
GR Auto Gallery
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 102 reviews
I would not recommend this dealership unless you physically go and inspect the car you are buying. I was told they have NO SERVICE DEPARTMENT so any questions on the vehicle will not be answered exc physically go and inspect the car you are buying. I was told they have NO SERVICE DEPARTMENT so any questions on the vehicle will not be answered except for paint and shine. They were less than honest, short on descriptions and questions, and did not follow through on what they tell you or promise. They do have good selections and are in the ballpark with value. Was told that fluids would be topped off and battery charged prior to delivery. Was also told I would be contacted when vehicle left facility to be delivered. They topped of the radiator that leaks and needs replaced (not disclosed). They charged a junk battery(not disclosed) that had to be jumped to get it off transport vehicle. I was contacted by the delivery driver when he was 20 minutes from my house during a snowstorm. More
Quick reply, response time. Polite and knowledgeable salesperson. Nice and clean facility. Hope to do future business with GR Gallery. Polite and knowledgeable salesperson. Nice and clean facility. Hope to do future business with GR Gallery. More
BOUGHT A CAR BACK IN 2021 SIGHT-UNSEEN FROM THE TRAVERSE CITY LOCATION SINCE I WAS 4.5 HOURS AWAY. YOU'D THINK WHEN THE LISTING SAYS THE CAR NEEDS NOTHING THAT IT WOULD BE SOLID, MAYBE A COUPLE SMA TRAVERSE CITY LOCATION SINCE I WAS 4.5 HOURS AWAY. YOU'D THINK WHEN THE LISTING SAYS THE CAR NEEDS NOTHING THAT IT WOULD BE SOLID, MAYBE A COUPLE SMALLER ISSUES BUT NOTHING MAJOR. UNFORTUNATELY THIS DEALER SCAMMED ME REALLY BAD. I CURRENTLY HAVE $10,000 INTO FIXING MECHANICAL REPAIRS AND STILL AM NOT DONE. EITHER THE PEOPLE ARE VERY NEGLIGENTLY UNINTELLIGENT WITH VEHICLES OR KNOWINGLY SCAM PEOPLE. SEEMS TO BE A COMMON THEME WITH THIS COMPANY, JUST LOOK UP REVIEWS ON CARS.COM I AM IN $30,000 ON A VEHICLE THAT NEEDS ANOTHER 3-4K MINIMUM AND IS ONLY WORTH LOW 20S. BECAUSE OF BEING SCAMMED I HAVE BEEN UNABLE TO START A BUSINESS BECAUSE OF THIS CAR NEEDING SO MUCH WORK AND BEING UNABLE TO SELL IT TO TRY TO CUT MY LOSSES. ALSO BUYBACK GUARANTEE THAT IS OFFERED IS ONLY FOR 3 DAYS AND 30 MILES OR LESS DRIVEN PLUS YOU ONLY GET 75% BACK. HIGHLY RECOMMEND AVOIDING THIS COMPANY. I JUST REACHED OUT BY EMAIL AND IF ANYTHING COMES OF IT I WILL UPDATE THIS REVIEW. More
They made it plain I could not drive the vehicle unless we had agreed to a deal and also that they would not negotiate at all. They knew I had just driven 200 miles to view this vehicle. What a looser, g we had agreed to a deal and also that they would not negotiate at all. They knew I had just driven 200 miles to view this vehicle. What a looser, general manager Commerce Twp. More
Over priced junk! I would never buy an over priced junk vehicle through these people! Better off going to a local car dealership. I would never buy an over priced junk vehicle through these people! Better off going to a local car dealership. More