them. I am trying to buy a Chevrolet Corvair 1963 or 64 or 65 but will keep in touch with them. rega from them - I will continue to try to deal with them. I am trying to buy a Chevrolet Corvair 1963 or 64 or 65 but will keep in touch with them. regards - Michael Cote More
Recently purchased 78 k-10 pickup paying top dollar for it I may add. They arranged the shipping for me which was also very pricey considering its only an open carrier, but nonetheless I agreed to that as it I may add. They arranged the shipping for me which was also very pricey considering its only an open carrier, but nonetheless I agreed to that as well. They also have a $230.00 documentation fee, not sure what that covers besides mailing a title to my location .I was told the truck would receive a through inspection before leaving for transport which was to include an inspection ,lights tire pressures etc. When truck arrived the truck was parked in garage. The following day when I started looking it over I noticed a huge bubble on the sidewall of one tire. I took the truck for a short drive and was very surprised how poorly it ran after being told how nice it rides by the sales person. Three of the running light lenses were broken as well. I called GR Auto and spoke to the owner simply asking for a replacement tire to which I was told NO by Chris Hoexum the owner. considering The price I paid for this truck I assumed that the brand new tires would not be damaged and figured a reputable company would surely make good on one tire. It didn't even have a spare tire or jack with the truck! It just tells you what a greedy operation they have over there at GR Auto Gallery. I'd think twice before dealing with this company. More
Fraud, criminal plain and simple. Check BBB. Delivery delayed one month. Extortion for a couple hundred dollars. However, Brendan GM effected a recent and dangerous repair on the 12x12 hole in the fuel t delayed one month. Extortion for a couple hundred dollars. However, Brendan GM effected a recent and dangerous repair on the 12x12 hole in the fuel tank consisting of sheet metal flashing and sheet metal screws. GRAG through Brendan GM that car had no issues and no safety concerns. Do not purchase from any of the associated dealships More
Just bought a 1970 corvette at traverse city Stefanie was extremely helpful before and after the sale Cory took me for a test drive and explained everything he thought was wrong with the car very pleasant ex extremely helpful before and after the sale Cory took me for a test drive and explained everything he thought was wrong with the car very pleasant experience and would buy again More
I would not recommend this dealer! Very hard to deal with, only available 9-5 Monday thru Friday. With this type of inventory a lot of customers would have to travel. I'm in Colorado and hard to find ti with, only available 9-5 Monday thru Friday. With this type of inventory a lot of customers would have to travel. I'm in Colorado and hard to find time to travel to Detroit. Because they would not do a Saturday I had to book about 10 days out. Had a local inspector look at the vehicle on a Thursday AM and he reported back that it had a bad vibration while driving at certain rpms. I spoke to them that day and said I had to book my flight so I was committed to being there the next Thursday in the afternoon. I arrived and test drove the vehicle, it drove even worse that described bad vibration at all rpms. The vehicle had a new 6.0L EFI engine. It ran like a straight 6 with a bad miss. They knew I was coming to buy the vehicle. It would seem they didn't even try to have the problem looked at before I wasted my time and money to get there. Could not spend 80K and have it shipped to Colorado with trust me we will get it fixed. Total lack of respect for their customers time and money wasted ($1,400.00 for nothing). Again, I would feel a little different if they had even tried to fix it before I got there. More