GR Auto Gallery
Grand Rapids, MI
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Communication was top notch. Very straightforward. Was honest and specific about the vehicle. I was not surprised by anything when I checked out the truck in person. Buying pro Very straightforward. Was honest and specific about the vehicle. I was not surprised by anything when I checked out the truck in person. Buying process was easy. Went above and beyond logistically since I came from out of town. Laurel was great to work with. Truck still runs great and have not had any major repairs since I've owned it after putting roughly 3k miles. Will be going to them first for all future used vehicle purchases. More
They are very professional. They answered all my questions that I had. They returned my calls when needed. They are a great company for being out of state. They answered all my questions that I had. They returned my calls when needed. They are a great company for being out of state. More
Professional prompt service . Vehicle was sold when I arrived . Sales associate took my phone number and called me within the hour to advise the transaction was not complete due Vehicle was sold when I arrived . Sales associate took my phone number and called me within the hour to advise the transaction was not complete due to the customer having negative credit. More
I purchased the car from what I thought was GRAuto Gallery but when we finalized the deal I was actually purchasing from Wheelz and Deals. Not sure of the connection there. Also, if buying from Gran Gallery but when we finalized the deal I was actually purchasing from Wheelz and Deals. Not sure of the connection there. Also, if buying from Grand Rapids store be certain to do your own thorough due diligence. Do NOT rely on the dealership to volunteer issues they know about the car. Also, do not use Fox Ford for any pre purchase inspections. as it was definitely the most incomplete and useless inspection I have ever had done. More
The advertising for a vehicle currently for sale is completely incorrect. Even after I proved to the owner of the business of the errors and potential fraud, nothing has been corrected. The asking pric completely incorrect. Even after I proved to the owner of the business of the errors and potential fraud, nothing has been corrected. The asking price and description are both being used to greatly increase the listed price of this car. This car was never sold as the model year advertised (1996). To someone who is not educated on the model years this car was/is produced will pay a high price and in the end get a very basic car worth far less. More
I was Displeased with your dealer . They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back was make us an offer, and when I did get an answer back, it was the car is worth our asking price so I am shopping somewhere else Thank You Lee More
Horrible company, horrible people, horrible customer service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, s service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, shame on you all. Not one of the owners have ever returned a phone call or apologize for the horrible business practices and taking advantage of peoples money and time.DO Not Do Business with these people!!!! More