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GR Auto Gallery

Grand Rapids, MI

3.5
97 Reviews

4722 50th St SE

Grand Rapids, MI

49512

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Showing 97 reviews

January 21, 2025

G R Auto Gallery were great folks to work with, would recommend them to future customers. More

by BC
Recommend Dealer
Yes
Employees Worked With
Steve
January 20, 2025

Communication was top notch. Very straightforward. Was honest and specific about the vehicle. I was not surprised by anything when I checked out the truck in person. Buying pro More

by Aholloway1324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurel
Jan 21, 2025 -

GR Auto Gallery responded

Thank you for the wonderful feedback! We're glad to hear the truck is performing well and that the buying process was easy. It was a pleasure working with you, and we look forward to assisting you with any future vehicle needs!

January 19, 2025

They are very professional. They answered all my questions that I had. They returned my calls when needed. They are a great company for being out of state. More

by Terry Roussel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Nicole also, Christopher Hoexum
Jan 21, 2025 -

GR Auto Gallery responded

Thank you for the kind review! We’re glad we could assist you and make your experience smooth, even from out of state. We appreciate your trust and look forward to helping you again!

January 17, 2025

Dealership experience was great! They gave us time, listened and answered all of our questions. More

by georgeswan58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember her name
Jan 21, 2025 -

GR Auto Gallery responded

We’re so glad to hear you had a great experience with us! It’s important to us that our customers feel listened to and supported, and we’re happy we could answer all your questions. We look forward to helping you again in the future!

January 17, 2025

Professional prompt service . Vehicle was sold when I arrived . Sales associate took my phone number and called me within the hour to advise the transaction was not complete due More

by hlhiggins
Recommend Dealer
Yes
Employees Worked With
Christopher Hoexum
Jan 21, 2025 -

GR Auto Gallery responded

Thank you for the great review! We're glad our team could keep you informed and provide prompt service. We look forward to helping you with your next vehicle purchase!

January 16, 2025

Great staff, Excellent service. Helped out with transporting car back to Illinois. Great overall experience. More

by Timkroenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hoexum
Jan 21, 2025 -

GR Auto Gallery responded

Thank you for the kind words! We're glad our team could make your experience smooth and help with transporting the car to Illinois. We appreciate your trust and look forward to assisting you again in the future!

January 08, 2025

I purchased the car from what I thought was GRAuto Gallery but when we finalized the deal I was actually purchasing from Wheelz and Deals. Not sure of the connection there. Also, if buying from Gran More

by jeff
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Laura
Jan 21, 2025 -

GR Auto Gallery responded

Jeff We do have two names for our owned inventory (Wheelz) and our consignment inventory (GR Auto Gallery) per state law. We have multiple independent inspection companies we recommend and you decieded on who you wanted to use. We have no problem answering any question to the best of our knowledge. We do not hide things and are here to assist. Look forward to working with you in the future.

February 28, 2024

The advertising for a vehicle currently for sale is completely incorrect. Even after I proved to the owner of the business of the errors and potential fraud, nothing has been corrected. The asking pric More

by Bryan
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jarrod Herbig, Jeff Bowen
February 25, 2024

I was Displeased with your dealer . They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back More

by hlee37981
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Hoexum
Jan 21, 2025 -

GR Auto Gallery responded

ALL of our vehicles are cleary advertised with a sale price. If you would like to make us an offer we are happy to discuss but it is not our sales process to discount the car from what we feel is a very fair offer.

February 23, 2024

Horrible company, horrible people, horrible customer service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, s More

by zachfipps
Purchase Time
Recommend Dealer
No
Employees Worked With
All, Christopher Hoexum
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